Reviews of DoubleTree by Hilton Istanbul-Avcilar 5 stars
Cihangir Mah. Londra Asfalti E5 Yan, 34310 Istanbul, Turkey
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Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewRooms was clean .
Elevator was disaster with this card control. Many people don't know how to use it and few time I need to explain to other guests also what to do with that. You can be stack inside..
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewNice
Nice
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThis is my third stay at this hotel. For the first time, I was impressed by the staff member named Mahsum, who was very polite and explained everything I needed to know and helped us with the rooms. For the first time, I received professional service from this hotel, and for my future stays, I would like the same person to assist me again.
For a 5-star hotel, the hotel is not clean enough and every time something is missing like coffee, etc. The body lotion was empty, I would like to find disposable toothbrushes, cotton swabs, etc. that every hotel offers. They are very poor with these things.
Dear Halime, First of all we would like to thank you for staying with us and sharing your thoughts about your experience. Your feedback is highly valuable and helps us to improve our level of service. We will surely take in consideration your comments and do our utmost to meet our guests requests within Double Tree BY Hilton standards. We look forward to welcome you during your next visit to Istanbul. Kind regards, Recep KAYNAR Front Office Manager
Dear Halime, First of all we would like to thank you for staying with us and sharing your thoughts about your experience. Your feedback is highly valuable and helps us to improve our level of service. We will surely take in consideration yo… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewThe rooms are spacious and clean. The staff is friendly and helpful.
The breakfast needs much improvement on the variety and the freshness.
Dear Valuable Guets, Thank you very much for taking your time to share your valuable feedback with us. We feel great when our guests are satisfied with our services. We look forward to welcoming you back in our hotel Best Regards,
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewRoom very clean. WiFi v good reaching everywhere
I will add some more international channels to the tv service
Dear Valuable Guets, Thank you very much for taking your time to share your valuable feedback with us. We feel great when our guests are satisfied with our services. We look forward to welcoming you back in our hotel Best Regards,
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewWhenever I come to Istanbul I stay at this hotel. Its services are good, it has everything you need for a comfortable stay and you rest well.
In other occasions when I have stayed, they left coffee in the room, but this time it wasn't like that. Even after a day I thought the cleaning staff would leave it, but they didn't, and for coffee drinkers like me, it is necessary.
Dear Valuable Guets, Thank you very much for taking your time to share your valuable feedback with us. We feel great when our guests are satisfied with our services. We look forward to welcoming you back in our hotel Best Regards,
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewNice facility and large rooms with nice choices of foods during breakfast
The room was supposed to be a non smoking but it smiled smoking room.
Dear Walid, First of all we would like to thank you for staying with us and sharing your thoughts about your experience. Your feedback is highly valuable and helps us to improve our level of service. We will surely take in consideration your comments and do our utmost to meet our guests requests within Double Tree BY Hilton standards. We look forward to welcome you during your next visit to Istanbul. Kind regards,
Dear Walid, First of all we would like to thank you for staying with us and sharing your thoughts about your experience. Your feedback is highly valuable and helps us to improve our level of service. We will surely take in consideration yo… Show more
Reviewed: 22 June 2025 · Stayed in April 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewDear Valuable Guets, Thank you very much for taking your time to share your valuable feedback with us. We feel great when our guests are satisfied with our services. We look forward to welcoming you back in our hotel Best Regards,
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewThe hotel room was not clean at all, there were stamps of dirt everywhere from the fabrics, to the bed sheet, to the towels ... Breakfast was ok. One day we went to the cafe terasse , there was only one guy running around the entire hotel, making the service extremely slow !
Dear Petros, First of all we would like to thank you for staying with us and sharing your thoughts about your experience. Your feedback is highly valuable and helps us to improve our level of service. We will surely take in consideration your comments and do our utmost to meet our guests requests within Double Tree BY Hilton standards. We look forward to welcome you during your next visit to Istanbul. Kind regards,
Dear Petros, First of all we would like to thank you for staying with us and sharing your thoughts about your experience. Your feedback is highly valuable and helps us to improve our level of service. We will surely take in consideration yo… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in April 2025
Verified review