Breakfast was very poor, often running out of food and poor selection

Hotels position and cleanliness

Stayed in June 2025

Dim lighting in the rooms, super small tv (maybe 13 inch tv), and dark staircase.

Location and the pool was nice.

Stayed in July 2025

Communal grounds are unkempt. Dining room not cleaned and full of ants. Plates and glasses not cleared by staff around pool area. Glass in restaurant/bar not cleaned. Dog chained up outside all day and night (very sad to see).

The location is fabulous

Stayed in September 2024

Standards have gone down over the years and staff were lacking in many ways

Great location

Stayed in September 2024

Could do with a bit of TLC as there are large areas that have been let go a little although these areas do not intrude on the main hotel areas. There are signs of these older areas being tidied up and put back into their original condition which can only be good.

Location was great only 5 minutes to the town centre shops and bars and boats. Pools and pool bar area were good with plenty of beds and areas to sit and eat. The rooms we had were split level - with a double settee bed downstairs and a double bedroom and shower/bathroom upstairs - all were adequate, clean and comfortable.

Stayed in August 2024

nothing

brilliant location, lovely pool, nice clean hotel room.

Stayed in July 2024

The breakfast is not great

Great location. Few minutes walking into town. Right by the river. Great spa.

Stayed in May 2024

Breakfast was shocking. No fruit, fruit juice, cereal and the tea was stewed to writhing an inch of its life. The breakfast was not catered for English. Just Turkish. The staff don’t speak English or understand a word you say so download google translate before you go!

Good location just off the strip. Nice and quiet and the rooms were perfect although in need of glasses and a kettle!

Stayed in July 2024

The location was amazing, right by the river so we could see the boats going up/down and the Turtles. The breakfast was the worst breakfast we have ever had in a hotel. The tomatoes were on their last legs. The staff in the restaurant were unhelpful, untidy. The view looking back to the hotel from the outside eating area looks awful. Old chair seats, rubble and generally a mess. The man on reception who gave us the lovely room with a great view was so helpful but the others on reception were miserable. The lady in the spa was lovely but one day another man was there and really unhelpful and rude so I didn't bother using. Had I known they are separate to the hotel I would have made the effort to go back.

The location was amazing, right by the river so we could see the boats going up/down and the Turtles. The lady that looked after our room (318) was so lovely and helpful. The man on reception who gave us the lovely room with a great view was so helpful.

Stayed in June 2024

The staff were not really interested apart from the cleaners.On arrival we were charged more than was quoted on confirmation docs. When we reached our room there was no key for the safety deposit box ,and we were told it had been lost .When I asked how I could safeguard my monies ,I was told it's ok there are cameras about . I had to spend the whole two weeks hiding my money in the room ,and hoping it would be safe. The food was very poor ,we only ate there once and when we complained, we were told there was no chef. Breakfast was pretty poor ,no fruit juice or friut provided.When I asked for ketchup at my table ,I was pointed towards the bar area.

The room was situated right at the poolside ,the cleaning staff were lovely and efficient . Apart from this can't really think of much.

Stayed in June 2024

Breakfast was very poor Lunch was very poor also and it took over an hour to get one pide bread

Location and Room were great Maid service clean towels etc Quit around hotel at night Good security Spa massages were excellent

Stayed in June 2024

Tea and Coffee facilities in the room would have been nice

Location was ideal for us. The breakfast was basic but decent. We had a room right next to the second pool, which was lovely. Staff were lovely and helpful. Rooms were clean. This is the second time we have stayed here and would stay again.

Stayed in June 2024

Breakfast was basically the same each day. Housekeeping was hit and miss, until I clarified things with them. Trouble with the safe and air-conditioning which was eventually sorted.

The location was great. Room was nice.

Stayed in May 2024

Breakfast was terrible in a rather dirty dining area.

Good location and nice rooms

Stayed in May 2024

Grounds are hopefully a work in progress due to being start of season, quite run down unkempt and in need of work I did notice Maintenance doing jobs about the place so hopefully by season's proper start then it will all be improved. Breakfast room needs a good overhaul and cleaners not so good on glass like windows, shower screens etc. It did not impact my stay at all and I would stay again if price was reasonable

I was worried about reviews about this property, this is a completely honest review. First of all lovely room, clean comfortable massive bed. Big bathroom. Good Aircon at no extra charge, reception staff were friendly. I didn't use the pool or spa as I didn't have time but pool looked clean. Now for the other bits which did not impact my stay directly.

Stayed in April 2024

No pools open and building work going on, same as when i stayed in oct which is ok but when I emailed hotel to ask if would still be going on got no reply

Close to bars

Stayed in April 2024

plenty of food at breakfast, great location on the river and short walk to centre

Stayed in November 2023

The pond for frogs and geese were dirty and full of rubish

Good location hotel just looking tired in need of sprucing up in places

Stayed in October 2023

Didn’t like the blanket that was on the bed could’ve done with a very thin “quilt that covered us.

Very good breakfast, it had a mixture of everything from hot stuff too Continental.

Stayed in September 2023

It stated fitness centre however there was none

Stayed in September 2023

Relaxing and quiet

Great value for money lovely location

Stayed in August 2023

A little run down in places, sometimes cleanliness around the pool was not great.

Nice pool, riverside location. Nice spa. Excellent staff.

Stayed in August 2023

Breakfast goes below any positive grading

Location, coziness and comfort. Nice terrace (in duplex) and powerful AC on both floors. Very friendly staff - both at hotel, spa and bar

Stayed in July 2023

Needs a refurb

Staff

Stayed in May 2023

Noisy frogs 😁 at night

Super location, friendly helpful staff. Pool area lovely

Stayed in July 2023