N/A

Kids were very happy and enjoyed the swimming facilities.

Stayed in August 2025

The hotel’s location was a bit far from the main attractions of the city. Also, the food at the hotel restaurant wasn’t very enjoyable

The hotel was very clean and the staff were extremely helpful, kind, and polite. Especially the two lovely ladies working at the tour and excursion desk, Huda and Lamia — they were incredibly helpful and guided us on where to go. Thanks to them, we enjoyed our stay and trip even more.

Stayed in August 2025

The cleaning could be better. Although there were only non-smoking rooms, the hallway and sometimes even in the rooms, smelled of cigarette smoke. The location of the hotel is far from great. An industrial district with a bad appearance and dusty utilities. There were quite a few accessible public transportation, but the distance to the central areas is considerable.

The hotel has all the necessary facilities. A spectacular outdoor pool, a spacious sauna, excellently equipped fitness room. Breakfast was quite varied and for all tastes. Also beds are very comfortable .

Stayed in August 2025

Quiet & comfortable

Stayed in August 2025

Location

Room cleanliness, facilities, and enough car parking

Stayed in August 2025

Unfortunately, the staff at the spa were extremely rude, which completely changed my overall impression of Them not just the hotel. I understand staff have to follow rules, but it felt like they were more focused on being overly strict than treating us like paying guests. One staff member actually shouted at my daughter to get out of the pool, even though I was right there supervising her. She was left in tears. Thankfully, Adam (a member of staff) came over to calm her down, and I really appreciate his kindness and professionalism in that moment.

Breakfast and room service were excellent. The food was fresh, well-prepared, and delivered promptly. Staff were friendly and attentive, making the whole experience feel easy and enjoyable. A great way to start the day

Stayed in June 2025

Location it’s not very close to touristic attractions and you need good transport for most days

Friendly staff upgraded our room as it was our wedding anniversary and we received a nice cheesecake on arrival

Stayed in July 2025

Breakfast didn’t have variety especially fruits Location was far from actions and city center

The room was clean and comfortable

Stayed in July 2025

Staff Location

Clean Pool

Stayed in June 2025

The buffet was horrible. I was excited for Turkish cuisine but honestly the buffet had nothing. 3/10 for the buffet

Nice hotel with a great facilities

Stayed in July 2025

.

.

Stayed in June 2025

They don’t provide the bathroom facilities daily soap especially even when you run out of it

It has a good location near to the metro station, wide rooms , big swimming pool , friendly staff, good breakfast

Stayed in June 2025

Location if you are coming to tourism, its far away from all tourists area . You will need to use several methods to reach or taxi for long distance We found bed bug on the bed. Room service opened the door two times while we were in the room to bring to us water. ( he can only knock the door and we will open). Reception people are not that welcoming, you feel that they don’t care that you are a guest.

Pools are good, gym , room are fine Breakfast is good

Stayed in June 2025

The breakfast could be better variety.

The gym and the sauna, the rooms.

Stayed in May 2025

Disappointed for lack of body wash (had to be requested) - the iron table was in a terrible state too. For a 5 star hotel, no USB charging pointsin the room and the location was in the middle of nowhere.

The family room was quite big and clean, had 2 pools (indoor and outdoor) with Sauna and Steam Rooms beside a Hammam. The breakfast restaurant was big and had a decent variety for breakfast.

Stayed in May 2025

Lots of broken equipment in gym, rarely anyone there to help. Nothing to clean equipment with and no drinking water available. Changing rooms and pool not very clean. Steam room and ice machine broken. Strong smell of chlorine even outside of spa which is never a good sign. Location fine for clinic but approx 30 minutes in taxi from city centre and tourist areas. Not much to see or do in vicinity.

Great view of city from room. Rooms were clean and had bath, Comfortable bed and good aircon. Nice brasserie and roof top restaurant with great view. Service could be hit and miss in restaurants.

