Too noisy, always in the morning after 7 am doors from Staff bang bang.

Clean, position

Stayed in March 2025

Indoor pool very cold Food options not great or snack options Alcohol options very poor for a 5* But overall ok stay.

Stayed in February 2025

Poor swimming facilities

F&B

Stayed in January 2024

Wi-FI only in the lobby

Big and spacious room with a balcony and nice sea view! Compact territory - very convenient for the holidays with babies! Great beach and pool! Good entertainment in the evenings!

Stayed in September 2023

The beach consists of pebbles, making it difficult to walk into to sea. And sea gets deep rapidly as you walk in 3-4 steps, preventing you from enjoying shallow water. You could rarely see some waiters being a bit too friendly (like over the border) which might make you have to step back and keep the distance, but not so serious issue. There is no accessible internet in the rooms which I was negatively surprised. It is way too difficult to find a sunbed in the entire facility. You should like wake up as sun rises before breakfast to share yourself one.

Our vacation was all inclusive. So we had limitless food all day long and all kinds of drinks including cocktails, vodka, whiskey. Food quality and diversity at the Resort is good (better than the Club foods). There are art, acrobatics or cultural dance shows every single night as well as contests including hotel guests. Animation team organizes activities like pool games, archery, riflery, pétanque and etc in beautiful nature. You can dance every night at the outdoor disco near the beach. I'd like to express my gratitude to the people in animation team for being friendly and professional: Hasan, Adilia, Burak, Mehmet, Fuat, Samet and also to the DJ. We also really liked the Italian restaurant with live music and classy atmosphere. My observation in August 2023 was that around 90% of the guests were Russian (this is not a good or bad comment). Finally; special thanks to ladies preparing gözleme near snack bar.

Stayed in August 2023

The food is no taste absolutely no taste every day shame for the nice hotel and nice staff is no good food 🙁

Very nice hotel clean very nice staff and kind all staff big swimming pool nice sea side

Stayed in August 2023

Room cleaning Staff attitude

Evening shows Food and drinks Mami massage in Spa

Stayed in August 2023

The territory was under construction in prep for the season

Very nice piece of beach next to a pine forested undeveloped peninsula

Stayed in April 2023

ROOM: - strange shower, there is no door so the water is out of the shower and water ist everywhere on the floor, so we should have cleaned water with a towel… !!! DINNING ROOM: - smell of cats inside the dinning room, I like cats, they are nice and all the guests are happy to see them and communicate with them but not when the seats and corners are seemed to be soaked with cats' urine. (in the terrace everything is ok, no smell) - fresh juice - additional charge !!! Wi-Fi in the room: - WI-FI COSTS ADDITIONALLY per EACH DAY of stay!!! 8€ - 3 days - NEVER seen such a situation before, not user-friendly - there is free Wi-Fi only in the lobby on the 3rd floor - better to buy a SIM card with enough Internet and don’t waste money at the hotel, moreover you will have internet when you are out of the hotel !!! SWIMMING POOL (for those who are interested): - outdoor pool is closed due to the winter season, it has an oval form and doesn’t suit for „sport“ swimming - indoor pool is open in the winter season, it has a Г-form, you can use it only for after-spa-service, not for sport swimming - description should be better because for me it was important

ROOM: - light, with a balcony, fruit, wine, electric kettle, tea, coffee FOOD: - poor fish dishes (mostly river fish), good variety of vegetables, not many fruit (probably because of the winter season), tasty fresh bread and tea BEACH, SEA: - its own way to the sand beach SPA: - Prices for one-time massage service are like in Germany - Better to buy an Abonnement - Specialist Angile has the best hands :) she massaged perfectly :)

Stayed in March 2023

Didn't have shampoo, conditioner, and other bathroom accessories.

