Felt like room was a little smaller than what I’d exit, though the room was good with a French style balcony.

I must admire that cleaning/housekeeping lady did really do her job everyday to make sure room is clean and change stuff as and when required without even asking or pointing at any thing. Additionally it’s a great location as many restaurants available just in the front or nearby the hotel, even the hotel cafe (Bern Cafe) is amazing, and the hotel is barely 3 minutes walking distance from Yusufpasa tram station and the main road either sides. Front desk staff also helped me accommodate for the early checkin. Everything was good.

Stayed in August 2025

The wifi is okey but not the best.

Every thing

Stayed in August 2025

Wonderful and friendly staff. They welcomed me with generous hospitality. All thanks and appreciation to them, as they added value and pleasant memories to my stay. The room was clean and the breakfast was varied and very delicious.

Stayed in July 2025

Loud music in the evening

The location is amazing, near tram 1, metro and all kind of services and restaurants. All the staff are very helpful, breakfast is delicious.

Stayed in July 2025

Loud music in the evening

The staff are friendly and helpful, location is amazing few steps to the tram and metro. Breakfast is delicious.

Stayed in July 2025

They don't have parking.

I loved their breakfast and I loved the cafe in the hotel and I can't forget the Turkish coffee they serve.

Stayed in June 2025

The annoying thing is there is no parking.

The staff treatment is more than wonderful

Stayed in June 2025

كانو لطفاء حقاء

Stayed in June 2025

There were very few toiletries available. We brought our own toothbrushes and toothpaste, but it would've been an issue if we hadn't. There wasn't a shower rack to put the soap and shampoo, so we ended up having to place them on the ground, which was quite unhygienic. A couple of items were broken in the room, but they weren't essential.

The location was excellent, just a couple of meters away from the Yusufpasa tram station and a 10-minute walk from the Arksaray metro and airport bus stop. It's a really good choice for travellers who want to explore the Sultanhmet area but don't want to fork out too much for pricey hotels. There were lots of local restaurants around the hotel that were highly affordable and served good food. The buffet breakfast was decent and mostly offered Turkish food with a few Western options.

Stayed in May 2025

Location

Stayed in April 2025

We were in Istanbul on a group tour at the Bern Hotel. It is a great place to stay in Istanbul. The location is very good, convenient for visiting all the interesting places. The hotel has a very good kitchen, where you can eat meals at a budget price. The receptionist – Kauser – is a great host. The hotel staff, Eka, Lia, Ia, Mzia, Sait, showed great attention to us. Many thanks to them. I would be happy to come here again.

Stayed in May 2025

I love it The staff are amazing Khawthar always hear you and suits you to make you comfortable as home, she's makes you love your stay This place is a gem before of the staff They chose the best people to work I reservate on October for my parent and now for my family. Will recommend this with all my heart Thank you Khawthar

Stayed in April 2025

Staff very helpful. We left very early and they were at the counter helping us.

Stayed in March 2025

We enjoyed our stay at hotel. Welcome by staff members was great with fruit plate and plenty of free water in room on daily basis. Our room on the 4th floor was big and quiet, there were enough fresh towels, refrigerator and safe were useful. Breakfast was good so we do recommend hotel.

Stayed in April 2025

Nothing

Very near to all amenities tram

Stayed in April 2025

No issues

Good location Helpful reception staff Clean rooms

Stayed in March 2025

Kawthar was very help indeed and friendly staff

Stayed in January 2025

Sometimes smell of smoke is felt from the outside.

Kawthar has been an amazing person at the front desk who went above and beyond to ensure that he had everything I needed for the room. If anything was missing it was brought up quickly. Thank you

Stayed in December 2024

The property was very well located, soo close to everything and literally next to the tram station, the breakfast was exceptional, and the best part of the stay was the staff, they were attentive to all our enquiries, helped us so much with everything, a special thanks to Kawtar who provided an excellent assistance and valuable advices that shaped our trip, thank you for the amazing service 🙏🏻

Stayed in November 2024

Nothing.

Excellent customer service, delicious breakfast, comfortable bed and clean room. Prayer mat available inside the room. They welcome you with a fruit platter. Best location everything is around you within few minutes.

Stayed in November 2024

Despite the hotel being great and we had a nice stay the only negative I would say is that it is that the rooms are a little small.

The hotel was in a really good location with bus and tram lines just outside of it which made it very easy to get around. There are also a lot of restaurants and shops around if you want to grab something to eat and its always busy even late into the night. The staff members were also great and the included breakfast in our stay was good.

Stayed in September 2024

Rooms need to be refreshed after guests checking out so that no left over behind smoke or any unpleasant Oder .

Staff member so welcoming and have excellent service for the gust , we loved the breakfast options and variety . I recommend for family and friend to visit with no hesitation .

Stayed in October 2024

Nothing in particular

The staff, both at the reception and the bistro were very friendly, the rooms were clean, and the breakfast was simply superb with wide variety to pick from. I'd thank the staff - Kawtar and her colleagues for their excellent hospitality and making our stay pleasant

Stayed in October 2024

Clean,amazing staff and perfect location.

Stayed in October 2024