Reviews of Alphan Cappadocia
Aşağı Mahalle Mevlana Cad. No : 29 Uçhisar, 50240 Uchisar, Turkey
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWe did not receive the room type we had reserved. Instead, we were given a room of significantly lower standard, where three beds were cramped together without any proper layout—something we could have easily found elsewhere for half the price. One of the beds was positioned directly under the air conditioner, making it unusable, the room was poorly lit, and the bathroom facilities were partly broken. The overall space was so limited that even moving around was extremely inconvenient; for one person to access the bathroom, the others practically had to remain immobile. While the staff were polite and welcoming, the condition and standard of the room were far below expectations and certainly did not justify the amount paid.
Dear Esref, Thank you for taking the time to share your feedback. However, we must clarify an important detail regarding your stay. Your reservation was made for 3 adults and 1 child, but upon arrival, you checked in with 5 people and intentionally withheld one guest’s ID at check-in. This created a situation that was neither fair to us as a hotel nor respectful to other guests who make honest and accurate reservations. Despite this, we did not charge you any extra fees and still provided accommodation for your entire group. It is therefore quite surprising and disappointing to read such an unfair review. Our family rooms are clearly described on all booking platforms, and we always provide the exact room category that is reserved. Had the number of guests matched the reservation, the room arrangement would have been fully adequate and comfortable. Overcrowding a room beyond its intended capacity will, of course, create issues with space and comfort, which cannot be attributed to the hotel. We value honesty and transparency in our relationship with guests. Unfortunately, your actions did not reflect that, and it is unfair to publicly criticize our property when the problem arose from exceeding the booking conditions. Nevertheless, we are glad to hear that you found our staff polite and welcoming, and we sincerely hope that in the future, you approach accommodations with clearer communication and respect.
Dear Esref, Thank you for taking the time to share your feedback. However, we must clarify an important detail regarding your stay. Your reservation was made for 3 adults and 1 child, but upon arrival, you checked in with 5 people and inte… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewVery helpful hosts and welcoming. Helped me with my car problem. All requests are met. Its pansion run by family and has wonderful decorations. Had room with balcony which has nice view
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe staff is great, the room is very clean and the breakfast is great. There was a small confusion about the room arrangement, but Zeynep fixed the issue nicely.
There is almost no WiFi connectivity in the top floor.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewLovely accomodation, good value! Very friendly staff! Exceptional breakfast!
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewView from my room straight to uchisar castle, balloon, nice balcony, very friendly & helpful staff as well as the owner. Value for money
Painting in the room lil bit scary for my daughter, but not really annoying.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewIt was good and quiet.
None
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewJust value for money
Rooms are small
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewGood value for money and good breakfast Staff didn’t speak English but tried their best to communicate and made sure we get everything we needed. Easy to get to goreme. it’s about 10 minutes walking distance from the bus stop.
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewWe spent two beautiful days Zeinep very kind and helpful with us, very clean hotel and breakfast it was delicious.I recommend it by italian guys 💞 Giada, Cristian, Matteo
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewLocation, quiet place and close to uchișar castle, but the town is small Decent price for what it offers Clean room and nice decorations Unfortunately only that was good
There were lots of things,so Even the lady from reception is trying to help no ENGLISH, sign language The location has nice view to castle but it's obstructed by ugly buildings in front of the view In 4 nights there were no cleaning in the room even we told the lady in the 3rd day we want cleaning. To only cleaning was a small quantity of toilet cleaner. There is no refrigerator inside, no kitchenette, the water pressure on top floor was very low, bearly flushed the toilet And now the really bad things THERE IS NO TOILET BRUSH so imagine 5 persons, 4 days. And worst thing in the 3rd day when she came to clean the room, but did nothing, she only poured some dezinfectant in the toilet even there were marks of sh... on the toilet. When we checked in there was only 1/2 roll of toilet paper, for 4 nights, 5 persons In the room the lighting is extremely low, and even in breakfast room you almost can't see The even worse thing: breakfast In the night before staying here we've stayed in Bolu, and had a truly Turkish breakfast Here we had almost nothing 5 persons:: 3 adults 2kids First day : for all 5 , an omelette that was barely enough for kids, 1 glass of milk or juice only for kids,, the rest of the table in the picture. 1 pot of tea, and some cakes. No coffee if you don't ask Second day we asked a second omelette because we were starving 5 persons with all the famous Turkish breakfast. And because of that the next 2 days we didn't get no tea, juice, milk or coffee. Just a 2 eggs omelette and couple of slices of cheese. We will never come back here and we do not recommend at all this place.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewWe had a wonderful time staying in Alphan Cappadocia. The hotel is located in a quiet street, it's easy to park, yet going to Uçhisar castle or the pigeon valley is just a few minutes walk away. The house is really nice and beautifuly decorated. The hosts are kind and always ready to help. We had 2 rooms, clean and confortable, ideal to recover from our long hikes. The breakfast, freshly cooked every morning is delicious, a great turkish experience. We definitly recommend staying in Alphan Cappadocia.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewVery nice and cosy place! - very good location: near the centre of village - just only so far to be at the steps of tourist centre, but in quiet street without disturbances during the nighttime; - good accommodations: very clean rooms, fresh towels and linen, toiletries and etc. The breakfast is very tasty! - the nicest service - always ready to help you with anything, including even your additional food preferences: my mother is very grateful for her morning porridge, which is not included in the menu usually! - thank you very much for our wonderful stay in your place, we would like to visit and stay here during our next visit very much!
Dear Natasha, Thank you so much for your kind and thoughtful review! We’re truly happy to hear that you and your family had a pleasant and comfortable stay with us. It means a lot to us that you appreciated our location, cleanliness, breakfast, and personalized service. We were especially glad to accommodate your mother’s breakfast preferences — her smile made our day! We would be delighted to welcome you again anytime. Looking forward to your next visit! Warmest regards, Alphan Cappadocia Team
Dear Natasha, Thank you so much for your kind and thoughtful review! We’re truly happy to hear that you and your family had a pleasant and comfortable stay with us. It means a lot to us that you appreciated our location, cleanliness, break… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewExcellent, helpful and friendly staff. The rooms are clean and comfortable. Delicious Turkish breakfast. The neighbourhood is quiet.
Dear Essam, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay, our breakfast, and the calmness of the neighborhood. It was a pleasure hosting you, and we hope to welcome you back again in the future! Warm regards, Alphan Cappadocia Team
Dear Essam, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay, our breakfast, and the calmness of the neighborhood. It was a pleasure hosting you, and we hope to welcome you back again in the future!… Show more
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewIt's very clean and treadishnal breakfast
The breakfast
Reviewed: 3 January 2025 · Stayed in December 2024
Verified reviewThe local Turkish breakfast was amazing each morning. The consistent heat in the rooms was excellent for our time there during the winter time.
While the breakfast was good, it could have had a little more of a variety of foods. Also could have used more heat in the breakfast area, but good overall.
Reviewed: 15 December 2024 · Stayed in September 2024
Verified reviewReviewed: 5 December 2024 · Stayed in December 2024
Verified reviewBeautiful, warm cozy and very comfortable place to stay in Cappadocia. Great hospitality from Mr.Mehmet, thanks for welcomed us.
Nothing