Shower was cold in the evening, but I guess at 37 a cold shower wasn’t that bad.

Clean, with all I needed for a stop over. Food from room service was exceptional.

Stayed in August 2025

We are a family of 4 and had a suite which gave us enough room and space. The room was comfortable with valet parking. It was about a 10-minute drive to the clock tower. It was very clean and the staff were friendly.

Stayed in August 2025

Staff are very friendly

Stayed in July 2025

Breakfast could be better. Lack of swimming pool was surprising

The location, staff, and rooms

Stayed in July 2025

The ventilator in the bathroom was not working and for sure was not working for a long time because there was a bad moisture smell from the ceeling that looked affected by it. We let the staff know about it but nothing changed. The staff that managed breakfast was very slow. A lot of knifes and forks missing on the tables or a lot of used ones were not quikly taken.

The location is good, the personnel at reception was very nice and willing to help.

Stayed in July 2025

Cleaning service

Good square footage of our suite.

Stayed in June 2025

Breakfast was limited, and not to our taste.

Clean and comfy room.

Stayed in May 2025

Not too impressed when after arriving quite late and exhausted, I noticed the shower water from the room upstairs coming down my bathroom walls. However, the staff at reception arranged for an upgrade, a spacious suite, as all Superior Rooms were booked. Also, it didn't seem possible to get even just a bottle of juice at 10pm. And why do they not display in the lift and the rooms on which floor the café and the restaurant are.

Very convenient location. Spacious rooms, good bathrooms, plenty of storage.

Stayed in May 2025

Temperature in room was too hot, and when we contacted reception they told us it was not possible to turn down the temperature below 24 degrees C because no room cooling was possible in the fall, hence we were not able to sleep well in a hot room.

Great location, clean, nice room.

Stayed in October 2024

Breakfast poor but everything was fresh

The hotel staff are professionals. Location and design of this hotel is pretty good.

Stayed in November 2024

A/C unit was not functioning in the room I was first assigned; was given another room in the back of the hotel which did not suit me. Management gave me another room in the front which was fine in most ways; however, there were no blankets for the bed, only a thin top sheet. Front desk personnel were unable to give honest answers to any problems which arose; rather, they promised solutions which never occurred until management became involved.

Great location in Alsancak near the waterfront and Pasaport ferry landing. Easy walking to all parts of Alsancak and Kemeralti, and to much of Konak. Hotel is relatively new, the rooms are large, bed was very comfortable, good soundproofing between rooms, little traffic noise from outside. Buffet breakfasts were outstanding.

Stayed in October 2024

Nothing

Nice staff & great location.

Stayed in October 2024

The room was a little warm and the staff informed that as it was going to be autumn, all A/Cs in the rooms have been switched to heater mode and there is no way to change it.

Great location, spacious rooms, comfortable beds and friendly staff

Stayed in October 2024

Nothing

The staff were very helpful, the room was spacious and clean, the location was very good. And the hotel had valet service for my rental car. The location of the hotel is within a 5 min walk to the undergrond, lots of resturnats in the area, and the old agora is wihin 10 min walk away.

Stayed in October 2024

Room service never answered the phone.

The room was large and comfortable.

Stayed in October 2024

Front desk was extremely helpful, willing to offer suggestions and help make reservations at restaurants. Mostly walking distance to everything.

Stayed in October 2024

The room was noisy from the street traffic. One of the two elevators was not working. Constant power outages in the building. Overpriced for the stay.

Hotel location was excellent. Breakfast was very good and beds were comfortable.

Stayed in October 2024

There were only two things that bothered me a little. 1- They don't have a blanket!!! There were only sheets on the beds. The room was cold and we wanted to have a blanket, but to our surprise, the hotel told us that we don't have blankets. 2- If you care about breakfast like me, this is not a good hotel for you. Breakfast time is from 7:30 to 10:30. We were at the restaurant at 9:30 and the eggs were finished. They said that it will be charged soon, but I waited for half an hour and it was not charged. This trick is very cheap and old and I haven't seen anything like this in any hotel for years, even the lower ones. If you give breakfast, it means that you have already taken the money from the guest and in fact you are not doing him a favor. Such behavior is disgusting.

It is a good hotel. Great location, big rooms, very good cleaning and...

Stayed in September 2024

Breakfast too monotonous. You have to pay for nicer coffee. The cleaning lady was lovely but accumulated the hair in a corner for us to pick. That was a bit yuck!! She was very kind though. There was smell of cigarettes in the corridor had to put a towel behind the door to stop the smell coming in

Staff, Osgur, Torgut and Halil were so lovely and helpful. Also the gentleman at the reception that I can't recall their name. Breakfast was varied but a bit monotonous. Distant to Konak Square and seaside was great but no beach around d obviously. The live music was so good. Wheelchair accessible

Stayed in September 2024

Internet was problematic and frustrating. glass pane attached to the shower door was rickity/flexing and looked like it will break soon unless the support bracket to the glasses is fixed/repaired. Glass pane on top of small table in the room doesn't have rubber stoppers under it, so it slides off the table very easily, and is an accidental breakage waiting to happen.

Location good. clean, new rooms

Stayed in September 2024

Wi-Fi often dropped out of the network. The soundproofing of the rooms is poor, you can clearly hear the conversations of the neighbors. The fire alarm went off twice for no reason (at night and in the morning) and they couldn’t fix it for a long time.

The location is great. The staff is friendly and ready to help. The room is spacious and comfortable.

Stayed in September 2024

The Wi-Fi often dropped out of the network. The soundproofing of the rooms is poor, you can clearly hear the conversations of the neighbors.

The location is great. The staff is friendly and ready to help. The room is spacious and comfortable.

Stayed in September 2024

Good location and everything you need. Good value for money.

Stayed in August 2024

Main room lights not working

Space and food and AC

Stayed in July 2024