Nothing

Great location, Central to all the attractions. Lots of restaurants and bars close to hotel. Everything is within walking distance.

Stayed in August 2025

Everything ! From the location to the staff to the cleanliness and service!

Stayed in August 2025

Nothing

Great location, friendly staff, very clean

Stayed in August 2025

We really enjoyed the hospitality and the location was perfect. The staff was very kind and helpful. They also helped us book an early morning taxi to the airport and gave us packed sandwiches. The view from the terrace was amazing, especially in the evening when lights come on. We will defintely stay there again when visting Istanbul!

Stayed in August 2025

Nothing

The hotel staff were exceptionally helpful and friendly throughout our stay. Early check in after a long flight was accommodated without charge. The hotel is in an excellent position in the old town and was beautifully presented. The roof top view at breakfast was a highlight.

Stayed in August 2025

Nothing to dislike.

The owner, Harun, and the staff at the White House Hotel went above and beyond to provide the best hotel experience I have ever had. Their genuine friendliness and personal touches truly elevated the entire stay, making it clear they deeply care about their guests' experience. The hotel is in a fantastic location, with all of the historic district attractions within walking distance. The room was spacious, clean, and equipped with every amenity. We were even greeted with a personalized welcome letter and special decorations! When we had to leave for the airport early in the morning, the staff arranged a taxi for us and even packed sandwiches and drinks to go, even though the hotel restaurant wasn't open for breakfast yet. If I ever visit Istanbul again, I will definitely choose the White House Hotel.

Stayed in August 2025

The staff are extremely friendly and helpful, always ready to assist with anything we needed. A special thanks to the owner’s sons, Arun and Kamal, who made our family feel at home and took such great care of us.

We stayed at the White House Hotel Istanbul with our family and had a wonderful experience. It is a beautiful boutique hotel with a warm and personal touch. The owner even sent us a welcome letter, which made us feel very special from the beginning.

Stayed in August 2025

There is no way that anyone could fault this hotel and its staff! 10/10 in every respect.

What can I say?!?... In a word - incredible! From the moment we arrived, Tugay at reception helped us with everything and gave us fresh juice and Turkish Delight, all presented beautifully on a tray. Our room was everything that you can see in the photos on Booking.com - and more! With petals displayed on the bed and towels to the stunning decor around the room. We were told: 'This is your home from home'... and it couldn't have been more accurate. Later we met Berat, who was incredibly helpful, friendly and respectful. We needed to find an ATM to get some Turkish Lira. He didn't give us directions, but actually accompanied us to a bank, which he said was the safest and best place to go. He was there to greet us at breakfast each morning and nothing at all was a bother to him. We cannot thank him enough! On the subject of breakfast, there was a wonderful choice each morning with a wide variety of food to suit every taste. It was made all the more special that it was on the roof with spectacular views over the city and of the Bosphorous. The third receptionist, who seemed to work evenings was Kemal. He is so nice, and like the others, has a great command of English. Again, like Berat, he was interested in what we were going to do or had done when we arrived back. Nothing is a problem to any of the staff in this hotel and nothing is done for show - it is all 100% genuine to make the guests feel at home. We would not stay anywhere else in Istanbul and look forward to returning soon. Thank you, Berat, Kemal and Tugay for making our first ever stay in this lovely city so amazing and so special!

Stayed in August 2025

I had a wonderful experience during my recent stay at The White House. The location truly made our trip incredibly convenient, as we found ourselves within easy walking distance of nearly all the attractions we wished to visit. Additionally, the proximity of the tram station, just a three-minute walk away, was a significant advantage and made exploring the city effortless. However, the highlight of our stay was undoubtedly the exceptional service provided by the staff. Their attentiveness and willingness to go above and beyond our expectations truly set your hotel apart. In particular, I would like to commend Tugay for his outstanding professionalism and helpfulness. He consistently demonstrated what exemplary hotel service should be, and his efforts significantly enhanced our visit.

Stayed in August 2025

Nothing

I like Every thing, the beauty of the old building. It has stunning views from top roof restaurant. The location (less than 5 minutes to main attractions).Very clean. The boss and the staff are very friendly, flexible, welcoming and generous with their time and assistance; all you need to do just ask. Big thanks to the chef for preparing a very delicious breakfast with a variety of food to choose from 😋

Stayed in August 2025

We didn't have cold water in shower and bathroom most of the time.