Stayed in January 2023

I had horrible experience in the hotel. 1) food was not tasty at all 2) really bad customer service from the front desk 3) cleaning was not good. They made up only 1 bed and left other 3 beds. 4) i payed for our stay 2 weeks in advance which was taken from my bank account and while checking in I mentioned it. But while checking out front office manager kept us for more than 2 hours as if we were criminals and tried to make us pay again for our stay just because they did not know how to access to payment in booking.com I showed them the receipt I showed them my bank statement I even phoned booking in front of them and they advised me to leave the hotel because we didn’t owe anything to them. But manager Umut and Eldiar from front desk didn’t allow us to leave. At the end they found out that the money is with booking and they let us leave without apologies. They hold us with my 2 year old toddler with the temperature who missed her lunch, her nap. With mum 70 years old mum who was very tired and frustrated. With 2 other under aged nephew and niece who had their flights on that day. They could have left a note in the room during our stay that they need to speak to us. Instead they blocked the room card. When we went to the reception they just unlocked it as they were unaware because Eldiars working shift finished and he didn’t let others to know. But caused us an inconvenience and treated like a criminals bringing 5-6 men in uniform like a security having handcuffs in their hand! Really bad experience! I will try to contact my embassy and consular in Antalya. I’ll do my best to escalate this further. Because it was very and very bad situation and I was shaking all day and feeling unwell.

There was nothing good Be careful! they might try to charge again. I would not recommend this hotel at all! Not professional, they don’t know their job. They don’t know peoples rights. They can just hold you there in the room just because they themselves do not know how to operate their business. They advertise their hotels in booking.com and we are customers who used this platform to book and paid using this platform. But they didn’t know how to take their money from booking! Now a question: is this my problem ? Why does this have to affect me and My family?

Stayed in August 2025

Unless you are Russian you are not made to feel very welcome. I had an awful experience with a member of staff who refused to serve me a drink. Because I asked for alcohol in a drink that was on the mocktail menu. Completely humiliated me in front of many other people for no reason at all. I must say though any Turkish staff we dealt with were lovely. We were the only English people there and were very much made to feel like the outcast. The whole hotel is very very much catered to Russians and Russians only. If you take a trip into Alanya itself which is 25 minutes down the road it’s like a different place. People are so welcoming and much more catered for mixed nationalities. I would definitely stay closer to Alanya if I returned. The atmosphere is so much nicer.

Hotel itself is nice. Right on the beach and lovely pool. Rooms are clean and nice.

Stayed in May 2025

The cleaning of rooms was not done very well sometimes. The stuff of the reception is not very friendly

Great swimming pool and the beach, food is good but there were not much choice. Very nice staff at restaurant

Stayed in April 2025

No locks on the bathrooms,

Loved the hotel and the facilities, hot and cold drinks available 24 hours.

Stayed in April 2025

I recently had the pleasure of staying at Justiniano Deluxe Resort, and it was an unforgettable experience! From the moment I arrived, the staff greeted me with warmth and professionalism, ensuring I felt welcome and comfortable. The resort itself is stunning—beautifully maintained with breathtaking views, lush gardens, and direct beach access. My room was spacious, spotless, and elegantly decorated, offering all the amenities I needed for a relaxing stay. The bed was incredibly comfortable, and I loved waking up to the sound of the waves. The food at the resort was exceptional! The buffet had a wide variety of fresh and delicious options, catering to all tastes. The à la carte restaurants were also fantastic, with high-quality dishes and excellent service. One of the highlights was the entertainment and activities. From the lively evening shows to the relaxing spa treatments, there was always something to enjoy. The pools were clean and well-maintained, and the private beach area was perfect for unwinding. Most importantly, the service was top-notch. The staff went above and beyond to make sure I had everything I needed, always with a smile. Overall, Justiniano Deluxe Resort exceeded my expectations in every way. I highly recommend it to anyone looking for a luxurious, relaxing, and enjoyable vacation. I can’t wait to come back!

Stayed in March 2025

Lovely sized room, shame about the view. Great shower

Stayed in February 2025

We enjoyed our stay here a lot. The food was amazing, the staff members were super helpful and polite. The rooms are just huge. The kids could sleep upstairs while we were downstairs. The beach is right next to the hotel and there are beautiful cliffs where you can walk. Strongly recommend👍👍👍

Stayed in May 2024

The staff attitude was awful. 7 day stay, only 3 staff were friendly, helpful and polite. Met 5 different members of the reception team, 4 could not care less. Long waits at the downstairs bar, staff literally ignoring you. Stray dogs are allowed by staff inside the premises, a child was attacked by one dog, the child went to hospital and police called. Staff & police laughed & joked, after staff the ‘guest relations’ team member was seen verbally abusing the family.

