There is no a/c or fan. The weather we had was cool ranging from maybe 7C to 20C. We had to keep our door open for a while at night before going to bed to get it cool enough. We kept window open all night and that did help. Just be aware if you are there during hot weather. One of our rooms was lower and didn’t really get the breeze so it didn’t cool off very well.

Beautiful property, full of character. The rooms were very spacious and comfortable. Staff were all excellent and helpful. Many spots to sit outside with wonderful views. Breakfast at restaurant was delicious! It was peaceful and quiet.

Stayed in May 2025

The room was very big and confortable,we had a jacuzzi in our room,the bed is big and confortable, the View is amazing. The turkish breakfest very tasty and fresh. We recomand.

Stayed in March 2025

A bit further away from main attractions. Smell of burnt wood/coal everywhere. The room was not cleaned once during our 5 days stay and no change of towels either :(

Spacious deluxe room, huge bathroom. Very helpful receptionist.

Stayed in October 2024

Unfortunately there were a few things we disliked so that we cannot give full points. The rooms were not well cleaned (floor not mopped, toothpaste stains, handle of shower was unscrewed). In one room the drain smelled badly; even though telling the staff it was not fixed). The staff is very nice but it seemed that they tried to avoid extra work such as breakfast was not possible to have in the outside area. For this price value ratio though and for the nice rooms and view I would book it again.

The hotel has a great view and the rooms are beautiful. The hotel has a lot of potential and the price value ratio is good.

Stayed in October 2024

None

The cave living

Stayed in September 2024

Breakfast could have been more varied rather than the same thing every day Limited car parking space near hotel Room had central heating which we were told was not in operation but was set to 28°C. Upon playing around with the (broken) thermostat, we were able to reduce the temperature and room was cooler once we had requested a fan to the room. AC would have been nice

Spa bath was fantastic Swimming pool larger than expected Great location with amazing views Very spacious room Comfortable beds Very clean facilities everywhere

Stayed in September 2024

The breakfast was served later than the opening time which is inconvenient if you want to be out and about before the heat. As a coffee drinker I would have also preferred the option. And some of that delicious fruit!

Wonderful hotel. It's close to a lovely little township which has some great restaurants and bars. The breakfast is massive!!

Stayed in August 2024

Very steep parking but it is steep everywhere and not their fault! If you are anxious about driving this kind of road like me, park up and walk a little.

Located in a beautiful city, walking distance to restaurants. Big room and comfortable, but a bit hot even in June.

Stayed in June 2024

The room was BOILING hot. I mean, uncomfortablly hot. With no air con. We only booked it as we were assured that the rooms are cool, but the room was consistently 29-30° with door and window open and fans on constantly. It was very uncomfortable, and we had to pull the mattresses from the bedroom to the living area just to be able to sleep, as the bedroom seemed to have some kind of heated floor. I would seriously not recommend this hotel to anyone who comes from cooler climates at we almost left due to this. The area is very quiet with little to do after 8pm. Alcohol costs a LOT in this area - beware before ordering!!

Amazing breakfast. The chef accommodated us with an off menu item when we told him we don't eat meat, which was greatly appreciated. Stunning place. It makes the cons worth it as Cappadocia is so beautiful Room was visually very beautiful

Stayed in July 2024

It was up a lot of stairs which was hard for getting the luggage down.

We booked at the last minute and were made welcome. Breakfast was exceptional. Staff and manager were lovely.

Stayed in June 2024

Dirty room, especially hot tub, like nobody cleaned it after previous guests. Towels had grey spots. We lived in a cave room, the peculiarity of which is the lack of ventilation in the bathroom and air conditioning. Because of this, the room was damp and stuffy. To solve the problem, we were offered a fan, but it did not have a top protective cover and we were afraid of getting hurt when using it. Breakfast was disappointing - the food is very heavy, a lot of deep-fried food, three types of fat dough with cheese, one small overcooked omelette for two and a lot of sauces, more than half of which you won’t eat. As a result, it seems that you have a table full of food, but you leave the table hungry and unsatisfied.

Location is good - calm place with a beautiful view to the castle. The hotel itself was made using natural materials of a good quality. Personnel were nice and helpful

Stayed in June 2024

It was very hot in Cappadocia whilst we were there and we definitely needed a fan in our room.

The tram at Capp Royal Cave Hotel are very kind and friendly; greeting us like family. The breakfast was a stunning array of delicious foods- breads, fries, eggs, jams, olives and cheeses. The pool was lovely and cool and the sun umbrellas were a welcome addition from last year.

Stayed in June 2024

The hotel lacks a good restaurant with variety of food. You can order only minor snacks, incl. French fries, burgers, etc. The premisses and the kitchen are surely suitable to establish a regular quality restaurant.

