Location not so good - beach far away, no where to walk around really, garbage everywhere (outside the hotel). You have to buy your own beach towels! You have to pay for WiFi a lot. No free ice cream

Food was excellent 5*, clean and nice everywhere - cleaners always somewhere doing their job. Pools were nice - something for everyone. Kids loved the kids club! Music and entertainment team was not too loud! Room was nice and clean, air conditioning worked well, bed comfortable!

Stayed in August 2025

We booked based on the beautiful photos — but reality was different. The pictures make the hotel and pools look big and spacious, but it’s not. The pool is tiny and overcrowded, and in August the hotel simply can’t handle the number of guests. We couldn’t even find a table in the dining area at times nor a chair at the pool, and we missed the Friday show because there wasn’t enough space. The kids animation and club was 'meh' you can do much better. This hotel doesn't follow the basic safety measures, my daughter slipped twice even wearing pool shoes water everywhere on the floor (outside the pool) and sharp hazards of floor levels. The buffet was quite repetitive — they could do much better with variety, the show station needs a lot of improving, it was always fries(fried in overused bad oil) + either overcooked meat or overcooked fish, the seafood was bad quality. There was a bad smell of egg yolk everytime you enter the dining area that makes you feel you don't want to eat anymore. Breakfast was really deceiving and exactly the same every day. We specifically chose this hotel knowing that chicha (shisha) would be available daily, only to be told they didn’t have it for the entire week… until we saw people being served on Friday. Only after raising the issue was it offered to us — which felt very unfair. Another disappointment was the Wi-Fi: the booking agent said it was free, but in reality it’s only available in the lobby, not in the rooms. You have to pay extra to get it everywhere. The drinks were kinda cheap options, you don't get real juice just artificial flavours that colours your kids tongue for days..the wine was awful, we didn't enjoy alcohol except for the beer. It's a shame that Ice cream is paid and never proposed as desert. The snacking was the same every day: dry burger/nuggets and fries. That's all, every day.

On the positive side, the hotel is very clean.location is great The rooms are spacious, housekeeping is excellent, the sauna is great, and most staff are friendly. Special thanks to concierge Hassan, who went above and beyond to make us feel comfortable — his service was the highlight of our stay.

Stayed in August 2025

Pool area small for the number of guests, overcrowded. Dining crowded for the same reason.

Clean hotel, nice staff, good location. private beach a little further away with transport by hotel bus. Not too many Russians, mostly Turkish families. Room was comfortable enough.

Stayed in July 2025

everything was ok

Stayed in May 2025

Internet services

Swimming pool

Stayed in May 2025

Noisy, poor quality pillows

Friendly, good English spoken, clean. Excellent value for money.

Stayed in November 2024

Children activities and facilities are not that much and not free for older children, everything costs money which is not mentioned on the property description. Older children were feeling bored on there. Also other facilities costs money as well, which was not mentioned on property description. Its says all inclusive holiday but not all inclusive. It’s a beach hotel but beach is far from hotel and very very dirty. Don’t like at all.

Near to the town centre.15 min walk. Mini market on sites.staffs are very helpful. I like their food variety. Children also like their food.

Stayed in October 2024

At breakfast there was top little fresch productos - fruit and vegetables. There was also no good coffee. You have to pay additionally for Wi-Fi.

The room was spacious and lunch and dinner were gold.

Stayed in September 2024

Manager Ahmed is good man help you in everything

Stayed in September 2024

Sometimes the food didn’t feel very fresh. • The room wasn’t very clean, especially the bathroom. The toilet paper holder was stained, and the floors were dirty. • There were three of us, but they only gave us two towels. • Wi-Fi wasn’t free. we had to pay for it in the room, and it was charged per device. • We were given a room for three people, but they only gave us one key card. They said they couldn’t provide more without an extra charge, so we had to share just one key card among the three of us. • The wine didn’t taste very good, and the Coke, Sprite, and other sodas were really disappointing—they didn’t even taste like sodas, just like some kind of flavored water.

• Overall, the food was good with plenty of variety: fish on Sundays, sushi, lots of fresh and sweet watermelons, plenty of fruits, and enough food for everyone. • The staff was nice and friendly. • The pool was great. • The location was convenient, with a shuttle bus to the beach. The schedule was flexible, and the bus wasn’t too crowded. • The beer was decent.

Stayed in August 2024

Beach was far from hotel but it was hotels transfer to beach every hour. Chairs by the pool were always filled with towels but unoccupied. Wifi in reception very weak.

Location,All inclusive, cleaning. The staff were very warm and friendly and helpfull. Thanks staff in poolbar for a friendly treatment and smile on your lips :)

Stayed in July 2023

They had an issue with my payment. So the minute i entered my room they started calling me and knocking on my door. I had to pay for the WiFi in the room. And safety box. Still it was a good stay.

Check in was right away which was great. They let us in and let us have dinner although we arrived late. Bus transfer from and to the beach . Breakfast and dinner was great. Animation group was fantastic. Seems like the hotel was designed for the Russian people. The room was big, and had a nice balcony.

Stayed in July 2023

The hotel capacity could barely accommodate all this crowd. Extremely overloaded pool, restaurant and no quiet places at all. The staff at the reception are not friendly and look exhausted. About. 80 percent of the tourists are from russia, and it seems the hotel is counting exactly on that.

