Skip to main content
  1. Hotel reviews homepage
  2. Turkey hotel reviews
  3. Mediterranean Region Turkey hotel reviews
  4. Alanya hotel reviews
  5. Reviews of Serenity Queen Hotel

Reviews of Serenity Queen Hotel 5 stars

Konaklı mah. Nergiz sk. No:1/1 Alanya/Antalya, 07410 Alanya, Turkey

#19 of 316 hotels in Alanya

Guests' Choice

Review score

Based on 78 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 21 August 2025

    10
    Beautiful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Very clean, the staff was very professional and friendly. The food was good and the beach and hotel were gorgeous.

    Stayed in August 2025

  • Reviewed: 13 June 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The evening entertainment was the only thing that didn't look promising so we never joined and went out to town. Everything else was great

    The facilities, the food available 24hrs, the cleanness, the staff

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 11 nights
    • Submitted via mobile

    The restaurant is really disappointing, there is very little variety in the food, and always the same food. They need to expand the menu. 😔

    The hotel's hookah man Sezgin is really doing a great job, you should try his hookahs. The hotel's alcohol is above standard and sufficient, everyone is friendly 😊

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Amazing
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 9 nights
    • Submitted via mobile

    Although alternatives to certain brands were available, it would have meant a lot to see more local options. In light of everything happening in the world today, including the political tensions and the impact on people’s lives, making conscious choices feels more important than ever.

    A very pleasant experience overall. From the moment we arrived, the reception and guest relations team went above and beyond — so friendly, helpful, and quick to assist with anything we needed. Consistently professional, helpful, and courteous. Any questions or requests were handled efficiently. After a small hiccup at first, we ended up with a fantastic room. The accommodation offered a beautiful view, meals were of good quality, and the Turkish themed evening and the thoughtful gesture on my mother’s birthday added a special touch to the stay.

    Stayed in May 2025

  • Reviewed: 30 October 2024

    9.0
    Good stay at Serenity Queen!
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony
    • Stayed 9 nights

    The reception staff’s limited English skills made it sometimes difficult to explain basic hotel arrangements, which affected our initial experience. During lunches and diners getting the barbecue from the pool area wasn’t convenient, particularly given that you have to go out from the restaurant to get the barbecue by also considering the slippery floor nearby the pool, which felt unsafe especially during lunches and dinners. The food variety could use some improvement, as the menu became repetitive over time (same applies for fruits and desserts). At the spa, the staff could have been more welcoming; also, the hammam area was always left with open doors all the time and lacked adequate heating, which was disappointing.

    The hotel is fairly new, and the technical staff were quick to address any room issues, which we appreciated. Our room had a fantastic sea view, making our stay feel truly special. The private beach was enjoyable, though it sometimes became challenging to find available spots. We enjoyed the lively evening activities, especially the children’s club, which added to the family-friendly atmosphere. A standout for us was the restaurant staff, who provided exceptional service.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 8 nights
    • Submitted via mobile

    The hotel itself was new and beautiful, from the lobby to our room. Our room was spacious, with a lovely view, and it was cleaned every day. There was a great variety of food, and the service was excellent. A special mention goes to Batuhan, a waiter at dinner service, who made our dining experience very comfortable—well done to him. We also enjoyed our time by the pools and beach. Everything was clean, and the staff were polite throughout our stay. The evening entertainment was truly five-star.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    The most uncomfortable thing was that people with children went to the pool for adults and the staff didn’t control it. This is the one place in the hotel where you can relax but, in fact, you can’t. What’s more, nobody answered my questions in Booking and I had to text in WhatsApp. I also asked about wake up call on my last night and nobody called too. Towels from time to time were dirty and with holes. Last year dinners in the main restaurant were amazing, like a little performance every evening. Nowadays the food is good but nothing really special.

    I stayed in this hotel the second time. Barmen and cocktails are still great. The snacks area near the beach is nice and cleaning is better than a year ago. There were enough sun-beds on the beach and on the pier too. The staff is friendly. Also, dinner in a la carte restaurant was delicious.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    -

    Nice food and staff. Everything was comfortable.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    8.0
    Overall l loved the hotel, it was amazing and l very much enjoyed the cocktails and the evening shows.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The food was nearly the same every day and not a great quality, the deserts were nothing special and not that much of a choice and it’s a shame because l was very much looking forward it.

    It is a beautiful hotel, got everything, the structure, the decor, the facilities, the beach etc. l especially enjoyed the 16+ swimming pool.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    10
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Great hotel, personnal very kindly, great animation every evening, lots of quality choices for meals and drinks, very clean room and hotel. Wonderful holidays !!

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Great holiday
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 8 nights
    • Submitted via mobile

    They can add more different turkish delights and desserts.

