The bathroom needs to clean more as there were mold.

Very good hotel, nice outdoor pool, indoor turkish bath, very good breakfast, beautiful view, bed comfortable and clean room.

Stayed in July 2025

The facilities, carpets at the halls and stairs are a bit outdated. Hammam needs attention before it becomes unsafe to use ( drain covers are stocked up and create trip hazard). There were road works in the main road that made walking around the hotel quite unpleasant.

The views of the hotel. It has a character and its a charming place. People working at the hotel are very calm and smiling, hence make a relaxing atmosphere to stay.

Stayed in July 2025

The place is rundown which is unfortunate because this could be such a stunning place.

The location is stunning.

Stayed in July 2025

Staff were poor and not good at English

The room had enough beds, pool was good, indoor pool and sauna was nice, location was good

Stayed in July 2025

Quality of breakfast/dinner not good. Swimming pools both freezing cold.

Excellent location, clean. Good facilities.

Stayed in June 2025

baloon view in the morning is not that good as compared to Goreme but this is not the hotel issue as most baloon fly from goreme.

The place is just next to pigeon valley and beautiful property and lightening around the place. Staff is helpful and rooms and compfy and clean.

Stayed in December 2024

There is no elevator due to its historic status as the first cave hotel with en-suite bathrooms. The furnishings are a bit dated. But the hotel is clean and tidy in every way.

Staff was excellent. Breakfast great. Pool area has bar, restaurant, showers and restrooms. The view was so beautiful. And it is a historic property.

Stayed in July 2024

Beautiful view & welcome. Warm and inviting service. Friendly and caring staff.

Stayed in May 2024

The bath tub leaks the water

Good view Welcoming staff Good style

Stayed in October 2023

Unfortunately the whole hotel of clients had to be moved because of a request from the Municipal water service but Kaya put me in an equally wonderful hotel in Uchisar town where they gave me a nice room with windows.

Uchisar Kaya is always a soft place to land when I visit Cappadocia. They gave me the room that is my favorite to take balloon photos in the morning from the balcony. The view is stunning and unique in the world.

Stayed in June 2023

The breakfast was horrible many insects in the food .

The hotel was clean

Stayed in August 2025

There were a lot of bees, they can benefit from screens and the pool closes too early. Should be open till sundown to accommodate people sight seeing etc and coming back around 6-7pm.

This hotel was amazing, clean, very accommodating, staff was extremely nice, food was delicious. Services for hamam and massage were also excellent. A big shout out to the restaurant team for all their support for our specific asks and flexibility of dining time whenever we wanted to and not striating us to a limited time frame to eat. The food selection was also impressive.

Stayed in August 2025

All good

We love it

Stayed in August 2025

Breakfast was so awful, option was very weak and coffee was so bad that we couldn’t even drink coffee. We stayed 4 nights and last day they gave us food to eat from previous day, ham was from previous day and dry already, oranges were looking very bad from day before. Breakfast place is also very hot, barely have aircon. Also aircon in the rooms were very noisy like they starting to fall off from the wall. Was making sleeping so hard. The hallway doesn’t have aircon, it’s very hot and carpets are everywhere and they look dirty and gross. These have not been replaced probably 20 years.

Stayed in July 2025

Very nice view from the hotel. You can see the hot balloon in the morning.

Stayed in July 2025

Very old hotel which is due a room renovation at least. Hotel restaurant only served pasta and pizza aroung 9.30 pm instead of all the other items on the card

Stayed in May 2025

The hotel is old and needs urgent refurbishment. The images on the website are deceiving, the rooms are too small, the paint job on the balcony railings is chipping off, cracks on the balcony walls, and weeds growing between tiles around the pool pavement. Old outdated furniture takes up a lot of space in the already small-sized room (advice to management - replace the wooden wardrobe with a clothes rail and hangers to save space, install a full-length mirror instead of a chunky desk, brighter lights in the bathroom by the make-up mirror). Overall attention to detail is lacking. If you're looking for an authentic cave room experience, be mindful when booking, the rooms on the upper floors are not cave rooms.

The hotel location is perfect, especially for the morning view of the balloons. The breakfast was very good with many options of cold and hot dishes and a selection of fruits and pastries. The staff was helpful and the hotel manager was very friendly and professional. The views of the Pigeon Valley and Uchisar Castle are amazing.

Stayed in September 2024

Nothing. It was superb!!

Perfect location. Amazing, friendly staff. Great value for money.

Stayed in September 2024

Gostei de tudo

Tudo

Stayed in June 2024

Very noisy. There is a disco right next to the hotel that is on till 4am and you hear the noise in the rooms. Doors are not sound proof - so anyone talking in the corridors sound like they are in your rooms Also, staff were sometimes snarky and rude - we dropped off my mum (who is disabled) and a guy came out running and yelling no parking... We told him ok we just want to drop her off... He started shouting at us to open the boot for the luggages (because he doesn't understand English) and we repeated that we are just dropping off passengers. Also those with mobility issues, make sure that you advise beforehand - as they don't have a lift - we barely found a room for my mum.

The hotel architecture is unique and the view especially in the morning of the balloons is amazing. Good selection of breakfast

Stayed in January 2024

The entire hotel is in bad need of a renovation. It has faded in glory. There have clearly been *some* upgrades (carpeting, AC in rooms) but even those are in need of a refresh. The AC leaked terribly (soaking the carpet, filling multiple pitchers daily) and rattled to the point of madness. Our friends actually tried to fasten it together with bandaids. There is mold in the room because of the dampness. The food is frankly really bad compared to everything else we had in Turkey. The staff was nice but not helpful: difficult to communicate with before and during the stay — not even a passing level of English. What’s worst is that despite all this, it was not cheap. Go elsewhere!

The hotel itself is unique — lots of history and the pool was nice to have. Nice views. It could be very cool with significant investment.

Stayed in September 2023

Huge property, but suffering from shortage of staff.

Breakfast was not good. All stuff, including soup and boiled eggs, were cold. Nothing warm

Stayed in June 2023

The reception staff should be more accommodating. When my daughter fell sick, i called the housekeeping to get extra water and they said it with the charge. The breakfast are cold and repeated every day.

Probably the view.

Stayed in June 2023

there’s no elevator

Stayed in May 2023