Professional and responsible staff Good location Excellent breakfast Clean

Stayed in August 2025

Nothing

Closeness to old city attractions

Stayed in August 2025

Loved the breakfasts but could be little more varied? This is only minor in a top class establishment which understands customer service

Staff went out of way to help. Special mention to Kemal who helped us every step of way. Fantastically located in the Sultanahmet area nearby to Hagia Sophia and Blue Mosque. The hotel is an oasis of calm with a great breakfast bar. Bed was very comfortable, too

Stayed in August 2025

nothing in particular. I am not used to Turkish Coffee and would be good to have decaffeinated option, but otherwise perfect.

Very central location in the old part of Istanbul. Close to the main sites. Buffet breakfast was very nice on the roof terrace (covered). Room was wonderful (had an upgrade) with little surprises. :)

Stayed in August 2025

everything was perfect with little surprises for us ;)

The staff went out of their way to help us.

Stayed in July 2025

Less than 5 minutes walk to the Blue Mosque, Hagia Sophia, Basilica Cistern and Grand Bazaar. (10 to Topkapi)

Stayed in July 2025

Location Friendliness and helpfulness of the staff

Stayed in July 2025

I truly love this incredible hotel. I must say, after reading reviews for a place to stay in İstanbul, I am so glad I chose the White House Hotel! I can't rave enough about it. From the minute we set foot in the lobby, we were greeted with special care and hospitality by Mr. Harun and his team. The rooms are immaculately clean and decorated. A delicious array of breakfast items are offered on the terrace, which has a beautiful view of the city. The hotel is right in heart of all attractions. Hagia Sofia and the Blue Mosque is literally in walking distance. There are great restaurants and shopping areas right outside. I would love to come back again!

Stayed in July 2025

Nothing

There is much to love about this hotel but the shining light at the White House Hotel are the staff. I have never stayed at any hotel with staff like the White House Hotel - nothing was too much trouble, they were so friendly and attentive to our needs. The service is 10/10 but non of it feels fake, they really want to help you to have the best stay. On our arrival our bed was dressed with a 'Love' balloon and petals in a heart. We had no occasion and were travelling with a child, it was just a value add that makes this hotel stand out. The location of the hotel is fantastic, in the old city and only a couple minutes to the Blue Mosque, Cistern Basilica and Hagia Sophia as well as loads of restaurants. Trams are also just down the road if you're into using public transport. The hotel has a lovely rooftop breakfast room and outdoor table and chair settings with views of the Hagia Sophia. There was lots of selection at breakfast. We always slept late and two things stood out - firstly we missed breakfast one day (closes at 10am) but when I called up to ask what time breakfast finished they said they would keep breakfast open for us. On another day we arrived towards the end of the session and Michael (I really hope i have his name right - terrible memory for names) said that as it was nearly at the end of breakfast if anything was missing or not enough we should let him know so he could get some for us. There was enough food remaining to feed a football team but he was so worried something would be missing. He also learnt I liked soy cappucccino and presented it without being asked. The room was very comfortable, one queen sized bed and a single bed. The decor is tasteful, there was a huge cupboard to unpack clothes, storage in the bedside cabinets, a safe. The bathroom was nice, funky shower and all you needed like shower gel, shampoo etc. There was a good sized lift so no need to use stairs if not wanting to.

Stayed in July 2025

The location is unbeatable, just steps from all the major sights. The staff were incredibly warm and welcoming. Our room was spotless, cozy, and beautifully decorated. Breakfast on the terrace was a highlight — delicious food, great coffee, and stunning views. The personal touches made our stay truly unforgettable.

Stayed in July 2025

Amazing breakfast with a lot of sweet and healthy options

Stayed in June 2025

I liked the hotel very much and would stay again.

The White House hotel is in old town, and it is in a great location near all the sites and very good places to eat.

Stayed in July 2025

Couldn’t fault it.

All the staff are amazing. Service is at a whole new level - personal, genuine and they always go the extra mile. Hotel is in the heart of the old city. Amazing roof top restaurant and patio. Rooms are spotless and so quirky and original yet so comfortable.

Stayed in June 2025

From the moment I arrived, it was clear that this place values genuine human connection above all. The hosts build a warm personal relationship rather than a formal customer relationship, something rare in today’s fast-paced world. The service was, without exaggeration, the best I ever received and I travel a lot. Everything was spotlessly clean, which I deeply appreciate. After I left, I did not even realised I had forgotten some personal items. They reached out right away and kindly offered to send them by post. That level of integrity and care speaks volumes about their professionalism and values. I couldn’t recommend this place more highly. It’s not just a stay, it’s a truly welcoming experience in Istanbul.

Stayed in June 2025