Reviews of Moonstone in Cappadocia

The property is very clean with wonderful and helpful staff members. Matt and his colleagues are very nice and polite in giving advice and directions. The property is within walking distance to Uçhisar castle and pigeon valley. As we like walking, we enjoyed its walking proximity and quietness.

None

Wow i was amazed by the service of the staff at Moonstone. It was one of my best hotel stays ever! They were extremely helpful and always at your service when we had any questions. We only there for 2 nights but we had an amazing time and i cant wait to come back and stay at the same hotel. I also needed booking tours for my guests and Erdem was very helpful in making enquiries and helping me book. I cannot stress enough how pleasant and relaxing our stay was because of our lovely hosts, i would 1000% recommend for anyone going to cappadocia. Thank you again to Erdem and the team for being helpful and always offering us refreshments at all times :)

Staff were attentive and friendly, especially Mr Mahdi, who was very kind and helpful. Our room was spacious with nice decoration and vibes. The walk-in shower room was excellent, and the quality of shampoo was good.

There is no safety box. The bathroom does not have towel racks. There are no cups for guests toothbrush and toothbastes. There were no exhaust fans as well,

Clean, staff are very helpful and polite

Internet sometimes is unstable

My partner and I loved everything about this hotel, the reception area was very welcoming, had a great atmosphere and was decorated beautifully. Our room was spacious, beautiful and clean. The balcony was a nice touch, the bed was VERY comfortable and there was parking available on site. ALL staff on site (reception and breakfast) were extremely helpful, very friendly and respectful. Breakfast was usually at 8.30am however they offered to cook breakfast for us at 7.30am so we could eat beforehand as we had to check out early. We would definitely stay here again without any hesitation. Thank you so much to the team at Moonstone for making this such an amazing stay!

Nothing - we loved everything.

The room I got was very spacious. All the amenities in the room worked well. I think the best thing is the hotel staff especially the concierge who would constantly check up on everything I needed. Since the hotel is based in Uchisar, it’s a bit further away from the main area but the location is safe and quiet. There’s a couple of groceries that’s a 10-minute walk away.

It was unfortunate that the internet was very slow and spotty during my entire stay. The concierge explained that it was a provider issue and all the hotels in the area were affected.

The staff was amazing. Thank you guys for our perfect stay!

The stuff at the reception very friendly and they are doing their best! The room was clean with bright light

Location-nothing to do with the photos No internet, no signal at the room or at the breakfast area, only at the reception Breakfast-please do something about it…

Would highly recommend this hotel, stayed there for 3 days in April, the team at the reception was very helpful and friendly. The rooms were spacious, clean and very comfortable. It is located close to uschisar so was quieter then the busy goreme. The staff happily accomodated our request of making the stay special since we were here for our honeymoon and upgraded us to the presidential suite. The breakfast was always served fresh everyday and the terrace had views of the Uchisar castle. Overall, the location of this hotel is close to goreme city centre/markets and other attractions such as Sunset view cafe, underground city and open air museum and the generous hospitality of the staff makes it a perfect stay.

Staying here was the highlight of our trip to Turkey. We came in winter and the heavy snow made it basically impossible to do anything in town, but the comfortable rooms, nice breakfast, reliable wifi and extremely friendly and helpful staff made our time here enjoyable. There's even a service that delivers food direct to your door, which was a life safer as we basically couldn't leave for a couple of days due to the snow. A+ highly recommend.

Everything was great!

The staff at Moonstone in Cappadocia were so friendly and helpful. They arranged a lovely fruit platter for my Mum's birthday. One of the receptionists drove us in his own car to the town area and also helped to arrange our laundry service. The breakfast spread was good and is set up on the rooftop area with lovely views. The room was comfortable and nicely furnished with a nice balcony. The minibar provided good snacks, beds were comfortable and the bathroom was large. The location is outside the main township area however this is what we were looking for, to be away from the hustle and bustle of other tourists.

As the hotel is away from the main township area, it would be a great addition if the hotel provided lunch and dinner options at an extra cost. There were dogs barking loudly nearby early in the morning which woke me from sleep. We stayed on the first floor and you could hear loud thumping footsteps upstairs above us in the evenings.

Our stay at Moonstone in Cappadocia was incredible. The staff was very friendly, helpful, and generous, beyond our expectations. They gave us tips, helped us book transportation and tours, and went the extra mile to ensure our needs were met. Though the room appeared to be newly furnished, the stone walls make it feel very authentic. The breakfast was amazing, served in a lovely restaurant with a nice view of the landscape surrounding the hotel. The location is also good, close to a bus stop and within walking distance from the city center, where Uchisar castle is. We arrived quite late but staff was ready to help us even then, and also early in the morning when we left for a tour. Fantastic experience all around, recommended!

Nothing!

Excellent service from all the staff.. We arrived on the overnight bus so we were very early. We were allowed up to the roof terrace and made a mug of coffee. We were allowed to join for breakfast and then given morning coffee and cake. Room was very spacious and comfortable. The shower was powerful and there was plenty of hot water. The breakfast was amongst the best we have eaten in terms of quality, quantity, and range of options. On the second morning, We saw balloons landing in the field next to the hotel. As this is wind dependent, I can't guarantee it for all guests. Tours and excursions pick up at the hotel. Goreme a 250 TL taxi ride. Uchisar castle a 15-minute walk away. No meals other than breakfast but a range of cafes and restaurants within walking distance.

Absolutely nothing negative to say.

Staff Chef

None

While you arrive to moonstone in cappadocia you already getting excited by the beauty of the building (especially in the evening) and getting afterwards a warm welcome from the hotel staff maybe even with a small welcome treat from the kitchen :) Our room was really spacious with a beautiful terrace to hang out in the morning or evening, beautiful furnished and equipped with all essentials you need during your stay. All the hotel staff from reception to kitchen is super attentive and always happy to help you out with any questions or needs. At breakfast you can choose from a huge variation of cheeses, sweets, vegetables, different kind of olives, müsli, a variation of turkish spreads (changed during the week) and some warm stuff like sucuk or omelet (also changed during the week). We were every morning excited to see whats new and get some favourites from the day before.

Probably we gained some weight cause of the amazing breakfast ;) Apart of this: didnt matter to us but nice to know for some people. The place is a tiny bit out of town. To get to the heart of uchisar u need an easy 15 minute walk (also save at night) or couple minute drive. For us it didnt bother as we like to have a small walk after dinner to settle the food or just took the bus from down the road to derinkuyu/göröme which is just a minute away.

Everything! This place is a hidden gem. The hotel is beautiful and extremely comfortable. The rooms are amazing with beautiful views. The breakfast changes daily and the chef will accomodate requests. The food needs to be seen to be believed!!!! This is family run and the people who work there are extremely helpful and kind. They booked us a hot air balloon flight, helped us with taxis and also gave advice on what to do in the area. They were genuinely interested in how our day was and that we were having the best time possible. They could not do enough for us.

Nil

A beautiful room with an amazing balcony, cozy renovation and wonderful staff. Separately, I want to mention a great breakfast of delicious and fresh products.

Incredible staff and highest quality furnishings and food! Loved the staff and the hospitality and service! Sinan was so good to us during our stay and made us feel right at home 👏🏽

Took a little long to get there

The hotel's location is perfect as it is close to the city centre and other public amenities, also offering stunning views of the unique rock formations and fairy chimneys that Cappadocia is famous for. The room was very clean, spacious, and equipped with all the modern amenities we could ask for. The hotel's staff were incredibly helpful in arranging activities for us, from hot air balloon rides to guided tours of the ancient sites and valleys.