Nothing to criticize

Most I like is the opportunities for kids to have fun

Stayed in August 2025

Huge choice of food for the meals. Everything was well organized and the staff was exceptionally helpful.

Stayed in August 2025

Checkin and check out can be more flexible according to the high rate that guest pay

Everything was great ..

Stayed in August 2025

Everything was perfect. Very delicious food amazing viriaty every day. All facilities were great. Relaxing pool for adults is very nice and quite who likes to relax. The bar by the beach is great with very good vibe. Show every night was very entertaining. The room was cleaned every day, mini bar refilled. We loved our holiday it was amazing. Thank you and keep up great job!

Stayed in August 2025

I had one disappointing experience with the reception. I requested help to collect my luggage after checkout, but even after 20 minutes no one came. When I followed up, the reception manager (Dyalda) told her employee to tell me, “either you wait, or you go pick up your luggage yourself.” That response unfortunately left a negative impression and affected the otherwise excellent guest relationship service. This negative incident was only from one person and does not reflect the efforts of the whole team in Megasaray.

Overall, I had a very good stay at this hotel. The kids’ shows and activities were excellent, and the number and size of the swimming pools were really impressive. Breakfast and lunch were great, but I feel dinner could use some improvement. I did face an issue with the air conditioning for the first two days, but the hotel team followed up well and managed to fix it. Customer service in general was amazing, with very good follow-up throughout my stay. i would come back again to Megasaray.

Stayed in August 2025

On the negative side, there are a few things that could be improved: 1. The hotel is starting to show the wear of time. The reception area compared to the room blocks represents quite a big discrepancy. The entrance hallway to the room, as well as the room itself, are not in their best condition – the walls are rather scratched, cracked, and stained. 2. At the private pool of the room, I assume that each segment of 5–6 rooms has its own space, where in principle each guest enjoys the water in front of their room. However, it felt a bit uncomfortable when people from another segment came into our area, passing under the little bridge and saying they moved because there was no sun on their side. It is a bit inappropriate, as it forces us to close the curtains for privacy when people are standing and looking directly towards our room. Balancing the positives and negatives, we felt good overall and really enjoyed our stay. The services provided and their quality help to compensate for the hotel’s condition and signs of aging, which is truly appreciated.

* The animation team – they are amazing people, and the games are very interesting and diverse. * The cleaning team in the room. * One member of the pool cleaning team, who was very attentive with us. He is a mute gentleman, I think his name is Mehmet or something similar. I understood that he has been working here for many years. * The water temperature and the cleanliness of the pool. * The 9:00 PM shows, which were very much appreciated by both our child and us. * The variety of drinks at the bar. The bartender Halil is extremely good! * The private pool of the room – a big plus for our relaxation. * The variety of food and the taste. All the dishes had real flavor, which is an important detail. * Probably many other small things also made a difference and contributed to our positive experience. * The presence of a personal assistant is definitely a major plus. And for those coming here to Megasaray, I want to share a funny line that stuck in my mind: “bay bay, ciau ciau, miau miau – shagy shagy” 😄

Stayed in August 2025

Room Air Conditioning.

Location, Food and Staff

Stayed in August 2025

Nothing, only leaving this property makes me feel sad.

Absolutely the best hotel experience in Antalya! ✨ I have stayed in many hotels, from high-end luxury to mid-range, but Mega Saray is truly in a class of its own. This is my second visit, and once again I was amazed by how outstanding everything is. • Cleanliness: Spotless in every corner – rooms, pools, restaurants, and all facilities are perfectly maintained. • Food & Drinks: Fresh, delicious, and varied. Every meal feels special, with plenty of options and excellent quality. • Service: This is where the hotel really shines. The entire staff make you feel like a valued and truly welcome guest. Their hospitality goes far beyond expectations. • Facilities: Beautiful pools, beach access, lush gardens, and plenty of activities for all ages. What impressed me the most is how they treated me after check-out. They gave me access to the guest lounge for 8 hours, completely free of charge – something I have never experienced even in the most luxurious hotels in Antalya. That level of care and generosity is exceptional. Mega Saray is not just a hotel, it’s an experience. Every time I come, I leave with more reasons to return. Highly recommended to anyone visiting Antalya – simply outstanding! 🌴💎

Stayed in August 2025

It is familial, clean, there was activity all the day

Stayed in August 2025

It is exactly what would you expect from a proper five star resort. The stuff was super amazing and very helpful.