Stayed in April 2025

clean service was not good. We was 4 days and every day was room service but room and toilet wasn't clean well. hair dresser is fraud for tourist. she said to hair cut 2000 lira and after that she demands 3600 lira. which is more cost than from Sweden. Hotel company must have control of this kind of price. The hair dresser can say first money than start doing job. swimming pool also extra cost for using a cap. If you have this kinds of obligations you can send information after booking.

decoration is beautiful in marmara suite. reception and food is outstanding. furniture also outstanding in the lobby, restaurant.

Stayed in April 2025

No menemen for breakfast:(

Very good value for money.

Stayed in April 2025

TV, hot water cattle, coffee machine and fridge were not plugged in the sockets and there were few sockets as compared to the appliances. They fixed the issue but really took a long time for a simple job. Also there no USB charging system which was really disappointing 😑

Clean and big room which was enough of 4 stays

Stayed in April 2025

Breakfast have to be improved

Stayed in March 2025

Everything was amazing exepct the location. It was far from city center but there is not big deal and bus station is near to hotel.

Stayed in February 2025

Breakfast have to be improved since that is definitely not like ot should be in 5 stars hotel

Stayed in March 2025

Courtesy Umbrellas – Since we experienced some rainy days, I was surprised that the hotel did not offer complimentary umbrellas for guests. A polite and helpful porter did manage to find a broken one in storage, but I believe the hotel should provide this as a standard amenity. International Plugs – Many international travelers forget or are unaware of plug differences. The hotel offered them for $15 each, which should not have been the case. It would be a great touch to provide complimentary adapters for the duration of a guest’s stay.

My recent stay at Windsor Hotel was nothing short of exceptional! From the moment I arrived, I was impressed by the cleanliness, professionalism, and warm hospitality that made me feel right at home. Spotless Cleanliness & Exceptional Staff The cleaning staff does an amazing job—every corner of the hotel was immaculately maintained, from the rooms to the common areas. Their politeness and attention to detail made my stay even more enjoyable. The breakfast team was equally fantastic! Every morning, I was greeted with smiles and efficiency, and the breakfast selection was both fresh and diverse, catering to different tastes. The pool and spa teams were also incredibly welcoming and professional. They made sure everything was well-kept, and their warm hospitality added to the overall relaxation of my stay. Perfect Location for Exploring If you're visiting Istanbul, this hotel is perfectly located near Rami Tram Station, making it super easy to travel to all the major tourist spots. There’s really no need for Uber unless the weather is extremely cold or rainy. A Few Areas for Improvement While my stay was wonderful, there are two small areas where the hotel could improve: Final Thoughts Despite these minor points, I absolutely recommend Windsor Hotel! The exceptional service, warm hospitality, and cleanliness far surpass other 5-star hotels I’ve stayed at. I will definitely return, and I encourage other travelers to experience th

Stayed in March 2025

Despite the warm and friendly staff, our experience at the Windsor Hotel was overshadowed by an ongoing pattern of overcharging and deceptive pricing practices. Unfortunately, no amount of hospitality could make up for what felt like a deliberate attempt to take advantage of guests. Throughout our stay, we encountered inconsistent and inflated pricing, particularly in the hotel's restaurant. The cost of a simple cup of coffee varied each time we ordered, with no transparency in the pricing. On one occasion, a standard filter coffee was inexplicably charged at 5 euros (189 lira)—a shocking amount, especially considering that a specialty coffee at Starbucks costs around 45 lira. We even witnessed staff manipulating numbers on a calculator before arbitrarily announcing a price. When we raised our concerns with the manager, we were met with nothing more than a shrug. While pricing discrepancies and tourist-targeted scams are, unfortunately, not unheard of in Istanbul, experiencing this within a hotel that presents itself as a five-star establishment was unacceptable. Guests should be able to trust that they are being treated fairly, not subjected to opportunistic overcharging. Travellers, take caution—things at the Windsor Hotel are not always as they seem.

The breakfast was really nice, and the staff were friendly.

Stayed in March 2025