Reviews of Emine Sultan Hotel

the staff was very cooperative . Normally on these tourist places, I do not find this thing but I am impressed with the people there . They helped us from places to visit till the arrangements of cruise trips for us at very competitive rates and they cooperated with us more than we expected and asked for . I appreciate the people in this hotel.

The staff

No kettle in the room. No hair dryer. Bathroom shower area had mould and the ceiling.

The personal touches ..., the breakfast amazing.

Not having a jug to boil .

The only positive aspect of this hotel was its location. It is situated in the Sultanahmet area of Istanbul, within walking distance to many popular tourist attractions and has excellent transport links nearby, including trains, trams, and buses.

Unfortunately, the hotel itself was disappointing. Although the staff were very friendly and welcoming, the cleanliness of the rooms was far below expectations. Housekeeping only replaced the towels and made the bed but did not properly clean the room or bathroom, nor were the sheets or toilet slippers changed during our stay. As a result of bed sheets not being changed, we often felt itchy throughout the night, making it extremely difficult to sleep and adding to the overall sense of discomfort and lack of hygiene. The shower drain was also clogged, causing water to pool almost immediately during showers, which was very unpleasant. Another major issue was the room temperature. Despite advertising air conditioning, the AC could not be set to cooling mode. When I raised this with reception, they informed me that cooling is only available during the summer months, not spring, and suggested opening the window at night. However, doing so led to mosquitoes and insects entering the room, which made it even harder to rest. The breakfast included with the stay was very basic, offering minimal choices, and much of the food was cold and did not seem fresh. Overall, I would not recommend this hotel to anyone seeking a comfortable or clean stay. You are essentially only paying for the convenience of a great location — not for comfort, cleanliness, or quality.

It was nice to stay in a wooden ottoman home. .the owner was a nice person very welcoming 🙏. I stayed in the Sea View room, which was small, and the toilet was also small but clean. A few tiles in the shower are broken. need to be rectified. The breakfast was limited.The lift was too small and could occupy one or 2 people. Otherwise, the area is safe.

Lif was too small

Very strategic location. Sea view from restaurant room and hotel room. Spacious room. Enjoyable breakfast.

The owner and staff are very kind and helpful. The location is safe. Small room and toilet but were clean. A few pieces of tiles on the shower area were broken and needed to be rectified. Then it will look nice. Breakfast limted if you delay some items you can't get it. I asked if they can do refilled, and a lady replied, it was finished. It's ok for what you paid.

The lift was too small for occupied one on 2 people