Reviews of Assos Kervansaray Hotel - Special Category

Location and valet

The location and valet team were the only redeeming parts of this stay. Everything else was a letdown from the moment we arrived. Customer service was terrible. They insisted on collecting passport numbers from everyone in our group—including the kids—just to activate Wi-Fi, which never worked. At 11:30 PM, when we were hoping to wind down, I had to go back to the front desk, only to find they had entered everything incorrectly. In the middle of July, our room’s air conditioning didn’t work. When we informed the staff, the response was essentially “too bad, someone can fix it in the morning”—even though we were checking out the next day. No offer of a fan, no apology. The room was unbearably hot and humid. We couldn’t sleep until around 4 AM, and when I asked for a late checkout, they flat-out refused. To make things worse, the beds were rock hard and the power went out in the middle of the night. Breakfast was forgettable at best. When checking out, I asked for my car and was told valet would be notified. Twenty minutes later, I went outside and found out they had never called for it. If you don’t speak Turkish, good luck. I’m Turkish-American, so I could navigate the situation, but if I weren’t, I’d have been completely stuck. Truly a frustrating and uncomfortable stay. I will not be returning—and I strongly suggest others look elsewhere.o

Location and clean

Everything was great

Amazing location, quiet surroundings, excelent breakfast. Wonderful to have a pool around. Room with a view to the sea. Listening to the relaxing sound of the waves.

The doors of the adjacent chamber opening and closing early in the morning made quite a noise.

great breakfast and location.

Great location and very charming place! Excellent breakfast!

It's a beautifully decorated hotel; the room I had was very spacious, with two bathrooms (though the big shower head didn't work as it should in either of them, but excellent water pressure), and a beautiful view over the restaurant out to the little harbour and the sea. Parking is not a problem as the staff park the car for you. When it's quiet, you can hear the sea. Lovely.

I stayed for two nights, Monday to Wednesday. The first night was blissfully quiet, but the second night was totally ruined by very loud pop music being played both outside in the restaurant (which was deserted) and also inside the hotel foyer (which is huge and completely open to both floors of the building). By 11pm I called Reception to ask how long this would be going on for and was told "until midnight". If you want a quiet and undisturbed stay, avoid this hotel! The WiFi is unacceptably weak, often non-existent.

Beach front chilled atmosphere

Absolutely nothing

Confortable rooms, great staff, superb breakfast and very nice location.

Wi-fi was quite weak.

location : perfect staff : friendly but problems to understand English, except Manager at reception desk

drinks : too expensive, but this is Turkey

Amazing location, right on a small and narrow strip of coast, lined with small restaurants, two narrow streets and a handful of hotels and guest houses. We were quite surprised! We had a good view from the bedroom, and the breakfast was enormous - everything you could imagine eating for breakfast and then some. The setting is gorgeous and peaceful, good for a break from cities and busy tourist sites. The ruins of Assos are at the top of the hill behind the coast.

The road down the hill to the coast is very narrow, steep and winding, and a bit unnerving but it gets you there!

Breakfast was good, typical Turkish breakfast, liked all the fruit, eggs, good tea, plenty of cheese & olives & some hot items

Bread not fresh, needed to be toasted

Large room, 2 shower and toilet and a bath tab next to bed. View from window also nice. Lobby is interesting and sun beds in front of beautiful Aegean sea.

Music from in front of hotel stars at 8am, wish bit later

We loved the property; it had beautiful decor, friendly staff, and excellent location. Out room was spacious and comfortable. The crew was exceptionally attentive and courteous, always ready to assist with a smile, making us feel truly welcomed.

Great room, friendly staff outstanding location, special hotel