The location couldn't be better - great view on the castle, much quieter than in Goreme. Breakfasts were abundant and served by a very friendly and hospitable "chef". The room was spacious and tastefully furnished. The bathroom was simply awesome! Gigantic and very comfy - one room with shower, another one with jacuzzi. The female host was very nice and welcoming; she fixed the Internet for us. I wish we could use the swimming pool but unfortunately it was cold and rainy.

Stayed in May 2024

Nice cave hotel in beautiful Ürgüp , nice and helpful staff, comfortable bed, delicious breakfast with beautiful view made by fantastic chef Hot air balloons flying above hotel, close to local attractions in Göreme, Uçhisar, Avanos

Stayed in March 2024

We were on the ground floor and unfortunately our bathroom smelt very badly of drains, making it unpleasant to be in there. Being so close to reception meant there was a lot of noise. It was also really quite cold.

The staff here were really helpful and friendly and the views and surroundings beautiful. The breakfast was delicious and plentiful. The rooms were lovely and big.

Stayed in October 2023

Climbing stairs every time

Stay was awesome....staff is co operative...fathma is a receiptionist she is very helpful...dhe helps us a lot..

Stayed in September 2023

It’s still being set up fully but some more shade on the terraces would be great and some fans for the room

Beautiful rooms, friendly staff and great location. Big beds and clean bathrooms

Stayed in July 2023

the extra bed was very uncomfortable and small. Would not work for adult.

nice view, good breakfast, nice big room. Location is nice, not very busy, but close to some restaurants and 10 min by car to Göreme.

Stayed in March 2023

Hotel stuff was not friendly, attentive and sometimes polite. Reception was not interested in helping us with entertainment program. Lady in the restaurant was really rude and inhospitable. No one speaks English accept one person in the hotel. Room temperature was about 30+ when we arrived and we couldn’t make it lower. Stuff didn’t even tried to show us how to use a temperature regulator, and it was pretty hard to sleep in that kind of conditions.

Amazing view from the hotel terrace, nice and quiet location. Very big room about 70 sq.m. was really impressive. My wife was really happy about jacuzzi.

Stayed in January 2023

The rooms are beautiful and clean but the ceiling in one of our rooms needed to be repaired as some plaster was flaking.

The staff were very friendly and helpful. The breakfast was delicious and the view from the terrace was just beautiful.

Stayed in August 2025

I’ve booked a room with a window view, when I arrive they give me underground room with no window and there was a Cockroach on the wall. So when i asked the reception he told me that’s the last room he was laying. And now I am sitting on the terrace there really bad smell.

Nothing much

Stayed in August 2025

definitely the air conditioning

The rooms look fantastic

Stayed in July 2025

What I didn't like about the location was definitely the air conditioning. It is present but you can't turn it on or off yourself, you have to report this to the reception. The latter, admittedly, is simple. You pick up the phone and press the number 0 which connects you directly with the reception. They immediately see which room number is calling them. So you only need to indicate that you want to turn on your air conditioning or want to turn it off. But because you have to arrange this through the reception, it's important to take this into account. The disadvantage is, as I mentioned earlier, not all staff members speak sufficient English, and of course you can't use Google Translate via the house phone in your room, so sometimes it's making do. In itself it's not a dealbreaker but something to keep in mind. But now comes the point that was a dealbreaker for me. My air conditioning in my luxury room with private pool was broken, it constantly leaked water causing me to often come home to a large puddle of water in my room. This was supposed to be repaired and at one point they also indicated that it was repaired, but that was not the case, throughout my entire stay this air conditioner continued to leak. In addition, my private pool was adjacent to my room but next to the pool was the motor to heat the water and it created an extremely warm environment, not just the water itself. Reason? They had forgotten to turn off the motor during cleaning. Because of this, I couldn't use my private pool for a day. And yes, if you pay so much extra for a private pool you can expect that this is "perfectly" arranged. Additionally, the purification system makes really a lot of noise. "Relaxed" swimming without ambient noise in your private pool was not an option during my stay. That is really a serious drawback.

The rooms look fantastic, that's all I can say. There is also attention to countless details, such as the murals in specific places in the rooms. The staff is friendly, but my experience is that few staff members speak sufficient English. In itself that is of course not a requirement, after all I am in Turkey, but be aware of this: Google Translate is often your "best friend" at this location, but then you need a live internet connection which, fortunately, is available almost (*) everywhere in the area and is included in the price of your room. What I also liked is the relaxed attitude of the staff. My girlfriend and I arrived quite late at this hotel, after 10:00 pm, and we could still order some hot food while the restaurant was formally closed.

Stayed in July 2025

The only thing that I was missing is daily room service

Amazing place, super friendly staff, tasty breakfast and beautiful terrace views. This place exceeded my expectations 🙏

Stayed in June 2025