    Everything is great. Nice staff and friendly attitude. Excellent food and service. Hope to come again. Recommend to everyone for holiday.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Compact hotel for not to walk much , but sea is not well
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Sea

    Clean and smiley workers

    Stayed in September 2024

  • Reviewed: 9 August 2024

    10
    Outstanding week at Serenity Queen hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The hotel is still quite new and in its infancy, so smaller improvements such as a welcome pamphlet to showcase what the hotel offers.

    Nice sized rooms. Excellent facilities at the hotel (Spa, hairdresser, gym, shops, photographer etc). Variety of food and variation on buffet. Outstanding entertainment in the evenings. Fun activites during day time (e.g. volleyball, table tennis etc). Nice beach. Nice pools (especially 16+ when travelling as a couple with a kids free zone - though looked equally nice in the big pool area if travelling with family/kids). Starbucks café, street food and separate restaurant (w/ more street food). Ala carte restaurant with fine dining. The location and resort is absolutely stunning, and we had a fantastic stay. The staff is very friendly and striving their best to create a good atmosphere and holiday for their guests.

    Stayed in August 2024

  • Reviewed: 10 July 2024

    10
    Amazing hotel and staff. Perfect for honeymoon or family trips.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The hookah lounge can get pricey and are a bit sneaky with pricing. If they mix two flavours, you will be charged for two hookahs. This raised an issue when paying, as we were not informed of the additional costs. Best to let guests know of entire pricing before charging.

    Amazing facilities and amenities. Pools, sun, beach, rooms, restaurants, bars.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Not exist

    New Hotel, clean, good programs, excellent catering and bars. Really 5 stars. Strongly recommended.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    9.0
    What an amazing hotel with fantastic entertainment!
    • Leisure trip
    • Group
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 4 nights

    Lack of English speaking staff was a bit difficult but I’m in a foreign country so can’t say much. The beach isn’t the sandy type so not the best.

    Brand new hotel small but great. The entertainment was pheonominal. Food was very vast something for everyone and the staff were just great, really loved the trip.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The view from the room was overlooking nice construction site that was really exciting. Room service normally expected the morning actually was conviniently performed afternoon, yes, just when you are back from lunch. Coffe capsules were not replaced. Bathrobes size was so small that it made them useless. most annoing thing was no way to change large dollar euro bills. Neither at reception nor at bar. if you come to the hotel with large dollar or euro bills you stuck with them. good luck with giving tips or taking a cab around area. you are at mercy of taxi driver. on top of that Uber does not work there. Overall hotel is good but does not justify price tag on booking.

    Beach is good, despite small pebble. Sea is swimable. Barmen Phukant is a pool side star. and Bilan waiter knows how to make customer happy. Bar at the pear is very convinient. Location is perfect, food is excellent.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The location to the city centre

    Everything

    Stayed in June 2024

  • Reviewed: 25 May 2024

    10
    Great hotel!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 11 nights
    • Submitted via mobile

    I had a pleasant stay at the hotel overall, but I would suggest that the staff encourage guests to respect queues (at the bar) more. It would enhance the experience for everyone if proper queuing etiquette was promoted. Other than that, the hotel was great in terms of service and facilities.

    We absolutely loved our experience at this hotel! The food options were fantastic, the facilities were top-notch, the entertainment provided was enjoyable, and the staff were incredibly attentive and friendly. We want to specially give a shout out to Suphi and Ferhat, who took great care of us! Highly recommend this hotel for its excellent amenities and service!

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    The hotel is brand new looks exactly like in the pictures. There was a lot of food diversity and the drinks were amazing. They had good animation team for kids and lots of things to do day and night. The acrobatic show at night was also very good. I would definitely recommend.

    Stayed in May 2024

  • Reviewed: 5 April 2024

    9.0
    5 star experience
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 3 nights

    Communication could be a little better, maybe provide more detailed folder information about the facilities, attractions and food.

    Amazing food and facilities, friendly staff, great weather all the time. Highly recommend, a true 5 star experience.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nice place. Thanks to Serpil, she was helping too much.

    Stayed in March 2024

  • Reviewed: 18 January 2024

    9.0
    Overall - very positive, would recommend
    • Leisure trip
    • Solo traveller
    • Queen Room with Garden View
    • Stayed 6 nights

    I was promised a view to the garden, but apparently the garden does not exist, so my view was absolutely awful (empty piece of land that might turn into a garden in the future). Asked to change the room for the one with better view, but all the rooms that i was offered had same view to non-existing garden. No food options for diabetics

    The food is amazing. The variety of options is unbelievable! Plenty of deserts, including fresh fruits and Turkish Delights. Very helpful staff around the place - Lobby, restaurants, bars etc Shows every night.

    Stayed in October 2023

  • Reviewed: 30 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Positive overcome negative. Nothing important.

    Everithing, shows, cocktail, beach bar espetialy, food, designe

    Stayed in September 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!