Stayed in August 2025

Its expensive

Everything

Stayed in August 2025

The lobby is quite small. The main pool is unattractive

amazing hotel. A very enjoyable stay, incredibly suitable for families. The slides are very nice. Keds Club is new and passes the time to the little ones. A beautiful beach with lots of activities. The food is most amazing, food for 24 hours a day and everything is delicious

Stayed in August 2025

-The food, though varieties but quality and taste is not the best. To be fair, there are few good quality and tasty dishes, but these were always supervised by chefs who are serving it to make sure you will get one portion, and these dishes are not available daily, when finished not refilled. -The cats invading the main restaurant between the legs of guests regularly, the staff tried to kick them out, but they keep return. Imagine when my wife has phobia from cats. They tried to find solution for us but it was not an ideal one. -The pools are slightly small and crowded for swimmers, the Adult/Relax pool was good alternative for swimmers. -The reception and the main lobby area need to be renovated and modernized, the first impression influence, as the existing one looks old style and ugly compared to the other hotel areas.

-The Staff, they were very friendly and helpful, trying the best to make you happy, from management to junior staff -The landscaping, the mix between the greenery and old shape but renovated building looks very nice, i cant describe it, it should be seen. -The parties and shows, although it is not luxurious like other hotels, but engaging. -The hotel was clean in everything, especially bathrooms, even the public ones. -Sunbeds are always available at anytime, maybe not at strategic locations, but you will find a spot

Stayed in August 2025

- minifridge didn’t cool enough even though it was on max - water in the pools was too warm (32 degrees C) when outside temperature was 33, couldn’t cool off, felt like being in a bowl of soup - evening entertainment was a bit loud but not unbearable with the balcony door shut

- good services, very nice and helpful staff, we had a malfunction with the AC on the first day, they fixed next morning, no problems afterwards - large resort with plenty to do, great for children - good food, but with little variation (only a few dishes got switched during our 7 night stay - room was large enough for a family of 3 with plenty of storage

Stayed in August 2025

Honestly, the Spa was too much expensive that’s all

Everything was amazing properties beach, swimming, pool pools restauranta the staff Gests relations

Stayed in August 2025

There is no currency exchange service at the hotel, which I found quite surprising and inconvenient, especially for international guests. It would be much more practical if the hotel offered this basic service on-site. Everything about my stay was great, except for one issue. The staff member responsible for selling photos and videos at the water park was impolite and spoke in a rude manner. This behavior didn’t match the otherwise excellent service provided by the rest of the hotel staff.

I liked everything.

Stayed in August 2025

The rooms are small. Shower head in a couple rooms were faulty. Shower glass door wasn't sealed properly and water would pour all over the bathroom everytime we took a shower. Minibar inside the room is literally for decoration, it doesn't cool. Air-conditioning for a couple of rooms in our group was not working properly.

Facilities are good. Plenty to choose from.

Stayed in August 2025

The facilities are a bit old, feels like require some maintenance

BBQ restaurant was great!

Stayed in July 2025

Check-in staff are somehow solid (man), but girls are welcoming. No creativity in the food in the pool snacks area. Same food every day , as an example, there was a huge resistance from the chef to add fries inside the shawerma sandwish , as if it is a rocket science. Food has no taste. the concept of food seasoning is not introduced in 90% of the resort food - especially meat/chicken dishes. Time to serve in the pool snacks area is high , one person to prepare meals for 10s of people. I was charged for my child (+3) at checkin , while booking.com clearly stated that (your child stay is free) , and I will contact the customer service team in booking.com to clarify. Main pool water was boiling (literally) - I don't know if they can do anything about it. Kids pool shut down 3 times per day ! I really don't know why to stop the waterfalls while kids are playing , it doesn't make sense at all ! Towels cards concept also doesn't make sense , why I should have towels card to request towels and why I should collect dirty towels and return back to the towels kiosk !!! And why bother myself of recollecting towels card and handle it during checkout ! , the whole concept is a mess !

The room was spacious for Family 2+2. The food was good and has a lot of variety. However, for 1 week's stay, it will become boring somehow. Introduction from the staff at the customer relation and the tour until reaching our room. I liked the whatsapp service for raising any requests. Night events are good and entertaining. Nice gesture from the hotel for giving my twin kids a birthday gift , as it happened during our stay.

Stayed in August 2025

N/a

Our stay was amazing! The food was great a lot of choice, a lot of activities for the children and the staff was amazing. I would highly recommend the restaurants especially the Grill thanks to Guven, Sahan and Villain for their professionalism and warm welcome.

Stayed in July 2025

Everything was good but the rooms are a bit old. I was located in a room that the AC was not working properly and they tried to fix but it wasn’t working. Had to ask to change my room. The AC at room 1122 needs to be fixed properly

Stayed in July 2025

There was not so high clean rooms

Its was normal size

Stayed in July 2025

Nothing

Fantastic destination for family, everything in one place with very friendly staff and hotel customer experience team. Special thanks to the lovely Hilal in restaurant and Derin in reception for all the effort.

Stayed in July 2025

Rooms and corridors are very old and need renovations, but very clean to be honest

Amazing as a family destination, the staff are friendly and helpful, and night shows are amazing. Many activities and shows for kids. The food was good, good variety at the buffet.

Stayed in July 2025