The pressure and temperature of the water in shower do fluctuate significantly

The location is quite convenient relative to my place to work.

Stayed in October 2024

Decent room. Helpful staff. Good breakfast.

Stayed in June 2024

The room we got was cosy, but on the small side and a bit dated. The tv in the room was not a smart tv and the picture quality of the available cable was poor. Luckily I had my own hdmi cable so I connected my laptop for Netflix etc. The bed also shifted occasionally when sitting up against the headboard.

Great views from the room, lobby, bar area and pool. Nice staff, relaxing ambiance. Breakfast options were not extensive but very tasty.

Stayed in March 2024

More variety of food

Breakfast was great and staff was awesome

Stayed in July 2023

There is a gym there but the options you have are quite limited. You have treadmill, bike and halteres, but bench was gone. There could be a gym station there.

Very good hotel for a long stay. Options at the restaurant are great - I think it got better from the previous time I was there. Swimming pool is also very nice and the view from the lobby is beautiful in the sunset (vast options of drinks to enjoy it as well ;)).

Stayed in July 2023

Gym location was not easily accessible too many stairs to get to it it could have been closer it seems like rge gym was an afterthought rather than a component of the Cara Suites experience

The choices for break fast was excellent and varied on a daily basis

Stayed in June 2023

The booking I made had a balcony but the room I got had no balcony. The main entrance to the lobby from the car park needs to be restored

I love the lobby area and the views from the pool deck

Stayed in September 2022

One associate , Clarisse , ( I may have spelt the name wrong)the front desk was very unfriendly and not willing to help with a small request we had. She attitude was very rude and unreceptive to getting us any answers for our small request.

Breakfast was very good. Staff was very friendly. Shantel was the most outstanding, friendly and helpful at the front desk. In addition, Nicole,Marlene, Michael, Ayanna ,Miss Perez, Cindy and the entire rest of the staff was friendly and helpful. I refused to let one bad employee spoil the the great experience I had at Cara.I would stay here again.

Stayed in February 2025

It don't have a gym

I loved the pool an bar area the food was amazing the rooms nice next time I will like a room with a balcony other than that the room was nice

Stayed in October 2024

The rooms were old and abit outdated, and the cable was terrible and basic. TV also could not connect to the internet to watch netflix or anything. Some staff were friendly while others barely acknowledged you and were not helpful.

The view and food were great.

Stayed in October 2024

The room was the worst bit. There is a balcony, but it is a plain square box with no furniture and there is only a single dining chair in the room so you can't use the balcony at all. Which is a shame because the view from it over the bay at sunset is beautiful. The room had a fridge which wasn't plugged in, and nowhere to plug it in because there are insufficient outlets. In order to charge my phone I had to unplug the kettle. There are no outlets near the bed so there isn't a light I could read by in the evening. And I won't even mention the "gym" which had a very grim feel.

When you enter, the reception, the view, the bar and the pool are all beautiful, obviously new and investment has been made. Most people there seemed to have been staying to work in one of the nearby factories so the pool was empty all day, there are plenty of very helpful staff so with it being so quiet there they had a lot of time for each guest which makes you feel at home, and the breakfasts were great.

Stayed in June 2024

The bed rooms need major improvements Bathroom , doors opening is not convenient to the toilet and shower, toilet bowl loose, shower is just not welcoming- curtains were too long , tiles are very uneven and standing in there gets uncomfortable, the faucet is leaking, the drain plug is missing , Rooms smell like 1984 Sharing the beds with an army of ants. Mattress are old and busted and have no comfort Doors are not secure and very noisy This place is beautiful for the public and events But terrible for staying guests.

Location was centrally located to our business Lobby, bar, restaurant area was just beautiful clean and welcoming.

Stayed in April 2024

The porch needed cleaning.

Pepper sauce apparently fermented. gave my husband gastro.

Stayed in March 2024

The lighting. The lighting could’ve been much better. The lighting is dull and gives the room a dark appearance. As a hairstylist and content creator , though I have my own lighting , the light in the room still could use brighter lights.

Very Clean

Stayed in February 2024

Everything

Everything the staff was awesome my home away from home

Stayed in October 2023

This place is awesome 👌 everyone is so helpful the food is gr6and the drinks even better

Stayed in August 2023

The toilet leaked in the room. and the floor was somewhat dirty. The doors and cabinets need to be upgraded.

Breakfast and food was good.

Stayed in June 2023

1. I made a reservation for a room with a balcony and did not get a room with a balcony when i checked in for my stay. 2. The food was atrocious, over priced, devoid of taste and lacked appeal. I bought two chicken burgers that were poorly done. The breakfast that came with the stay was mediocre at best, was not appetizing at all. 3. The ac that was in the room was leaking water continuosly and made loud noises throughout the night which made it difficult to sleep. 4. The customer service i received from the male bartender at the Bay View Bar was distateful. He was very unfriendly as i made my order and asked for further clarification. 5. The customer service at the zest bistro left much to be desired.

The pool and lobby area was beautiful.

Stayed in June 2023

Everything

Stayed in January 2023

the food

cleanliness

Stayed in January 2023

The gentleman at the front desk was not polite he didn’t want my cousin to visit me and the first room was ac was leaking and making noise the rooms need to be upgraded maybe because I’m a Assistant General Manager for a Marriott I expect better customer service from people especially the front desk

Breakfast was great lady was very friendly restaurant was clean and scenery was amazing

Stayed in October 2022

overpriced. Breakfast not valuable. Room furniture of modest standard. Location not valuable for tourists.

Kitchen, food and drinks valuable, apart from breakfast. Nice swimming pool and open hall area

Stayed in July 2022

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in April 2024