The property is good Good internet and clean facility

Stayed in August 2025

الموقع

Stayed in July 2025

No A.C in the room

Helpful stuff

Stayed in July 2025

The breakfast was limited, and some items required extra payment, which was disappointing. I hope this can be improved in the future.

Overall, my stay was pleasant. The staff were friendly and the room was clean and comfortable.

Stayed in May 2025

Breakfast buffet. The plates were not sanitized. The food was the same every day. There were no food label displays. Contamination was at its peak. New food was dumped on old food in the containers on top of the moisture build-up. There were no alcohol sanitizers at the site. I got sick from this experience that I am recovering from up until writing this review at the comfort of my home. As for the room itself, there was fallen wallpaper from some places. They didn't care to fix them. The bed frame was painful while getting down or standing up. The TV was tilted. It was hung wrong against the wall. There was no chair for the vanity because there was no space for it. But there were 2 velvet chairs in the room that couldn't fit under the vanity. The shower gel bottle in the bathroom was not working. The shower head was wrapped with plastic paper bag to prevent the water from leaking. Although there was a fan in the bathroom, it wasn't working.

-Location -Polite staff -shattafa in the toilet -elevator

Stayed in July 2024

Ac not working, TV no channels, water leak in the bathroom

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Stayed in July 2024

There was no air conditioning in the room

The view and the stuff were kind

Stayed in May 2024

Washroom have very bad smell Breakfast was below average very limited options

Locations and staff was amazing Room was quite spacious as well and the view was breathtaking

Stayed in May 2024

Not very clean and there was no hot water

Stayed in January 2024

The way how I checked in I didn’t like it at all. When I asked the stuff to remove the garbage plastic bag stuck on my rooftop of my room which made a difficulty to stay at the balcony they just said sorry with no any action!!!. No A/C

Kind of location

Stayed in August 2023

Smoking is allowed in the rooms and when the smoker in our neighboring room smokes, it felt like he was smoking next to us.

Location

Stayed in August 2023

The stuff was not professional at all. They confirmed our reservation, which was two bedrooms with river view next to each other for me and my kids. Then we were shocked with two separate rooms into different buildings with street view. than they didn't even apologise for their mistake and try to convince us it was our mistake until I showed them the text messages! They don't have an elevator, and the bathroom smells very awful.

The location The view

Stayed in June 2023

no air condition in the room , while it’s cold outside , it’s like an oven inside the room. just needed an air conditioner and it would have been super good

the location is amazing and the view is super !

Stayed in June 2023

Food not that good

Location, clean

Stayed in June 2023

Breakfast was same everyday..also No AC or Fan in room.

Location was good.

Stayed in May 2023

room size and the smell in the bathroom

location

Stayed in November 2022

They asked for extra money for daily water supply for tea

Very helpful smiley staff Variable and good quality breakfast Very quiet room, large, good decoration, wide bathroom, comfortable Good quality TV and good collection of channels including arabic channels Take care there is rooms in (Kock) and hotel rooms

Stayed in October 2022

Room wasn’t in a good condition

Location is good

Stayed in October 2022

no air condition in the room it was very hot . The told us to open the window to make it cooler. The room was unprepared when we arrived. No water no service at all. You have to go down and get it by yourself.

The location is great and The staff polite and friendly

Stayed in October 2022

Room service was not good

Stayed in September 2022

Breakfast Room Service

price is good the room was good and comfortable , good terrace

Stayed in September 2022

One of the bathroom in our family room had an extensive smell of wooden seelan which was unbearable though the management was kind enough to change our room.

The location of the hotel is perfect. The tree house type bungalows are spacious and clean. The heating system works fine. Beds were good to sleep but not too spectacular. Breakfast selection was slightly average.

Stayed in September 2022

No AC nor fan option. The bed and the pillow were a bit rough for my taste.

Location, food, the room overall

Stayed in September 2022

we stayed in first floor the smell was really bad on the day we check in to check out!

the property is clean and new it’s comfortable as well.

Stayed in September 2022