Skip to main content
  1. Hotel reviews homepage
  2. Turkey hotel reviews
  3. Marmara Region hotel reviews
  4. Istanbul hotel reviews
  5. Reviews of Aspen Hotel & SPA Istanbul Old City

Reviews of Aspen Hotel & SPA Istanbul Old City 4 stars

Aksaray Cad. No:25 Laleli, Fatih, 34150 Istanbul, Turkey

#515 of 2,507 hotels in Istanbul

Guests' Choice

Review score

Based on 575 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    8.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location. Friendly staff

    Stayed in September 2025

  • Reviewed: 3 September 2025

    8.0
    Nice hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have had more variety

    Staff were friendly, room was clean and a good size

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    Nice one compared to many in the area
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean

    Stayed in July 2025

  • Reviewed: 30 August 2025

    10
    Excelent experience, definitely will book for a next time
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Pool was ok, water is not heated

    Excelent service, friendly staff

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The staff were friendly and the room was clean very good location.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    9.0
    A wonderful stay in an excellent location - would return again happily
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The pool spa area felt a little ‘dingy’ with the red lights and could do with a scrub in places. Not somewhere you’d want to lounge as it’s quite small, dark/outdated but the pool was an excellent temperature and the Turkish bath was lovely.

    Excellent location, great facilities, great and varied breakfast. Pool and spa were great to refresh.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Good location for exploring, clean. Friendly staff
    • Leisure trip
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Pillows hard and uncomfortable

    Good location. Very close to tram to explore city - cheap and easy to use. Can walk to all attractions but in August it’s hot so air conditioned tram a good option at 75p a trip

    Stayed in August 2025

  • Reviewed: 7 August 2025

    10
    Exceptional
    • Family with young children
    • Budget Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Bayram was a wonderful host. Everyone was very gentle and lovely.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    10
    I would stay here over and over again.
    • Leisure trip
    • Group
    • Budget Double or Twin Room
    • Stayed 6 nights

    Wouldnt say something i didnt like but the room we had was quite small though it works for us. Aircond temperature was too cold and not adjustable, so we had to switch the aircond off at some point (also not a big deal for us, was okay with that). Housekeeping could put the blanket sheets a little better, but this are just small comments for improvements. Otherwise the hotel is perfect.

    Everything was good. Air condition was always really cold and nice especially during summer. Rooms were cleaned well everyday. Lobby area and reception really helpful. Theres also coffee in the corner where you can ask for while waiting for taxi. Location is perfect, can always get a taxi there, and even for metro, super easy. Walking distance also to the grand bazaar. So overall a good stay.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, I returned too late from the city so the swimming pool was closed.

    Location, cleanliness, comfort. Breakfast was excellent.

    Stayed in June 2025

  • Reviewed: 2 August 2025

    9.0
    5 star
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Every thing was very good nothing was bad

    Hotel staff specially the receptionist are amazing! They are really supportive. Our flight was delayed and we needed some more time to stay at hotel and were courteous enough to let us stay without any extra charges. We liked the water from the toilet seat it was realy un expected house keeping was efficient

    Stayed in August 2025

  • Reviewed: 23 July 2025

    9.0
    Lovely hotel and great staff. Breakfast was a let down.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was very basic and they ran out of bread every day so we were unable to have any toast.

    It was clean and modern and excellent location

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Fun Istanbul trip with support from Aspen Hotel staff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    1. The sauna was not working for the first few days of our stay. 2. The swimming pool water was freezing cold - lukewarm heating of the water would have helped. 3. Swimming pool was very small/tiny. 4. Room walls were a bit thin as you could hear people in the corridors or other rooms.

    The staff were helpful and supported us with bookings for the day or evening trips we wanted. I wish to particularly mention Yusuf at the hotel reception who helped and was patient when we were making those bookings. Thank you Yusuf and also thank you to Kadir! Location was convenient to public transport. Room was comfortable.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    I am so glad I booked this hotel. Great location, the entire staff were very friendly, nice, helpful and professional. I
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Unfortunately the swimming pool was very cold not heated and the sonna was not working during our stay

    Great location, the entire staff were very friendly, nice and professional. The hotel was very clean, the breakfast had great and a variety of food options. I will definitely book this hotel again and I will definitely recommend it to everyone I know

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    Very good
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    very friendly staff, cleanliness, very good food

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Aspen Hotel perfect place to stay
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to mention as everything was perfect. Very helpful staff at reception

    Very welcoming staff. Pure professionalism. Will definitely visit again.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Thank you Aspen team
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    I liked the location very much, the hotel is in the middle of a shopping area. You have access to all public transport: bus, tram, and metro. There are a lot of restaurants with traditional Turkish delicious. The hotel staff is very friendly and helpful. Rooms are clean. The pool and hamam work very good. Classic breakfast (egg, tomato, cereals, etc)

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Overall very good stay, staff were great. Clean and tidy. Close to everything
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    The pool was cold, and there was no massage place inside the hotel even though it says

    Good location

    Stayed in July 2025

  • Reviewed: 26 June 2025

    8.0
    Good location and breakfast with limited Spa experience
    • Leisure trip
    • Couple
    • Budget Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The Spa was a bit of a non event. We were told it was open but we had to move a barrier to get down the stairs. It was unmanned after we were told it was open. No towels available and no massage staff to assist. We eventually went elsewhere for our Spa experience.

    Great location, good room and nice breakfast

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff members especially Turan and Onur are very helpful, friendly and professional, peaceful stay, convenient place

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    Our stay was excellent, with very minor issues.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The swimming pool was small. The bathroom water smelled very slightly of chlorine. The soundproofing is very weak, as we were able to hear almost everything going on in the hallways.

    The rooms were very spacious. The location was very good, with many restaurants and shops nearby. The hotel being very close to a tram station and a metro station was also very helpful.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    10
    Would definitely recommend
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    very good staff members, helped with everything would definitely recommend, Thanks to Turan & Onur

    Stayed in June 2025

  • Reviewed: 7 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice atmosphere, friendly staff, good ammenities. Loved it here

    Stayed in June 2025

  • Reviewed: 6 June 2025

    9.0
    Great location for visiting Istanbul, comfortable hotel and walking / tram distance from everything.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The staff could consult a western person for ideas of easy breakfast items to add. eg the Muesli was, we think, porridge oats.

    Lovely hotel in a good location. Very friendly staff. Walking to the Bazaar (12 mins) or further to the Blue Mosque (20 mins). Also 5 mins walk to the nearest Tram station, so good location to come back to for a refresh in the afternoon. Really nice room, not huge but very comfortably furnished. Fridge and electric jug to use. Breakfast has different reviews on the site, it is very extensive for Turkish items, limited for Western tastes. But would still give the breakfast a very good rating. The spa area is lovely, but it is a cold plunge pool. We found it too cold to use.

    Stayed in June 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: