The hotel seems outdated. It needs a lot of updating, especially the comman area carpets and ensuite bathrooms. The cleaning staff needs training and accountability.

The location is very convenient.. the staff was very polite and attentive.

Stayed in August 2025

Nothing as such. The shower area gets a bit slippery. Otherwise everything was good.

I liked the location. It is a bit walk up the slope but this is how Istanbul is. It is close to the tram and metro station so it was ideal for us. Staff was also kind and polite. There is a mini supermarket in front of the hotel and a restaurant next to it and front of it. Overall it was a good experience.

Stayed in August 2025

Hotel is aging

Friendly and helpful staff

Stayed in July 2025

The location was great in terms of being relatively close to all the places we wanted to visit, but it was not a particularly nice part of town. Not that it was not safe. I felt perfectly safe at all times. All in all, I would stay at this hotel again.

location - near a metro station, right in front of a convenience store and some restaurants staff - incredibly helpful and very friendly breakfast - good variety and delicious. I had a chance to try some typical Turkish food and enjoyed the experience very much room - very comfortable bed AC in the room - worked really well! price - a great price for what we got

Stayed in July 2025

Great location just 10-15 minutes away from the main sights by walk. Special thanks to Gigdem for her hospitality!

Stayed in June 2025

The gym could've been better, but it's not that bad. I would say it's average for hotels.

Everyone is friendly and helpful. The room is clean, comfy and quiet. The location is superb, walking distance from historical center.

Stayed in August 2025

I really enjoyed our stay at the hotel. However on our check out we were informed we had ordered a drink and coffee which we never did, but there was no confirmation made. I was given the feeling 'it's ok'...... I was not happy with that. Receipts should be kept bfr making such enquiries.

Stayed in July 2025

.

A good calm near tram station, staff is very very welcoming, superb breakfast

Stayed in July 2025

There are some things to improve. The room was a litle bit dusty, otherwise clean. Few things look a litle bit oldish, with some signs of wear.

Very good breakfast. A wide variety of food, helpfull personnel in the area, always there to help. It was perfect!

Stayed in June 2025

Nothing specific

Staff service. The best Holiday Inn staff we have been served by. It starts with the Reception and goes till we check out from the hotel

Stayed in May 2025

Rooms a little cramped but good value for money

A good hotel with very friendly and efficient staff in a great location on the edge of the Old City

Stayed in June 2025

It’s a bit old. Needs renovation. Mattress was kind of dead.

Property was near and clean. Location was good.

Stayed in June 2025

Breakfast dies not have enough varieties

Spacious room, staff was great, especially Kemal and Daniz

Stayed in June 2025

The hotel very kindly upgraded our stay to the 5th floor as we were travelling as a family with my mum who had always dreamt of seeing Istanbul. The staff were always quick to help us and even got us a minivan to take us and all of our luggage back to the airport. Location wise, it was easy to find the nearby tram stop or metro and see the main sights.

Stayed in April 2025

Breakfast was not the best, especially considering the price. €17. In fact, food was marginal, and cost was prohibitively high.

Location.

Stayed in May 2025

Nothing much, but if I had to mention something, maybe a channel or two of English movies?

This hotel was excellent. The overall location of the hotel was fantastic, within the old town and walking distance to Aksaray tram stop and on the T1 line. The breakfast was good with a variety to choose from. The fact that they had lactose free milk was a bonus. The room was spacious enough and we did not feel crowded or on top of each other. The wifi was good as well as the fact that we had a choice of English channels.

Stayed in April 2025

Variety at breakfast. Fresh delicious Turkish cuisine. Accommodating and friendly staff Location is close to transport hub. Mr Kemal at reception was extremely helpful and efficient.

Stayed in March 2025

The room was chilly

The hotel is close to the main attractions, couple of stops by tram which is near by The room was ok but a bit chilly (we were there in February) Breakfast is good enough

Stayed in February 2025

nothing

Good staff

Stayed in February 2025

It was good in everything

Stayed in January 2025

One day they forget to clean my room but other days they did it daily

Everything were good Breakfast is very good, update the photo on Booking because it is very good comparing with photos

Stayed in January 2025

None

Very accessible and quiet , clean area

Stayed in January 2025

Room could have a little larger. But not a big discomfort

Great location and friendly and super helpful staff

Stayed in January 2025

The room got a little cold at night, but that wasnt a problem for me.

Great hotel to stay in! The staff was very welcoming and helpful, they even extended my check-out time for couple hours and helped to call a taxi to the airport. Breakfasts were amazing, lots of options to choose from. Room was very good, clean and spacious, with a nice view. Nice neighborhood.

Stayed in December 2024