Overall, my stay at the hotel was good. The room was clean and comfortable, and the staff were friendly and helpful throughout my stay. The location was convenient, and the facilities met my expectations. While there may be small areas for improvement, I was generally satisfied and would consider staying here again in the future.

Stayed in July 2025

You have to spare sometime to go city center as its far.

Everything is near by, including shops and public transportation.

Stayed in July 2025

Many thanks for your help.

Stayed in November 2024

Swimming pool & Turkish bath were closed.

Breakfast

Stayed in October 2024

We arrived exactly when they were making some maintenance and was very hard for us with kids to enter and exit the facility. They could have place us in rooms that were more available to enter.

The stuff was helpful

Stayed in July 2024

Our room was very small, we could barely fit our large suitcases, I am not sure if all rooms are of similar size but it would be very hard to manage for longer stays.

We had a short stay here. It is a nice hotel, and the staff was very friendly. The breakfast was good, and the room was clean and tidy. We will book a short-term stay again. There is a good selection of amenities.

Stayed in August 2024

Staffs need to smile more and be more friendly. For safety, I suggest the window that was facing a deck should be locked at all times ( the block across the main building). Should have an electronic do not disturb sign as I was waken by someone who tried to enter my room at 5.30am! Maybe a sound proof walls would be good as I could hear the next door neighbour!

We had a very spacious room. Clean and breakfast was good 👍🏼👍🏼

Stayed in August 2024

We got stuck in the tiny elevator for over 15 minutes. 5 people with bags, with no room to turn around, we got stuck as none of the elevator buttons would work, the telephone did not work, no AC, no cell reception, and we continued to ring the emergency bell with no response. As panic and claustrophobia set in, we started to bang on the door and tried to open the celling screwed with no luck. Finally, someone trying to use the elevator heard us and contacted staff. When I complained to the staff, they just apologized and said the elevator was only a couple of months old. We refused to use the elevator again and continued to use the stairs to the 4th floor. They was no AC in the halls, and they were so hot. The pool in the basement was very small, and the spa was very outdated. When checking out, the cleaning staff were incredibly messy, leaving their cleaning cart, mops, and clean and dirty towels all over the floor of the hallways. Very unprofessional for a 4-star hotel.

The room was clean and had a nice balcony, and the breakfast was very elaborate.

Stayed in July 2024

We specifically booked the hotel because it was hot so we wanted a hotel with a pool but arrived to the hotel at 2pm to find out the pool was closed

The room were bigger than normal very clean and the staff were great .the free breakfast in the morning was huge with a fantastic range and you could even order your eggs how you like them .there was plenty of free parking

Stayed in July 2024

The elevator was not working. Going up stairs with a baby stroller was a challenge every time we go out. However, the bellman usually helped with it.

The staff were very friendly and accommodating.

Stayed in January 2024

Good Hotel, great staff, good service

Stayed in February 2024

Breakfast

Everything OK

Stayed in August 2023

Noise can be heard from inside the hotel when other guests walk in the hallway on their steps in upper rooms, and especially the phone's vibrations. The vegetables in breakfast were very low quality. Bursa was bigger than expected and the hotel was a bit far from the city center and needed a change of at least 2 public transportation methods.

The room was clean and the staff was helpful. The location was good and close to public transportation, since public transportation is needed a lot in Bursa. The price was very good for the quality as we paid about $38 for a night in August 2023.

Stayed in August 2023

Noise can be heard from inside the hotel when other guests walk in the hallway on their steps in upper rooms, and especially the phone's vibrations. The vegetables in breakfast were very low quality. Bursa was bigger than expected and the hotel was a bit far from the city center and needed a change of at least 2 public transportation methods.

The room was clean and the staff was helpful. The location was good and close to public transportation, since public transportation is needed a lot in Bursa. The price was very good for the quality as we paid about $38 for a night in August 2023.

Stayed in August 2023

There is 2 buildings fir thevhotel. The main one is older. Go fir the new one if available The bathroom sink was not draining well . One of the power socket was not working.

Close to busy street . Staff very friendly

Stayed in July 2023

Clean and comfort

Very nice stuff

Stayed in June 2023

A little tired in places, needing a revamp.

Nice room, very comfortable bed, great breakfast, friendly staff

Stayed in June 2023

It was written that hotel has parking but we got parking place on the street not covered one, we were worried about our car. The spa was horrible, smelling toilet, hammam was not hammam without steam inside. Was dirty and old.

Girl on reception tried to help. Was nice to us.

Stayed in February 2023

maybe about spectacular not good

minimalist with everything room building shower breakfast

Stayed in November 2022

The water pressures dropped during end of our stay.

Room was spacious, feels like two rooms combined into one

Stayed in November 2022

Selection for breakfast

Location good, receptionists spoke English, nice food in restaurant

Stayed in September 2022

The place does not actually have a spa

Stayed in July 2025

very nice hotel. stuff as well

Stayed in October 2024

The location

The service

Stayed in August 2024