The hotel is good place to stop for one/two evenings, perfect location to the old town and close to the coastal pedestrian street and zone.

Stayed in August 2025

Various repairs needed in the rooms, small bathroom, only very few rooms with balcony; small rooms; personnel could be more friendly; price increased significantly compared to previous years(triple room, for example)

Close to ferry and harbour; inside parking; rooms from Helen Park building are better/ larger than those from Helen hotel building (the 2 buildings are linked one to another); breakfast ok; last time difficulties paying by card, this time it was ok; has elevators; many restaurants and shops around;

Stayed in August 2025

The recepționist Who trick us with rate change

Locația și curatenia

Stayed in August 2025

Convenient location,parking,good food

Stayed in July 2025

Everything was good enough. Especially I was glad about parking

Good location, nice service

Stayed in July 2025

It was noisy late into the night from the businesses surrounding the hotel.

The staff were excellent and the location was great, 2 minutes walk from the seafront.

Stayed in July 2025

Everything was fine. Staff could have been a little more friendly, I think!

The room was excellent. Comfortable, roomy, clean. Bathroom great! Breakfast was included and was excellent.

Stayed in May 2025

Great location with parking. Organised Gallopoli tour with fabulous company. Had a lovely stay

Stayed in October 2024

The room smells more and more of cigarettes, although I requested a non-smoking room, the towels also have a strong smell, probably they were not dried very well. The lack of mosquito nets is also a big shortcoming.

I returned for the 8th time to Helen Park. Same good parking conditions, breakfast etc.

Stayed in September 2024

I returned for the 7th time to Helen Park. I still don't understand why I only get a room at Helen, even though the booking is for Helen Park. The news would only be that the room smells more and more of cigarettes, although I requested a non-smoking room, the towels also have a strong smell, probably they were not dried very well. The lack of mosquito nets is also a big shortcoming. Otherwise the same good parking conditions, breakfast, etc.

Stayed in September 2024

The hotel is in a good place to access all the waterfront cafes and restaurants as well as the naval museum.

Stayed in September 2024

Nothing.

Location good.

Stayed in September 2024

stayed 3 nights and overall it met our expectation. A easy cheesy sleeper hotel for a comfortable staying!

close to city centre and waterfront, very friendly and helpful staffs, good breakfast. excellent for its overall value.

Stayed in September 2024

We booked into Hotel Helen Park but when we arrived we were put into Hotel Helen which looked like a dingier property. Tiny room - quite noisy at night.

Fantastic location. Lovely terrace overlooking the water, although they weren’t using it for anything. But there was nothing stopping guests from going up there. Nice breakfast on the ground floor.

Stayed in September 2024

AC was too strong. With AC on it got too cold during the night. Without AC it was too hot.

Location was great, breakfast was nice.

Stayed in September 2024

Small room,AC needs protection because without it,air flow is “blowing directly Only few staff members speaks English,I’m recommending windows net for mosquito’s protection and some place you can put your clothes and belongings - they have None Recommending all receptionist to have information about cultural events,taking place in Canakkale,so tourists can go there .Also will be great if they have more information about the beaches and fairy boats schedule Thank you very much for accommodating us

Parking available,breakfast terrace with sea view

Stayed in August 2024

Nothing

Great location and comfortable room with good parking.

Stayed in July 2024

Bathroom did smell a little. Staff sometimes flat ignore you.

Centrally located. Stored my bike without any problems. A walk away from the promenade, shops and restaurants. Good value.

Stayed in April 2024

Parking spaces in very packed!

Location is walking distance to foodie

Stayed in April 2024

It seems many of the rooms are for smokers. Make sure you specify you need a non-smoker room to avoid some complications.

One of the best locations downtown. If you travel by car and have a busy sightseeing schedule you are right across ferry station and the hotel has a backyard parking lot, which is a deficit amenity in the block. Helpful staff.

Stayed in December 2023

Room wS very small m

Heated towel rails.

Stayed in December 2023

Very noisy, there is a bar outside with loud music on Sunday night

Location and staff

Stayed in October 2023

Due to its central location, there is quite a bit of street noise, even with double glazing. Our room also smelt like cigarette smoke which didn’t bother us but could bother others. I think it had wafted in from the street.

Fantastic central location right near the waterfront and ferries, ideal if you’re doing a trip to Gallipoli. They have a carpark and the breakfast is really good - loved having scrambled eggs for a change! The coffee machine produces a good brew too. The room was small but tidy and had all the basics covered. If you’re looking for a great dinner, check out Niles Cafe and Restaurant just round the corner in Tarla Sk.

Stayed in October 2023

NA

Nice place near Trojan horse and city

Stayed in September 2023