Reviews of Holiday Inn Istanbul Old City by IHG 4 stars
Gencturk Cad. Sirvanizade Sok. No:5 Vezneciler, Fatih, 34134 Istanbul, Turkey
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewCentral location in laleli, comfortable beds and clean.
Nothing everything was perfect.
Dear Our Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. So please be assured that your comments have been shared with related department. These comments are precious for us, as we always strive to get better. Thank you once again. We would love to welcome you back here again on your upcoming trips Warm Regards, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Our Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very impo… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location is very convenient.. the staff was very polite and attentive.
The hotel seems outdated. It needs a lot of updating, especially the comman area carpets and ensuite bathrooms. The cleaning staff needs training and accountability.
Dear Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and our staff polite and attentive. We also appreciate your constructive comments regarding the condition of our facilities and housekeeping services. Please be assured that your feedback has been shared with the relevant departments, and we will take the necessary steps to improve both the cleanliness standards and the overall comfort of our hotel. Your observations are very valuable to us as we continuously strive to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay. Kind regards, Guest Relation Holiday Inn Istanbul Old City
Dear Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and our staff polite and attentive. We also appreciate your constructive comments regarding … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI liked the location. It is a bit walk up the slope but this is how Istanbul is. It is close to the tram and metro station so it was ideal for us. Staff was also kind and polite. There is a mini supermarket in front of the hotel and a restaurant next to it and front of it. Overall it was a good experience.
Nothing as such. The shower area gets a bit slippery. Otherwise everything was good.
Dear Our Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. So please be assured that your comments have been shared with related department. These comments are precious for us, as we always strive to get better. Thank you once again. We would love to welcome you back here again on your upcoming trips Warm Regards, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Our Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very impo… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewFriendly and helpful staff
Hotel is aging
Dear Valued Guest , Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ISTANBUL - OLD CITY. We will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, Sincerely, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Valued Guest , Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ISTANBUL - OLD CITY. We will use your comments to coach our team in order to provide a better experien… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewlocation - near a metro station, right in front of a convenience store and some restaurants staff - incredibly helpful and very friendly breakfast - good variety and delicious. I had a chance to try some typical Turkish food and enjoyed the experience very much room - very comfortable bed AC in the room - worked really well! price - a great price for what we got
The location was great in terms of being relatively close to all the places we wanted to visit, but it was not a particularly nice part of town. Not that it was not safe. I felt perfectly safe at all times. All in all, I would stay at this hotel again.
Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us . We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Kind Regards Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us . We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Kind Regards Kema… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in June 2025
Verified reviewGreat location just 10-15 minutes away from the main sights by walk. Special thanks to Gigdem for her hospitality!
Dear Valued guest, Thank you for sharing your kind feedback. We are delighted to hear you enjoyed our location and that you found it convenient for exploring the main sights. Your kind words about Çiğdem’s hospitality are truly appreciated, and we will be sure to share them with her — it will make her day! We look forward to welcoming you back for another pleasant stay. Kind regards, Holiday Inn Istanbul Old City
Dear Valued guest, Thank you for sharing your kind feedback. We are delighted to hear you enjoyed our location and that you found it convenient for exploring the main sights. Your kind words about Çiğdem’s hospitality are truly appreciated,… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe service was not good at all , the electricity gone at mid night and they shift us to the next room , which was not good location wise and the bed was too small . So overall the experience was not good at all.
The property was good but the staff is not professional at all even they don’t understand English properly
Dear Value Guest, Thank you for your candid review.We apologize that your recent stay did not meet expectations.We appreciate your comments and will share this with our team that we can continue to provide our services.We do hope to have the opportunity to welcome you back in the future,so that we can provide a better service. Best Regards, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Value Guest, Thank you for your candid review.We apologize that your recent stay did not meet expectations.We appreciate your comments and will share this with our team that we can continue to provide our services.We do hope to have … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewEveryone is friendly and helpful. The room is clean, comfy and quiet. The location is superb, walking distance from historical center.
The gym could've been better, but it's not that bad. I would say it's average for hotels.
Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us and that you were impressed with our hotel. We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring you back to Istanbul. Best Regards Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Valued Guest, We are very pleased to read that you had a comfortable stay with us and that you were impressed with our hotel. We highly appreciate your wonderful feedback and we hope to welcome you back again when your travels bring … Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewI really enjoyed our stay at the hotel. However on our check out we were informed we had ordered a drink and coffee which we never did, but there was no confirmation made. I was given the feeling 'it's ok'...... I was not happy with that. Receipts should be kept bfr making such enquiries.
Dear Valued Guest , Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ISTANBUL - OLD CITY. We are truely sorry about the experience you had in our hotel . We will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, Sincerely, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Valued Guest , Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ISTANBUL - OLD CITY. We are truely sorry about the experience you had in our hotel . We will use your … Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewPerfect location
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Istanbul Old City. Sincerely, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes t… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewA good calm near tram station, staff is very very welcoming, superb breakfast
.
Dear Our Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very important to us as our guest satisfaction is our main priority. So please be assured that your comments have been shared with related department. These comments are precious for us, as we always strive to get better. Thank you once again. We would love to welcome you back here again on your upcoming trips Warm Regards, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Our Guest, Thank you very much for sharing your valuable review here about our hotel. It is a great pleasure to read that you enjoyed staying in our hotel and went home with memorable moments from Istanbul. Your feedback is very impo… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery clean and well organised and warm welcome
Nil
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Istanbul Old City. Sincerely, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes t… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewVery good breakfast. A wide variety of food, helpfull personnel in the area, always there to help. It was perfect!
There are some things to improve. The room was a litle bit dusty, otherwise clean. Few things look a litle bit oldish, with some signs of wear.
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Istanbul Old City. Sincerely, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes t… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in May 2025
Verified reviewStaff service. The best Holiday Inn staff we have been served by. It starts with the Reception and goes till we check out from the hotel
Nothing specific
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Istanbul Old City. Sincerely, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes t… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewA good hotel with very friendly and efficient staff in a great location on the edge of the Old City
Rooms a little cramped but good value for money
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Istanbul Old City. Sincerely, Kemal Ergul Guest Experience Champion Holiday Inn Istanbul Old City
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewProperty was near and clean. Location was good.
It’s a bit old. Needs renovation. Mattress was kind of dead.
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Istanbul Old City. Sincerely, Holiday Inn Istanbul Old City
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes… Show more