The staff generally ok but not as helpful or as friendly as Mustava who helped with organising the Butterfly Balloon ride and was happy to chat about the area etc

Located in the heart of Goreme & authentic stone cave hotel

Stayed in September 2025

The private terrace is not private, and the private breakfast is not private. It’s semi-private, sharing it with other guests. The rooms are not well sound-proofed, noise can be heard from the rooftop bar and the neighbours at night. Only filter coffee for breakfast, no cappuccino or flat white or similar options exist, not even for the private breakfast for which we paid 50 EUR per person.

Perfect location, clean rooms, expansive terraces with great Instagram-ble views of the hot air balloons, great customer service and good universal breakfast.

Stayed in August 2025

Fantastic location really clean and everyone is so friendly. Hotel is beautiful with areas to sit and relax and fantastic views of the balloons in the mornings

Stayed in August 2025

No smart tv.

Beautiful view over Goreme, rooftop especially beautiful to watch the balloons at sunrise. Quality linen. Good air-con, kettle and fridge in room.

Stayed in July 2025

It may not be suitable for elderly guests, as getting to the breakfast area requires walking uphill.

I really enjoyed the view from the rooftop — it was incredible to see the hot air balloons so clearly. The hotel’s design is amazing, combining traditional Turkish heritage house elements with comfort.

Stayed in August 2025

The only blip was the land cruiser excursion that was arranged for us - it seemed unplanned and the driver wasn't really interested. A few hairy moments that felt dangerous.

We loved our experience staying at Henna Hotel, from the welcome tto the gorgeous room, the breakfast and the gorgeous view. Sad that the Balloons didn't fly when we stayed but still so much to do and see. We would definitely stay again.

Stayed in July 2025

Our sink faucet was a bit loose and the service from the restaurant can be improved. Staff (of the restaurant) was borderline rude.

What did I NOT like?! Everything down to the details of the art that was chosen to decorate the space was impeccable. Extremely clean. Awesome courtyard. Amenities and decorations are sourced or commissioned locally. History lovers would love it. Full-marble bathroom. the photos posted don’t do its justice. I wish we could stay for longer! Breakfast was great. It says on Google a 3-star hotel but really it’s five stars. Can’t recommend enough.

Stayed in August 2025

Cave (delux) rooms don’t have air conditioning. We had booked the delux rooms & were lucky to get a free upgrade to the suites with aircon. One friend chose to downgrade to the standard room for aircon.

Location is perfect.

Stayed in August 2025

When taking photo with the hot air balloon on the rooftop , expect they will display breakfast for decoration, but they didn’t, a little bit disappointed.

Good location, rooftop beautiful view

Stayed in July 2025

All good

Highly recommended hotel with cozy, clean and strategic location just a walking distance to the wondeful tourist spot (i.e Blue Mosque, Hagia Sofea, Grand Bazaar and Eminonu Ferry Terminal). Besides the that, the hospitality is amazing from handsome General Manager (Mr. Ali) and the beautiful Manager Miss Samma. Thanks from Kuala Lumpur, Malaysia.

Stayed in June 2025

This hotel has a fantastic location and is a wonderful place to watch the hot air balloons in the morning. The private rooftop, which requires a reservation, offers an unobstructed view of the balloons. All the staff members are incredibly friendly and helpful. I’ve already recommended this hotel to several friends who are planning to visit Cappadocia. It was an excellent experience and one of the highlights of our trip.

Stayed in July 2025

It was a steep walk to the room, but that’s kind of expected as Goreme is a hilly location, so you’ll have to get used to it. Would be nice if the breakfast had a larger selection.

Perfectly located in Goreme, very convenient to all the amenities. The room was great and ideal with a big bed and AC. The hotel staff a very friendly, and make sure you book your balloon ride very early and from the reception, as I saved £100. Also, book the RED and GREEN tours at the hotel, I found it was cheaper too 😊 the rooftop area is brilliant for breakfast and dinner 🥰

Stayed in May 2025

A wonderful hotel in the center of Goreme. A great view of the whole city from the upper terrace. Enchanting mountain views from the windows and chirping birds. Dining rooms of amazing beauty. Comfortable bed and pillows. All staff are helpful, smiling, polite. Big thanks to the guy at reception who helped with the bags / luggage. Live music often in the evening in the restaurant. We flew with a balloon from the recommended company (Butterfly balloons) and the experience exceeded expectations.

Stayed in July 2025

Wonderful location.

Stayed in July 2025

The breakfast needs a little work.

The room was very spacious and had all the amenities. However, our room was in the pathway to other rooms and the restaurant, so you could hear everyone passing by.

Stayed in June 2025

None

Location, staff

Stayed in June 2025

The property is so close to centre, very helpful and supportive staff. Amazing views from rooftop. 10/10 recommend

Stayed in June 2025

Location and the staff were exceptionally particularly Mustafa(in photo) who was so helpful after a few minor issues

Stayed in June 2025

Bad wifi in rooms

Loved the place, breakfast very tasty, beautiful terraces and really nice and helpful staff, i recommend it

Stayed in May 2025

The cave room we stayed in was slightly moldy.. but that’s to be expected with a cave over all was a great stay and would stay again

Great location

Stayed in May 2025

I love the suite room. Look real charm living in the cave once in your lifetime!

Stayed in April 2025

Helpful staff always ready to assist

Stayed in May 2025

Nice location, the room is large and clean. Staffs are super nice. Latte is always sleepy but super cute. 🤭

Stayed in May 2025

Location is good Room is clean Staff is friendly Service is good Breakfast variety choices

Stayed in May 2025