9.3

Reviews of Under Cave Cappadocia

33 Şehit Cem Bul Caddesi, 50400 Urgup, Turkey

  • Hani

    Reviewed: 10 April 2025 · Stayed in April 2025

    Verified review

    The hotel manager and staff were so welcoming and accommodating of our requests. Hospitality in this region is just on another level. The staff looked out for us and went out of their way to make sure we had an optimum experience not just in the hotel but also for our tours. We arrived by bus and they made arrangements for us to be picked up even though it’s not ordinarily a service that is being provided. On our final day, they made sure the bus captain of the bus we took to the city knew that we had to be at the bus station by a certain time so that we did not miss it. Truly, I am blown away by the hospitality and service provided. All of this on top of the beautiful premises, spacious and well-decorated rooms, excellent breakfast and adorable pets on site. We were very grateful to have found this gem of a hotel! Thank you so much for everything.

  • Timur

    Reviewed: 11 August 2024 · Stayed in August 2024

    Verified review

    Very stylish small hotel built from two classic old houses . Large room with very tall stone arch celling. Nice decoration of the room with some antique elements. We had a kind of a barrel hanging in a special niche on the ropes - I guessed that it was originally designed to do a home made butter. There were also very nice traditional vases, carpets and old photos of the area. Hotel has a nice green yard where guests can relax from sightseeing. Breakfast was good with plentiful mese.

    I understand that old doors add style , but someone should fix its balance. It opens itself and bumps into the wall with a loud noise in the middle of the night . I think our neibourghs from the upper flour were not happy

  • Joy

    Reviewed: 18 June 2024 · Stayed in June 2024

    Verified review
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  • Joanna

    Reviewed: 5 May 2024 · Stayed in April 2024

    Verified review

    The climate of the place, feeling cozy, spacious room, outstanding breakfasts and clean property.

    Sorting a payment issue required more patience than I had, which left a small flaw on 3 night stay.

  • Bruno

    Reviewed: 5 March 2024 · Stayed in March 2024

    Verified review

    Beautiful building, not far at all from the centre of town. Free parking right in front which was very helpful. Comfortable beds. Easy check in and out. Price with breakfast was also good value.

    Room was on the top floor and there was a serious issue with shower water pressure - effectively non-existent - and constantly going from hot to freezing. Not at all what was expected, and in itself a reason to not go back until fixed

    Property response:

    Dear Guest Thank you for choosing our hotel for your holiday. We did the necessary research on bathroom water pressure. And we solved the problem. We are sorry that you are experiencing such a problem. I hope we can host you again. Your opinions are important to us. Ahmet

    Dear Guest Thank you for choosing our hotel for your holiday. We did the necessary research on bathroom water pressure. And we solved the problem. We are sorry that you are experiencing such a problem. I hope we can host you again. Your opi… Show more

    Under Cave Cappadocia
    9 March 2024
  • __konstantin

    Reviewed: 2 December 2023 · Stayed in October 2023

    Verified review

    We were given a room that did not have air conditioning and was very humid. But the administrator suggested changing the room to a more spacious one, where it was not very humid and the air conditioning was working. In addition, the new room had a large bathtub. The breakfasts were great! The staff is very friendly!

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  • Justijne

    Reviewed: 9 August 2023 · Stayed in August 2023

    Verified review

    The room is equipped with tea and small bottle of water. It has air con and small fridge which is very useful in the hot summer. The location is in the centre of the town. The breakfast is served from 8 to 10. They have good loundry service for extra money. No problem with car parking although the parking is not provided by hotel. They change toilet papers and other things in two days.

    The air con is dripping and we got small flood in the room at night. The breakfast is various but not always fresh. Second day of our stay we got melted butter, old bread and old French fries. The second bad was situated directly near the front door so in the morning it was difficult to sleep as the part of window was not covered and it was bright. The staff does not speak English at all.

    Property response:

    Dear Guests. Thank you for sharing your experience at our hotel with us. As the hotel management, we will do the necessary work quickly regarding the problems you have mentioned. We want to take our service to the next level. Thank you for taking your valuable time to comment. BEST REGARDS AHMET

    Dear Guests. Thank you for sharing your experience at our hotel with us. As the hotel management, we will do the necessary work quickly regarding the problems you have mentioned. We want to take our service to the next level. Thank you for … Show more

    Under Cave Cappadocia
    10 August 2023
  • Azlina

    Reviewed: 1 July 2023 · Stayed in July 2023

    Verified review

    it is a very nice boutique hotel. we are a family of 4 from Malaysia. we stayed at the family room with one king-size bed, and 2 single beds. Ahmet (our nice host) upgraded our room so we had a nice jacuzzi which my children enjoyed very much. The room came equipped with hairdryer, fridge, iron, and all necessities. The location is 5-minutes walk from the Urgup town. very convenient also for tour-pick up and not in tourist-crowded area.

    The hotel would be nicer with air-conditioning. however as we stay in a cave hotel, the temperature is always cozy.

    Property response:

    Dear Guest. Thank you for taking the time to leave this nice comment. It is very nice to host you in our hotel. Thank you on behalf of our team. BEST REGARDS AHMET

    Under Cave Cappadocia
    3 July 2023
  • Yuki

    Reviewed: 9 January 2023 · Stayed in December 2022

    Verified review
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  • Louwrens

    Reviewed: 22 November 2022 · Stayed in November 2022

    Verified review

    Friendly helpful staff and management. I even got a surprise birthday cake. Very good assistance with booking of tours.

    Property response:

    Dear Guest. Thank you for taking the time to leave this nice comment. It is very nice to host you in our hotel. Thank you on behalf of our team. BEST REGARDS AHMET

    Under Cave Cappadocia
    22 November 2022
  • Dalila

    Reviewed: 5 September 2022 · Stayed in September 2022

    Verified review

    super nice hotel, clean, and we also had an amazing room! staff was really helpful and they were very kind.

    nothing, everything was perfect

    Property response:

    Dear Guest. Thank you for taking the time to leave this nice comment. It is very nice to host you in our hotel. Thank you on behalf of our team. BEST REGARDS AHMET

    Under Cave Cappadocia
    6 September 2022
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