Reviews of Sentido Kamelya Selin Luxury Resort & SPA 5 stars
Colakli, Antalya, 07620 Side, Turkey
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewEverything
The guy at the photographer services asked us 10 times “which country you from?” And after answering he left with no further comments. At first we laughed but then it became annoying and a little rude.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect
Nothing
Dear guest, Thank you very much for stayed with us and shared your nice feedback. We will be happy to welcome you again at Kamelya Collection Exclusive Hotels. Kind regards, İpek KARA CRM Responsible
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAmazing hotel complex with an impressive amenities, delicious and various food, exciting aqua park and most importantly, a sand beach with yellow sand. We tried seaview room and also beach house room. Both are perfect! I am truly curious what a more expensive hotel can offer extra?
Dear Guest, Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed our hotel complex, the variety of food, the aqua park, and the beach. It’s great to know that both the sea view room and the beach house room met your expectations! We truly appreciate your kind words and look forward to welcoming you again for another memorable stay. Kind regards, İpek KARA CRM Responsible
Dear Guest, Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed our hotel complex, the variety of food, the aqua park, and the beach. It’s great to know that both the sea view room and the beach hou… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewAll
Nothing
Dear guest, Thank you very much for stayed with us and shared your nice feedback. We will be happy to welcome you again at Kamelya Collection Exclusive Hotels. Kind regards, İpek KARA CRM Responsible
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewYou will not be disappointed if you stay here. Plenty for the family to do, lots of lovely areas to have a drink in.
Dear guest, Thank you very much for stayed with us and shared your nice feedback. We will be happy to welcome you again at Kamelya Collection Exclusive Hotels. Kind regards, İpek KARA CRM Responsible
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in June 2025
Verified reviewEvery thing was great
I like all the facilities
Dear Ziad, Thank you very much for stayed with us and shared your nice feedback. We will be happy to welcome you again at Kamelya Collection Exclusive Hotels. Kind regards, İpek KARA CRM Responsible
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewBest resort ever!!
Room must be renovated soon!
Dear Guest, Thank you very much for stayed with us and shared your nice comment. All your compliments and suggestions have been shared with the management. We will be happy to welcome you again at Kamelya Collection Exclusive Hotels. Kind regards, İpek KARA CRM Responsible
Dear Guest, Thank you very much for stayed with us and shared your nice comment. All your compliments and suggestions have been shared with the management. We will be happy to welcome you again at Kamelya Collection Exclusive Hotels. Kind r… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe food was good, the swimming pool quite big, the beach was ok and the staff very efficient.
The spring beds were not comfortable and the huge pillows quite a pain in the neck.
Dear Valentina, Thank you very much for stayed with us and shared your valuable feedback. We’re happy to hear that you had an overall enjoyable holiday. We’re sorry to learn that the comfort of the beds and pillows did not meet your expectations. Your comments have been noted and will be shared with the relevant departments for evaluation and improvement. We hope to have the pleasure of welcoming you again in the future and providing you with an even more comfortable stay. Kind regards, İpek KARA CRM Responsible
Dear Valentina, Thank you very much for stayed with us and shared your valuable feedback. We’re happy to hear that you had an overall enjoyable holiday. We’re sorry to learn that the comfort of the beds and pillows did not meet your expecta… Show more
Reviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewfacilities and food were excellent and a nice big resort with plenty going on all the time
when we got there there was a musty smell from the room for my daughter which she was upswept about as she was there with the baby .They had to clean the room -may have been smell of smoke ! When she was moved the next day the room smelt a lot better .It was a hassle having to move though .We had 4 rooms booked for our party and they were scattered about which was a hassle remembering what room numbers and having to go to different floors .The room my sister was in had the view of a roof which was awful and she was eventually moved the next day .They refused to move any of us the same day ! We still had a lovely holiday as the place was great despite the issues .We had to keep going to reception about our rooms and feel they often didn’t take it seriously .Laila from the customer service ce desk was helpful .
Dear Faiza, Thank you very much for sharing your experience. We're pleased to hear that you enjoyed the overall facilities. We sincerely apologize for the issues you encountered with the rooms and the challenges related to relocating within the hotel. Please know that our team always does its best to assist with room change requests; however, due to availability—especially during high season—some moves may not be possible immediately. We're glad that alternative rooms were eventually arranged and that the new accommodations were more comfortable. We truly value your feedback and have noted your concerns to improve future guest experiences. It’s also nice to know that our team was able to support you during your stay. We would be happy to welcome you again and ensure a more seamless and satisfying experience in the future. Kind Regards, İpek KARA CRM Responsible
Dear Faiza, Thank you very much for sharing your experience. We're pleased to hear that you enjoyed the overall facilities. We sincerely apologize for the issues you encountered with the rooms and the challenges related to relocating wi… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewEverything was great!
Dear Aleksandar, Thank you very much for stayed with us and shared your nice feedback. We will be happy to welcome you again at Kamelya Collection Exclusive Hotels. Kind regards, İpek KARA CRM Responsible
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewEverything is great. The beach is clean and sandy .and wide.The sea is clean with worm weather and two levels for swemers . The first part of the sea is shallow, which is good for small children and non-swimmers, and the second is for swimmers. The area in front of the hotel has some shade, which is good for those who don't like sunbathing. The food is delicious. entertainment and animation is varied.
We booked a room for three adults and we got an extra bed. When we filed a complaint, we got a slightly better mattress that creaked all the time and was too short for the person sleeping on it. My husband didn't like the choice of meat, lots of chicken and little lamb, fish and doner.
Dear Dragana, Thank you very much for your positive comments about the beach, sea, food, and entertainment. We’re glad you enjoyed these aspects of your stay. We apologize for the inconvenience regarding the extra bed and mattress. Your feedback about the mattress comfort and food variety has been noted and shared with the relevant departments to improve. We appreciate your valuable input and hope to welcome you again for an even better experience. Kind regards, İpek KARA CRM Responsible
Dear Dragana, Thank you very much for your positive comments about the beach, sea, food, and entertainment. We’re glad you enjoyed these aspects of your stay. We apologize for the inconvenience regarding the extra bed and mattress. Your fee… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewService is amazing, staff is very good, variety at the main restaurant is great Nuray Iren was a very good manager at restaurant and snack restaurant with her amazing team
More clarity is about which facility exist in the hotel and product knowledge of reception team
Dear Halit, Thank you very much for stayed with us and shared your nice feedback. It is nice to read that you are pleased with our staff. We also appreciate your feedback regarding clearer information about our facilities and product knowledge at reception. We will share this with the relevant teams to enhance our guest experience. We look forward to welcoming you again soon. Kind regards, İpek KARA CRM
Dear Halit, Thank you very much for stayed with us and shared your nice feedback. It is nice to read that you are pleased with our staff. We also appreciate your feedback regarding clearer information about our facilities and product knowle… Show more