The staff there are very professional. They did everything to assist us--such as giving directions, calling taxi...etc. Wonderful. We also love the hot springs at our bathroom-really hot. Tea time and breakfast are also very nice.

Stayed in May 2025

None

Very contemporary, clean and near the station.

Stayed in March 2025

the main door not really eye-catching

Staff, services

Stayed in March 2025

the slope leading up to the hotel:)

the room was clean and spacious. staff were very friendly and helpful.

Stayed in November 2024

We stayed for 2 nights, and it was nice that we got free upgrade to a bigger room. Room was tastefully furnished, with private hotspring bath. The free breskfast was excellent. The place looks much better than the pictures, and everything was great. Hotel is very near Xinbeitou MRT stn, but it was up a steep slope and stairs. There shd be an easier but maybe longer route. Besides visiting Beitou, location is convenient for visiting Tamsui and Yangmingshan, and the price/ value is much better than taipei city center.

Stayed in November 2024

The toiletory and the hot spring bath tub are housed within one room. It would be much better if they can be seperated inito 2 areas.

Good privacy. Room is nicely decorated.

Stayed in September 2024

Breakfast was just okay and maybe just more use to a Western breakfast.

Beautiful room with great service. It is in a great location.

Stayed in May 2024

Late check in (5pm)

Nice rooms

Stayed in April 2024

Some tower hangers will be nice.

The hotel is in the 北投 thermal bathing area, about 10 minutes' walk from 捷运北投站, Many restaurants and shops are nearby. The breakfasts were good, probably better during weekends (there were buffets during weekend while we were staying, guess), for other days, they will provide a set of dishes, which is still nice. The in-room thermal bath is amazing.

Stayed in February 2024

It’s not too far from the station, but needs to climb the steep stairs. Otherwise take a taxi.

It’s clean, breakfast was good.

Stayed in December 2023

Nothing to say.

We stayed at the hotel one night before dropping our rental car at Taipei Airport. The room was small but well-designed. Reception at the front desk was excellent, and they physically showed us where the car parking was. The beakfeast was also very good, and we appreciated the in-room bath. We found a lot of opportunities for eating in a major street nearby.

Stayed in November 2023

I stored my luggage at the reception after checking out - I was surprised the staff didn't provide a collection tag or verify my identity upon collection. It was also a pretty steep (but short) climb to the hotel from the train station.

The service by the staff is exceptional - the best I have experienced so far. Thank you for the free room upgrade! The upgraded room is so spacious and comes with multiple features - safety deposit box, mini fridge with drinks, fruit bowl etc. The staff even replenished the drinks, fruit and amenities after cleaning my room on Day 2. There is a 7/11 opposite the hotel and a coin laundry along the same street.

Stayed in November 2023

necessities were all provided for, breakfast was good

Stayed in November 2023

The "garden view" window was behind the bath tub and wasn't transparent - so not really a view...

Super nice staff, great Chinese style breakfast (no buffet), fruit in the room, very central, very clean, great to soak in our own hot spring bath tub, bed very comfortable!

Stayed in November 2023

Decent location - walkable from train station. Nice room with huge bathroom with hot spring tub. Good breakfast as well.

Stayed in April 2023

I think that their hot spring water is pretty diluted? The water has practically no smell, and my skin didn't feel as soft as it would normally after soaking in a Beitou hot spring. Also, be prepared to climb up a long set of stairs if you're coming from Xinbeitou station, which might be a bit tricky if you're coming with luggage like I was.

The hotel room was clean and comfortable. The bathroom is very spacious, and the hot spring tub is very big.

Stayed in April 2023

convenient for MRT but location is not the best.

hot springs bath

Stayed in March 2023

hot spring in the room, friendly staff, amazing breakfast,

Stayed in December 2022

The commute from the MRT station is a bit of a hike, which is harder due to rain.

I like the room atmosphere. The breakfast was nice, but I feel bloated, since the breakfast is quite heavy (9 dish course).

Stayed in October 2022

no ability to turn on eat so too cold most of the time. Seems like it is psychological switch to think your turning on warmer air.

Clean, spacious and staff helpful along with ample breakfast

Stayed in February 2025

When we first arrived, there were no towels in the room, and we needed to request some brought to the room. This was disappointing, as when there are gaps in attention to detail, you wonder what else has been missed, or what shortcuts have been taken. The hot water for the shower took a very long time to heat up, to the point we thought it was broken. Later, when showering after soaking in the hot spring, the hose attachment to the shower head disintegrated and broke off. While the shower head was new, the hose connecting it to the wall was very brittle, and likely old. We reported this to the receptionist, who sent up a worker to come and install a new shower hose while we sat on the bed in our pyjamas. We did not even receive an apology from the receptionist for the inconvenience! If you want to go to a hot spring hotel, please do not come here. It is very disappointing and not worth your time or money.

Stayed in March 2024

Stairs- from bus stop to hotel and at entrance of hotel. Not luggage friendly.

Big Onsen bath. Friendly staff.

Stayed in September 2023

There are definitely nicer hotels in Taipei for the same price.

Nice location, comfortable room, friendly staff, great hot tub, and decent breakfast.

Stayed in April 2023

Breakfast is fixed in taiwan style and no change for the 2 days of my stay. No bread option

Location close to Train station but need to walk up a hilly slopes, will be difficult with big luggages

Stayed in March 2023