I wished there was real shampoo instead of water mixed with soap

Staff very nice and the place made me feel like i was a local. The balcony in the room was the best part. In the night you can see all the city lights over the mountains and early in the morning you can see the balloons. There is a swimming pool as well which they fill if you request it. Breakfast is cooked at the moment for an extra 7 euro, they have a Terrance for that with a slight view of the pools and a good view of the mountains.

Stayed in August 2025

nothing

Nice restaurant and breakfast with a view on Pamukkale, and free tea on the terrace Friendly staff The swimming pool The proximity to the site entry : 3mn walk

Stayed in August 2025

Very close to attractions. Staff were frequently and helpful. Food was great.

Stayed in August 2025

We weren’t able to pay with card. ATM is pretty close though.

Very good value for money. The staff were very friendly, and the hotel and rooms were very clean, just like in the photos. Location was amazing

Stayed in August 2025

We got 2 rooms, triple and double both of them clean with comfortable beds . The triple room was nice and renovated while the double brought us back in 1980. Additionally we had lunch and I can say that the food was average and way more expensive than in the rest of the restaurants in Pamukkale

The location is great, clean rooms and free parking right in front of the hotel. We got a decent breakfast for 300 TL per person

Stayed in July 2025

Kervansaray is clean, convenient, and well maintained. The covered roof terrace is a good place to rest after a day visiting Hierapolis and the pool is refreshing. The price and photos attracted me to book but it exceeded my expectations. Air conditioning in the room is very good. I highly recommend it.

Stayed in July 2025

The room is a bit small but clean. May be the host can provide an electric kettle with mugs n teabags. Hard to get drinks at night.

Stayed in June 2025

Room was clean, cozy and nice but a bit small. There is no water , you will have to buy water.

The location was very good. It is a nice town, one must spend a night. Lovely sweet hotel.

Stayed in June 2025

Nice small hotel run by a family. Easy walking distance to restaurants and the travetines. Awesome pool! We had a wonderful lunch and breakfast made by the family. Highly recommend

Stayed in July 2025

Room and bathroom very small

Owners were very very friendly and even took us to Pammukale pools. They also make us dinner at 10 in the evening

Stayed in July 2025

The terrace view is incredible! Location is perfect and the swimming pool was a sweet surprise to us as it is very very hot there!

Stayed in June 2025

- Breakfast option can be added at time of reservation as well

The staff were excellent, especially the mother and son who manage the property with great care. They were always available to offer support with anything we needed. The rooftop area is peaceful and spacious, with complimentary tea available at any time. The pricing was very reasonable considering the amenities offered—particularly the swimming pool, which is accessible at all hours. A truly relaxing and well-managed place!

Stayed in June 2025

It was great, only problem the AC that we could not fix to not heat us directly in the face.

Very clean , very friendly people! Lovely

Stayed in June 2025

The food was amazing.

Stayed in May 2025

Low water pressure at shower, but working ...

Location and food at restaurant.

Stayed in May 2025

Everything

Stayed in May 2025

Best location

Stayed in April 2025

The location is excellent. The breakfast was good. Its a family run business. So The mother son were very hospitable

Stayed in May 2025

Like most of the places, they accept only Cash but it was also mentioned while booking and hence I would not rate it as negative. There are many ATMs nearby and I could withdraw cash and pay. The bathroom was too old and needs renovation. Since we stayed only for 1 night, it was manageable.

we were family of 4 and the room had 4 beds. The location is very close to Traventine and hence can be reached via foot. It is also located close to many resturants and markets. The staff (Hasan) was very friendly and helped to book taxi for airport. Its centrally located in Pamukkale. It also has restaurant although we could not try out there. There was a bakery nearby where you get freshly prepared bread. It is also close to Indian restuarant 7spices which we tried and liked it. If you try hot air ballon then then you need not drive very far as its very close to the destination and you can also see many ballons flying.

Stayed in May 2025

Great location for visiting Pamukkale and balloon flights. Pamukkale is within a short 5 minute walk

Stayed in May 2025

Would be good if breakfast started at 7.30 instead of 8 AM -but we forgot to ask, maybe it is possible. Breakfast was good but price was slightly high compared to the cost of the accommodation.

No frills hotel at great price near the Pamukkale/Hierapolis sights, 5 minute walk to the city entrance at the bottom of the white hill. Bar/Breakfast/Restaurant at the top, from where you could also see the hot air balloons fly. Staff was friendly. Cash only (lira/euro/dollar). Facilities are dated but clean.

Stayed in April 2025

Nothing, the place exceeded our expectations.

The pension is a family owned one, very economic so we had low expectations before arriving. However we've been very happily surprised on the very good value for money we got. The welcoming was very nice by the son of the family who runs the pension now. The rooms were not beautiful but large and clean and the pension has a nice rooftop where they serve free coffee and tea as well as paid-dinner/breakfast with a nice view on the Pamukkale travestine. So definitely a nice place if your looking for a budget place to stay that has clean rooms and facilities and warm people to welcome you :-)

Stayed in April 2025

Excellent location. Very close to the Travertines

Stayed in May 2025

There was no kettle in the room. However that turned out not to be a problem,as tea and hot water was available all day on the terrace - and tea drank with a view of Pamukkale is better than in the room 🙂 The breakfast price upon arrival was different then advertised when booking (7 EUR rather then 4). We ordered dishes from the menu instead which were tasty and seemed better value then the set breakfast, so again not something that impacted our experience, but may be useful for others to know.

The location is perfect - close to bus stop, restaurants and a short walk from Pamukkale site entrance, and a pretty view from the terrace. We have spent many nice moments there fuelled by the bottomless tea available for guests 🙂. The rooms are small and simple, and furniture has seen better days, but everything is clean and in good working order. The family who run the hotel were very kind and friendly. We had a very pleasant stay, and for the 30 EUR per night that we paid it was a bargain.

Stayed in April 2025