The coffee shop cakes were tasty, there was a good selection of salads everyday with dressings & fresh bread.

Stayed in April 2024

Place was nice food was ok but need to cater a little more variety for breakfast

Stayed in March 2024

1. The food- the food did not cater for people from the UK. The food was Turkish food that not everyone would like to eat and each day the food was pretty much the same. They had chips but that was it to be honest. We had to wait until 12 to get burgers with chips which isn't even what we would like to eat every day. We did not enjoy the food at all unfortunately which was frustrating because we had paid for all inclusive. 2. The distance - the hotel was FAR from civilisation. We had to pay for av taxi to go to anywhere near places we can buy food. One day we just didn't eat because we thought we'd give the restaurant another chance but the guys was not food and by then it would have been late to journey outside. 3. Unsafe- we ordered a taxi and they told my Orkney and I that the taxi will be here in ten minutes but 20 minutes passed and no one came. We asked again and they said it was 5 minutes away. Finally they said the taxi was outside. When we got outside, you should have seen the car they called taxi. The car was old, decrepit and very low to the ground. I couldn't believe what I was seeing. To make things worse, there was already people in the car! People that knew the driver and seemed to be a friend of the staff or even family member. I told them what is going on because we ordered a taxi there shouldn't be people inside and taxi has taxi written in it and it is yellow. He was saying its fine and that we can pay the guy 35 euros. I asked him if he was okay because I was not paying this man 35 euros as it was but a taxi as far as I was concerned and felt concerned for my safety. The hotel worker finally agreed and told the man to go. He then said I will call taxi. I told him to not worry herbage the trust was fine and I felt Unsafe so I tried to look myself. He convinced me taxi is coming. With no lie, the taxi came in two minutes while I was trying to find another way myself.

The staff were friendly but seemed to accommodate for more German/Russian people and the spa was nice. The bed was comfortable and the room was nice.

Stayed in February 2024

Same food every day very rude staff unclean in the food tray bees around

The location

Stayed in January 2024

Apart from the journey from the airport to the property, I have nothing whatsoever to complain about

The professionalism of the staff and the location

Stayed in September 2023

Everything was tailored for the Russians and those who spoke Russian, I'm not against one nation or another but just mention that 99% of your guests are coming from one exact part of the world and also mention that your signs, infos and activities are custom made for them so that i would select another hotel. From the very morning till the end of the night you would be all be part of the activities and songs that were made for the russians, shows and love musics that were Turkish got changed to Russian, the whole disco night they were playing their songs and you can't find any timing infos without knowing Russian, you can't know anything even if you know Türkçe or English. I came from Italy to visit my parents, fully understanding Türkçe , English and Italian yet i couldn't read any signs. Atleast keep your own countries language in the info signs. The bar locations are a joke if you want to relax by the pool, from morning till afternoon they only serve in the lobby which is in the third floor and 4 floors far from the pool and only with DRESSES ON, from afternoon till midnight you can get it from the one near the restaurant which is a full floor far from the pool, i mean how hard can it be to just include a place to get simple drinks by the pool? 40% of my trip were inside the elevators. The hotel area is confusing as ever, the 5* (!!) deluxe Hotel is sepeated with their other 4* hotel with just a walkway and nothing else, the fun part of the pool is in that area, It's just a mess. Anything that is good is also with money, the hookah, private area near the beach and much more. The park(more like a backyard) is just a small place behind the snackbar and it's also a park for the kids. The pool is also a place where kids and adults can swim without any problem, such a wonderful relaxing thing to do!

The staff, room,the balcony,hotel location and ease of access.

Stayed in September 2023

All-inclusive features, Drinks and alot of things were paid even the kokteyls in the bar were not free after 12 am !

rooms and hotel were clean and food is very good

Stayed in August 2023