Shower hose in need of replacement, shower very small and bathroom feels claustrophobic.

Location in goreme and you can see the hot air balloons in the morning. Pool and breakfast had a variety. Car park space onsite in front of the hotel, CCTV cameras.

Stayed in August 2025

The door in the bathroom is wooden and needs a bit of force to close because of deformation. The refrigerator is not working properly.

The hotel is 3 star but very comfortable and placed in a quiet place. The balloons are starting next to the hotel and mornings there is very beautiful to watch it.

Stayed in August 2025

The room was so nice, it has a pool and the personal were so nice

Stayed in July 2025

No comment

Location is close to hot baloon dispatch area and close to main town Goreme city. Breakfast great. No noice and peaceful environment

Stayed in June 2025

The hotel is a bit ‘tired’ but had everything I needed.

The breakfast cooked by Habib was wonderful, along with many cold options. Ali was so welcoming and helpful and never stopped working! Ciner Hotel has a large lounge, outdoor seating and fabulous pool with sun lounges. It was relaxing and an easy walk to town centre which I appreciated - thanks everyone!

Stayed in June 2025

Room was not cleaned under the bed. Complimentary Drinking water only on day of arrival. For a five day stay I expected more! Shower wall attachment needs repair.

Convenient location and cost reasonable Staff always polite and could understand English.

Stayed in June 2025

Nothing

Not far from balloon point view and main attraction

Stayed in May 2025

Nothing

The staff was welcoming, amazing location I woke up early to view the hot air balloons it was magically beautiful ❤️👌, I really enjoyed my stay.

Stayed in May 2025

It's a bit on the side of Goreme, so be aware it's a little walk to the city centre. Staff was sometimes a bit absent in their communication.

Beautiful place, nice breakfast, great pool, pretty rooms. Staff helped good with booking transfers as requested through the booking app.

Stayed in June 2025

Poor vegan breakfast options. Annoying dripping sound coming from the toilet. Air conditioner barely cools.

Relatively cheap for the area. Included breakfast. Helpful and friendly staff.

Stayed in May 2025

The only thing missing was a small electric water kettle to boil water for coffee or tea (although the staff were happy to provide you with hot water when you asked)

I largely chose this property because of the ample, accessible parking. I rented a car tour Cappadocia; and I had no desire staying in any of the town centres and attempt to park on a 60 degree hill. However, upon my arrival, I was pleasantly surprised to discover that Ciner Hotel was an adorable gem. There’s a lovely pool and an excellent morning breakfast buffet. I also loved the size of my room. Most importantly, it was quiet, something I truly value when I travel.

Stayed in May 2025

Location was a little outside the main town area - but only about 10-15m walk.

This was a comfortable hotel with nice setting and a pool, good breakfast.

Stayed in May 2025

Nothing bothered me. Everything was ok.

the staff of the hotel is very helpful and friendly. They helped me to buy 2 tours, booked transfer to the airport and gave advice to visit wonderful Göreme open air museum. The room was clean and breakfast was ok.

Stayed in May 2025

The WiFi was very poor.

The staff were extremely helpful.

Stayed in September 2024

Only 2 sockets in the rooms which was a bit limiting. However, internet was fine contrary to the other clowns who have left bad reviews about this. The rooms were also very clean, shower was excellent although it didn't always stay on the holder, but at the price of the hotel that's not really a big issue.

Good location right on the edge of Goreme, very friendly and helpful staff, happy to accommodate an extra night stay upon arrival and helpfully answered questions without ever aggressively trying to sell various tour packages.

Stayed in September 2024

Not much access to food/drinks, the AC did not work very well, and the door handle did not lock very securely

The price and pool available. It was quiet and check in check out was easy.

Stayed in September 2024

The bathroom could use a little maintenance (e.g., the towel rack was hanging off the wall, the toilet seat cover was completely detached, and there was no soap dispenser in the shower).

Good location. A short walk from town. Nice clean pool. They quickly answered my questions before I arrived regarding directions via bus. They gave us a family room when I asked for separate beds. The nightly rate was low.

Stayed in July 2024

Breakfast, place, price

Stayed in June 2024

Estupendo y tranquilo hotel a 5 minutos del centro.

Stayed in May 2024

Breakfast was very poor. Definitely need toaster, more salami variety and need fruits. TV not working, WiFi connection in the rooms very poor, very small wardrobe

The location is alright, walking distance to local activities and restaurants

Stayed in April 2024

A little run down in the bathrooms. Could only get at 7am airport transfer, even when flight was at 1:25pm

Hotel staff were friendly and welcoming! Breakfast was good and the beds were comfortable. I'm a cold sleeper, so loved that they had a doona, not just a blanket! Close to the main street/dinner/shopping area (10min walk).

Stayed in October 2023

There was a good choice available at breakfast. The hotel was at the edge of town, which was good as it was reasonably quiet and it was near where all the balloons took off, so you got excellent views if you woke early, especially if you went outside. There was a lovely swimming pool, although it got very crowded and a bit rowdy at the end of the day when all the tours finished. The staff were lovely.

Stayed in August 2023

Nothing

Position Pool Nice staff

Stayed in August 2023

The towels were always dirty, even if they were changed every day. Maybe they should change the degrees of washing, or the towels themselves if they're stained for good, but it was really unacceptable and disgusting. Also, the rooms look very different to what we have seen on booking, or at least the ones we have received. To be honest, I am sure we could've got a better hotel for the same price or for a €20 difference.

The breakfast did not have plenty of options, but it was constantly full. The staff is very friendly and helpful and the location of the hotel is not central, but we preferred to walk a bit around in order to reach it. That is also how we found the tourism agency that booked us the balloon, the green tour and the quads.

Stayed in July 2023