10/7 Moo.4 Kaibae Beach Koh Chang Trat, Kai Bae Beach, 23170 Ko Chang, Thailand
#1 of 153 hotels in Ko Chang
Guests' ChoiceBased on 69 hotel reviews
9.7Cleanliness
9.9
Comfort
9.8
Location
9.4
Facilities
9.6
Staff
9.9
Value for money
8.8
Free WiFi
9.0
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Showing 1 – 25
Reviewed: 16 June 2025
Kc__
NetherlandsThere were some renovations going on which was a bit inconvenient
Beautiful hotel with a lot of breakfast options and very nice spa with excellent massages.
Stayed in May 2025
Reviewed: 31 March 2025
Araminta
United KingdomI have a milk allergy and tried to explain this to staff for breakfast but don’t think they understood. Kept being given food with dairy in it.
The room is as beautifully designed, the whole architecture of the hotel was amazing. Staff really helpful. Loved the pool and gym.
Stayed in March 2025
Reviewed: 16 February 2025
Chris
SwitzerlandWhat I dislike is the numerous families with smalll kids and even babies with whom you are forced to share the pool. Unfortunately it is impossible to enjoy the fantastic pool and sunbeds due to noisy families which use the entire area as playground. I have a completely different understanding of a hotel named "the retreat" and would be willing to pay more if this was an adults only hotel. I can therefore not recommend this place for couples or singles who are seeking the tranquility. Nonetheless a big compliment and thank you to the amazing staff.
Absolutely perfect. Worth each penny (Baht). Perfect modern and well designed rooms. A special big compliment and thank you to the amazing staff who made everything to provide great service and to make our stay enjoyable.
Stayed in February 2025
Reviewed: 5 February 2025
Claire
IrelandNothing
Cleanliness,excellent food and service
Stayed in February 2025
Reviewed: 29 January 2025
High
SwitzerlandTo be really honest - Nothing. It was probably the closest encounter to a perfect holiday I ever had.
This was the best Resot I have ever been to. I do fancy holidays every year but the Retreat was without a doubt the best Hotel I ever visited. Firstly this place is aesthetic as fuck. Perfectly designed, beautiful plants everywhere and just a very very nice vibe where you always feel private. The Breakfast: Absolutely Amazing. You get to choose between more than 3 Pages of Gournet Breakfast choices which all taste delicious! The View is also perfect! The Personal is very friendly and you feel very welcomed. Room: Absolutely perfect. Location: Right in the Center where you need to be. Just overall a perfect experience. We from Room 816 thank you guys for this amazing Experience. Kindest Regards, Aramas
Stayed in January 2025
Reviewed: 21 January 2025
Roy
United KingdomNo beach
Fantastic atmosphere with very attentive staff. The breakfast was outstanding as was the dinner. The dinner was a little expensive compared with the local area but the dinning experience was worth it. The room was lovely, we had a corner pool access room.
Stayed in January 2025
Reviewed: 11 January 2025
Anders
NorwayIt misses a beach Advise is to improve the English language of the staff
Ambience and quality of facilities Very good food and service Great spa
Stayed in January 2025
Reviewed: 9 January 2025
Lise
NorwayThe coffee in the room was not good enough, and they should avoid using air freshener and overly perfumed products in the rooms.
Luxurious hotel with great atmosphere. The room, and especially the bed was amazing! Wonderful staff.
Stayed in January 2025
Reviewed: 2 January 2025
Luciano
GermanyThe price
The rooms and private pool
Stayed in January 2025
Reviewed: 1 January 2025
Lushan
United KingdomThe AC in my room was too loud.
Quiet yet conveniently located. Large rooms. Great breakfast. Helpful staff. Stunning view.
Stayed in January 2025
Reviewed: 3 December 2024
Jerry
United KingdomEverything was perfect!
Truly exceptional hotel, beautiful location and rooms with brilliant staff. A little island of tranquility but still very close to lots of bars and restaurants
Stayed in November 2024
Reviewed: 18 November 2024
James
United KingdomLuxury facilities. Amazing staff
Stayed in November 2024
Reviewed: 16 November 2024
John
United KingdomBeautiful resort and excellent service, only downside was being unable to walk in a beach, you don't come to Thailand to sit at the pool
Stayed in November 2024
Reviewed: 29 August 2024
James
ThailandOnly negative would be no beach, but to be fair has a stunning pool and you can always walk to a near beach.
Beautiful hotel, great location for ealking to waterfalls, viewpoints, and great restaurants. Hotel has a great team super food and breakfast was amazing as all cooked to order. We will certainly be back.
Stayed in August 2024
Reviewed: 11 August 2024
Arild
NorwayI will summarize my impression of the hotel in one word; Wow! Upon first meeting the wonderful staff, I felt welcome. The interior, the exterior, the location and the food are also top quality. And sitting in the restaurant and enjoying breakfast with a sea view was worth the stay alone.
Stayed in August 2024
Reviewed: 18 July 2024
Tom
United StatesFantastic breakfast, where we could choose as much as we wanted from an a la carte menu. I guess they offered instead of a buffet as it was low season.
Stayed in July 2024
Reviewed: 4 May 2024
Abigail
United KingdomThe food and staff were amazing.
Stayed in April 2024
Reviewed: 1 May 2024
Tobias
GermanySuper clean. Super friendly and helpful staff. The direct pool access. Nice, comfortable and perfectly clean rooms. Super delicious all day breakfast a la carte. Would definitely choose this place again on Koh Chang
Stayed in April 2024
Reviewed: 28 April 2024
Raissa
Netherlands-
This accommodation has been excellent and beyond that. The location, the people, the facilities - everything about it was right and thoughtfully put together.
Stayed in April 2024
Reviewed: 18 April 2024
Stefan
SwitzerlandThe staff was exceptional, exceeding all our expectations. The staff went above and beyond to ensure that every aspect of my stay was perfect. From the warm welcome at check-in to the attentive assistance throughout my visit, I felt truly valued as a guest. Special thanks to Ped from the reception and Veea from the service for making our stay truly memorable. Moreover, the hotel itself is stylish and chic. The modern design and attention to detail create a luxurious atmosphere that is both inviting and sophisticated. From the elegant lobby to the beautifully appointed rooms, every corner of the hotel exudes elegance and class.
Stayed in April 2024
Reviewed: 5 April 2024
Florence
Switzerlandnothing
stylish, timeless design. wonderful pool area, everything around you is green. rooms are spacious , balcony with sunbeds. allday breakfast is beyond. best hotel i ever stayed in
Stayed in March 2024
Reviewed: 4 April 2024
Robert
IsraelNo beach, no access to beach (other than a four minute golf cart shuttle, sadly only one way)
Beautiful Excellent design and eye for detail.
Stayed in April 2024
Reviewed: 25 March 2024
Josie
United KingdomThe design and architecture and grounds were beautiful. Staff and service went above and beyond - a true five star treatment. Special thanks to Lyu for our breakfast. Great view from the gym
Stayed in March 2024
Reviewed: 18 March 2024
Mindaugas
LithuaniaThe only downside is that it does not have a beach. But we new that before choosing.
Facilities, food, staff everything is perfect
Stayed in March 2024
Showing 1 – 25
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