Cleaning- and spa stuff really did their best. Massage was perfect.

Stayed in August 2025

It’s old and not renewed at all The rooms and the furniture too old The space and the pool smaller than the photo The food & the drinks was not good

The staff is the only good thing about the hotel

Stayed in August 2025

Expected more from a 4 star hotel. Just because it is 40 degrees outside doesn’t mean it is okay not to have hot water in the room. They tell you everything is inclusive yet you have to pay extra for the safe in your room, there is an iron in reception that you can use for 30 minutes only or else you will pay, and WIFI is paid in your room which is a joke! Very worn and overused furniture, 2 lambs are burnt. There was dinner by the pool, I went early and found the perfect spot, staff moved me and my family somewhere else after all the good tables were taken so their boss can sit which is NOT acceptable and out of manners. Their boss came AFTER dinner and sat for literally 5 minutes. Never again.

Stayed in July 2025

Was absolutly amazing

Stayed in October 2024

Unfortunately, almost everything. This place looks and feels very old. The dining area is like a soviet cafeteria, but the food was not good. I was hungry all the time and couldn’t find anything decent to eat. They had too little fruits and vegetables, after I had some meat my stomach was not feeling good. It’s also very dirty in the dining area, the tables are not being properly cleaned, sometimes we had to change the dishes for the same reason. The building itself is very old and filled with smoke. It’s hard to breathe in the rooms, and you can’t open the windows as there are always people outside till the very late at night (4-5am). They have only five or six rooms that’ve been renovated. However, the new rooms have lots of mold in the bathroom and smell like sewage. The cleaning process usually took 2-3 minutes while the lady changed the towels and washed the floor for 30 seconds. I had to ask to change my sheets after 7 nights there. The beach is 20 minutes away, and the only thing free at the beach bar is water (though the cooler is broken and can hurt you with electric shock. yeah, I’m not joking). Everything else, from tea to juices, you have to buy. Same thing at the hotel — most of the tings are not free (all inclusive, lol). This place is not cheap. It’s a huge shock for me what I’ve got for my money. I wouldn’t get back here.

The best thing about this hotel is its location. It’s very close to the city centre and you always see the mountains. Also, the beach is great, even though it’s far away and not super clean or cozy.

Stayed in October 2024

Dont listen to the negative words about this hotel...it is good hotel .

It is a perfect hotel for me. It can satisfy all your needs ..everything was good ... Professional staff...location...facilities...good food ...free bus to beach and night club...clean comfortable room ..night events ...free drink ...free wifi .....thanks again to a man named (Ahmed )at reception.

Stayed in September 2024

The only negative is safe box inside room with charge ...not free. But..all other things are good...

We are couple. It is the perfect hotel for me...everything is present ..everything nearby.. I like Location..staff is good...clean hotel ...many facilities and pools ..free bus excess to beach...night events ..free wifi...comfortable room...good food varieties daily...nearby many shopes and exchange office. Hotel has contract with night clubs in city with cheap price and free bus excess to night clubs ...this is good for couple....we enjoyed... Special thanks to reception staff man named ( (Ahmad ))and women named (Gullnoor )...they are very professional and helpful.

Stayed in September 2024

The location of the beach, it was kind of far from the hotel. Not accessible by foot unless you want to walk half an hour.

Location was beautiful, very close to bazaar. The staff were exceptional. The city itself is very cozy and beautiful. We enjoyed Kemer very much. A special thank you to the hotel room cleaners and the kitchen staff, everyone works very hard and this does not go unrecognized.

Stayed in September 2024

- Free Internet was only available in the reception area (or 3EUR to pay per day for a whole hotel internet), however, this made a hotel look like a vibrant place and a good place to socialise for all visitors. - The slides were open 10-12 / 2.00-4.00 only and wish there were open later in the afternoon. - Last bus from the private beach leaves 6.00 pm and should be extended till 7 pm at least.

- Staff is super friendly, accommodating and respectful of your privacy. Authentic Turkish food and very high quality, big variety, fresh and super tasty. A lot of Turkish visitors which is always a good sign. Free snacks and drinks are served by the small pool all day, plenty of tea/coffee stations. - 3 pools: shaded for little kids / middle depth with slides, which are a lot of fun for kids and grown ups / long 150 m pool is spacious and does not feel cramped. Water slides are fast enough and wide to go down with 2 people - amazing feature. Water is clean. - No mosquitos in the whole Kemer. - Evening entertainment is fun for kids and adults every day (apart from Sunday) - Spa and hairdresser are good quality services with were very cheap (compared with other places in Kemer) - Hotel is behind the trading street with tourist shops / 8 mins away from Kemer town beaches and green picturesque promenade along the beach.

Stayed in August 2024

No free wifi connection, which is totally not normal in all inclusive accommodation :/

Entertainment team do a great job !

Stayed in August 2024

The lift/elevator was out of order a few times during stay but that wasn’t too much of a problem.

Really good value for money holiday, rooms were comfortable and clean, hotel was was easy to navigate and had good facilities. Food and drink options were really good especially on the gala night. Staff were really friendly and helpful.

Stayed in June 2024

The room needed some renovation, but it was clean and cozy.

The staff was very helpful and friendly. Large choice of food and everything was tasty. I loved the music in all areas of the hotel. The beach spacious and clean. Separate pools for kids and adults. Not too much of russian tourists.

Stayed in September 2023