The place is beautiful. The decorations in the lobby, rooms, and spa are lovely. And the staff is great!

Stayed in August 2025

Breakfast was good but difficult to understand what the options were.

One of nicest places I’ve ever stayed. Hotel looks amazing, room including bathroom were fantastic.

Stayed in August 2025

It’s not necessarily a dislike, but there’s room for improvement. Their breakfast concept generated too much waste.. It would have been better if we could choose what we wanted to eat. It was brought to the table and we found it difficult to turns some of the items away as the staff didn’t seem to understand much English. The curtains let the light through in the morning.

Everything! 😍 Amazing hotel, beautiful room, super clean, the bed was so comfortable, the amenities were excellent. They upgraded us to a junior suite which was incredible, and made our stay even more special.

Stayed in August 2025

the swimming pool

Stayed in August 2025

Excelent

Stayed in August 2025

The aircon has issues. Also no aircon in lounge area, so room gets very warm.

The location, the style + decor and our junior suite

Stayed in August 2025

The breakfast spread could cater a bit more for people who do not eat beef (chicken/lamb should feature on the breakfast menu). Some of the staff need to learn better english and customer service skills (breakfast area). Cleaning staff need to clean better.

The hotel is beautiful with many themed details tastefully exhibited throughout the premises. Management is sincere about complaints logged and make every effort to resolve a negative situation.

Stayed in July 2025

Nothing at all

Unique - classy - uber special

Stayed in August 2025

Nothing

Everything! Lovely staff beautiful hotel . Way too fancy and fabulous. Thanks for updating room and food and location is all fabulous 👌

Stayed in August 2025

Great location amazing hotel facilities organise clean, different and quirky

Stayed in July 2025

A fantastic hotel with great staff and a really nice environment. Very clean and the style of the hotel is great. Rooms look great, the pool looks great, the breakfast is plentiful. It is 9 minutes walk from the main area of the town, which isn't too much of a problem but something to be aware of.

Stayed in July 2025

The restaurant needs a bigger menu

I loved my accommodation and the facilities so much The hotel gave great service

Stayed in July 2025

everything was clean and the stuff were very helpful

Stayed in May 2025

Language was a bit of a problem as staff don't know much English, the universal language.

The location is good for viewing balloons flying and fairy chimneys The room was tastefully decorated and comfortable.

Stayed in July 2025

That some of the staff just refused to communicate with you if they didn’t know English, they would just ignore you

It was just beautiful, the view was amazing, it was so peaceful, it was close to all shops, the staff was friendly

Stayed in June 2025

Absolutely stunning hotel, very friendly and helpful staff. Hotel is new and modern, rooms are way more spacious than looks in the pictures. Best breakfast i ever had!

Stayed in July 2025

One of the best hotels I’ve ever been to.

Stayed in June 2025

Nothing

Everything was amazing.

Stayed in July 2025

The exquisite hotel with opulent baroque design and decor, encapsulates the feeling of staying in a luxurious mansion. The friendly and helpful staffs really made our stay very enjoyable. Best of all, the hot air balloons fly towards the hotel every morning. Truly magical.

Stayed in July 2025

Everything was great

Ver clean and good service

Stayed in June 2025

The room was incredible with a balcony , the restaurant terrace, quiet location with easy access.

Stayed in June 2025

Nothing…this is a spectacular hotel. Seven stars!!

Absolutely everything! This boutique hotel is stunning! The attention to detail, the service, decor, spa facilities and dining are all exceptional!! Super comfortable beds and luxurious linens. The hotel opened one year ago—modern facilities in a beautiful setting. A short walk to the main square in Goreme. The staff is very accommodating and incredibly helpful. Our suite had its own private balcony, including a fairy chimney, which made for excellent viewing of the balloons in the early morning. We loved our stay and would highly recommend to anyone!

Stayed in June 2025

Everything was perfect.

After spending 10 days in Cappadocia amongst different styles of accommodation. This is the place. The location, the spa, the people. This place is lights out. Amazing. We enjoyed 5 nights and would return in a heartbeat. Easily accessible to the town site. Free parking with valet service. Delicious breakfast, lunch and dinner. Ascetically pleasing and overly welcoming staff. Hot air balloons flying over head in the morning. Beautiful spa we enjoyed at the end of every night after long days exploring. Steam room, sauna, pool, repeat. This will be the only hotel I whole heartily recommend to anyone and everyone. Huge thank you to all the staff. We will be back.

Stayed in May 2025

i liked everything

amazing proprty with one of the best breakfast/ food. very clean hotel. very professional and polite staff. beautiful ambience.

Stayed in April 2025