the room are small so if u travel with family it will be tight a little

The location is perfect, what i like about this hotel is the roof terrace and the breakfast there , the view is very nice and the breakfast is amazing

Stayed in September 2025

The rooms are extremely small, the toilets don”t have ventilation, and the bed is super mega tiny. Has 1.40 m for the basic room

The location is excelent for visiting/leisure, breakfast very good ( Turgay and Didem from the restaurant were super nice with us), the upstairs terrace is beautiful ; the everyday cleaning was good

Stayed in August 2025

A few slight issues with keys

Great location, excellent view of Istanbul from roof top restaurant

Stayed in August 2025

Beds were very hard.

Breakfast was amazing. Beautiful view from the rooftop restaurant. Location perfect.

Stayed in August 2025

.

The rooftop restaurant.

Stayed in August 2025

Booking.com offered airport transfers included but then made it impossible to get these transfers which meant we were stranded at the airport on arrival. The airport is more than 1 hour drive from the hotel. Hotel staff made arrangements after I contacted them directly. NB If airport transfers are included in your deal then make sure you know they are organised well before you travel. If you booked with booking.com then the airport transfer is an arrangement directly with booking.com and NOT with the hotel.

Location is great. Old city hotel location is walking distance to all major attractions and on the main tram route. Room was small but clean and air-conditioned. We stayed in summer with 34C weather which meant aircon is essential. Roof top terrace is a great place for included breakfast and one of the nicest places we found for drinks or a meal. Prices for rooftop restaurant Mezze360 are reasonable and food and service is excellent. Staff were super helpful when Booking.com let us down over airport transfer.

Stayed in July 2025

I stayed at this hotel for 5 nights. The room was small, but clean and tidy. The location was excellent, right in the heart of the historical Sultan Ahmed area, and close to tram and train stations. The restaurant staff were very nice and helpful, especially Ali. Very good value for money.

Stayed in July 2025

I had a special request, a mini cake for my mother who was celebrating her birthday. I received the cake with a candle for free brought by a waiter at breakfast. Mehmet, from the reception, a 10. He served us coffee, cappuccino, cold water at the reception throughout our stay and upon departure, even though we had rented a taxi not from the hotel, he stayed with us, kept calling and insisting until the car arrived, which was quite late. Thank you, Mehmet!

Stayed in July 2025

The Seres is perfectly positioned to walk to sights of Istanbul and so handy to transport options to get to anywhere else you may want to visit. The rooftop restaurant is excellent and the view is breathtaking. We loved this hotel and the staff were friendly, helpful and made us feel welcome.

Stayed in July 2025

Location, roof terrace, friendly staff

Stayed in July 2025

Nothing

Super location, terrace is very beautiful, i recommend to all. Dindar staff is very polite

Stayed in July 2025

Nothing

Location all are walking distance, the staff in the canteen for breakfast are very helpfull and polite😁

Stayed in June 2025

The smoking outside and on the roof

In the heart of the old city. We had a small issue and they found a solution. Yes it cost more!

Stayed in May 2025

Everyone in reception and rooftop dining was positive and helpful.

Stayed in May 2025

Rooms are on the smaller side but you don’t go to Istanbul to stay in your room!

Perfect little spot right in the heart of it all! Roof top restaurant was stunning and breakfast buffet was also fantastic!! Would return without hesitation

Stayed in June 2025

Perfect location for a short trip to Istanbul. Located in a bustling area but tranquil on the inside. Beautiful roof top bar and fantastic breakfast.

Stayed in June 2025

The toilet could be better, was a little worn out.

The location was great with good terrace views

Stayed in May 2025

Air conditioning wasn't turned on yet, was a little challenging communicating bc we only speak english but staff was very kind to try to communicate with us

Beautiful rooftop terrace, delicious food, very accommodating & friendly staff & clean comfortable rooms Within walking distance of many popular sights

Stayed in May 2025

Not much to dislike. Maybe a few of the items around the room were showing their age a bit, toilet wobbled a bit for example and the shower was hard to keep at a specific temperature.

Very friendly staff and exceptional breakfast location and rooftop restaurant. Especially Ali and his team up at the rooftop were stellar and provided amazing service while being ever friendly. Spectacular view from up there as well, plus the location of the hotel in general is obviously great and right next to both the Sirkeci and Gulhane stations.

Stayed in May 2025

What I didn't like was that the room was very cramped, the rooms were too small.

The location is very good. The staff are very friendly and nice. The cleanliness is also good. The breakfast is very good.

Stayed in May 2025

The hotel is perfect: it is right near the metro and in the very center. The view from the terrasa where the breakfast is just magnificent.

Stayed in May 2025

The Seres Hotel is a gem in the heart of the Old City. Rooms are small but comfortable and spotlessly clean. Staff are genuinely friendly and accommodating. The rooftop dining area is a real highlight with amazing views across to the Bosphorus. Breakfast selection is excellent. Dinner, although on the pricey side was also good. The location is brilliant, within an easy walk of many of the major historical sites and attractions.

Stayed in May 2025

Nice location. Outstanding service and friendlyness from the staff.

Stayed in April 2025

The hotel lifts are small and slow but this is a minor detail

The central location. Also the hotel has a fantastic rooftop bar and restaurant

Stayed in April 2025