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Reviews of The Retreat Koh Chang, an SLH Hotel 5 stars

10/7 Moo.4 Kaibae Beach Koh Chang Trat, Kai Bae Beach, 23170 Ko Chang, Thailand

#1 of 153 hotels in Ko Chang

Guests' Choice

Review score

Based on 69 hotel reviews

9.7

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.8

  • Location

    9.4

  • Facilities

    9.6

  • Staff

    9.9

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 16 June 2025

    9.0
    Beautiful hotel and spa
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    There were some renovations going on which was a bit inconvenient

    Beautiful hotel with a lot of breakfast options and very nice spa with excellent massages.

    Stayed in May 2025

  • Reviewed: 31 March 2025

    10
    Beautiful hotel
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    I have a milk allergy and tried to explain this to staff for breakfast but don’t think they understood. Kept being given food with dairy in it.

    The room is as beautifully designed, the whole architecture of the hotel was amazing. Staff really helpful. Loved the pool and gym.

    Stayed in March 2025

  • Reviewed: 16 February 2025

    10
    Great hotel but not a retreat
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    What I dislike is the numerous families with smalll kids and even babies with whom you are forced to share the pool. Unfortunately it is impossible to enjoy the fantastic pool and sunbeds due to noisy families which use the entire area as playground. I have a completely different understanding of a hotel named "the retreat" and would be willing to pay more if this was an adults only hotel. I can therefore not recommend this place for couples or singles who are seeking the tranquility. Nonetheless a big compliment and thank you to the amazing staff.

    Absolutely perfect. Worth each penny (Baht). Perfect modern and well designed rooms. A special big compliment and thank you to the amazing staff who made everything to provide great service and to make our stay enjoyable.

    Stayed in February 2025

  • Reviewed: 5 February 2025

    10
    One of the best 5 star hotel experiences. Great attention to detail and staff go above and beyond. We thoroughly enjoyed
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Cleanliness,excellent food and service

    Stayed in February 2025

  • Reviewed: 29 January 2025

    10
    Best Resort I ever visited.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 6 nights
    • Submitted via mobile

    To be really honest - Nothing. It was probably the closest encounter to a perfect holiday I ever had.

    This was the best Resot I have ever been to. I do fancy holidays every year but the Retreat was without a doubt the best Hotel I ever visited. Firstly this place is aesthetic as fuck. Perfectly designed, beautiful plants everywhere and just a very very nice vibe where you always feel private. The Breakfast: Absolutely Amazing. You get to choose between more than 3 Pages of Gournet Breakfast choices which all taste delicious! The View is also perfect! The Personal is very friendly and you feel very welcomed. Room: Absolutely perfect. Location: Right in the Center where you need to be. Just overall a perfect experience. We from Room 816 thank you guys for this amazing Experience. Kindest Regards, Aramas

    Stayed in January 2025

  • Reviewed: 21 January 2025

    10
    Fantastic staff and atmosphere
    • Leisure trip
    • Couple
    • Deluxe King Room with Pool Access Corner
    • Stayed 2 nights
    • Submitted via mobile

    No beach

    Fantastic atmosphere with very attentive staff. The breakfast was outstanding as was the dinner. The dinner was a little expensive compared with the local area but the dinning experience was worth it. The room was lovely, we had a corner pool access room.

    Stayed in January 2025

  • Reviewed: 11 January 2025

    9.0
    Excellent stay in a relaxing environment
    • Leisure trip
    • Couple
    • Deluxe King Room with Pool Access Corner
    • Stayed 2 nights
    • Submitted via mobile

    It misses a beach Advise is to improve the English language of the staff

    Ambience and quality of facilities Very good food and service Great spa

    Stayed in January 2025

  • Reviewed: 9 January 2025

    9.0
    Luxurious hideaway in the heart of Koh Chang
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The coffee in the room was not good enough, and they should avoid using air freshener and overly perfumed products in the rooms.

    Luxurious hotel with great atmosphere. The room, and especially the bed was amazing! Wonderful staff.

    Stayed in January 2025

  • Reviewed: 2 January 2025

    10
    It was great
    • Leisure trip
    • Couple
    • Deluxe King Room with Pool Access Corner
    • Stayed 3 nights
    • Submitted via mobile

    The price

    The rooms and private pool

    Stayed in January 2025

  • Reviewed: 1 January 2025

    10
    Relaxing stay, great breakfast
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 7 nights
    • Submitted via mobile

    The AC in my room was too loud.

    Quiet yet conveniently located. Large rooms. Great breakfast. Helpful staff. Stunning view.

    Stayed in January 2025

  • Reviewed: 3 December 2024

    10
    Amazing stay at a stunning hotel
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    Everything was perfect!

    Truly exceptional hotel, beautiful location and rooms with brilliant staff. A little island of tranquility but still very close to lots of bars and restaurants

    Stayed in November 2024

  • Reviewed: 18 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 5 nights
    • Submitted via mobile

    Luxury facilities. Amazing staff

    Stayed in November 2024

  • Reviewed: 16 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier King Room
    • Stayed 8 nights
    • Submitted via mobile

    Beautiful resort and excellent service, only downside was being unable to walk in a beach, you don't come to Thailand to sit at the pool

    Stayed in November 2024

  • Reviewed: 29 August 2024

    10
    A must stay in koh chang
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights
    • Submitted via mobile

    Only negative would be no beach, but to be fair has a stunning pool and you can always walk to a near beach.

    Beautiful hotel, great location for ealking to waterfalls, viewpoints, and great restaurants. Hotel has a great team super food and breakfast was amazing as all cooked to order. We will certainly be back.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Wow!
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I will summarize my impression of the hotel in one word; Wow! Upon first meeting the wonderful staff, I felt welcome. The interior, the exterior, the location and the food are also top quality. And sitting in the restaurant and enjoying breakfast with a sea view was worth the stay alone.

    Stayed in August 2024

  • Reviewed: 18 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights

    Fantastic breakfast, where we could choose as much as we wanted from an a la carte menu. I guess they offered instead of a buffet as it was low season.

    Stayed in July 2024

  • Reviewed: 4 May 2024

    10
    We would certainly return to The Retreat again. The staff were wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 6 nights
    • Submitted via mobile

    The food and staff were amazing.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    Super clean. Super friendly and helpful staff. The direct pool access. Nice, comfortable and perfectly clean rooms. Super delicious all day breakfast a la carte. Would definitely choose this place again on Koh Chang

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Dreamy and beautiful!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    -

    This accommodation has been excellent and beyond that. The location, the people, the facilities - everything about it was right and thoughtfully put together.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 3 nights

    The staff was exceptional, exceeding all our expectations. The staff went above and beyond to ensure that every aspect of my stay was perfect. From the warm welcome at check-in to the attentive assistance throughout my visit, I felt truly valued as a guest. Special thanks to Ped from the reception and Veea from the service for making our stay truly memorable. Moreover, the hotel itself is stylish and chic. The modern design and attention to detail create a luxurious atmosphere that is both inviting and sophisticated. From the elegant lobby to the beautifully appointed rooms, every corner of the hotel exudes elegance and class.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    best hotel ever
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    stylish, timeless design. wonderful pool area, everything around you is green. rooms are spacious , balcony with sunbeds. allday breakfast is beyond. best hotel i ever stayed in

    Stayed in March 2024

  • Reviewed: 4 April 2024

    10
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Access
    • Stayed 4 nights
    • Submitted via mobile

    No beach, no access to beach (other than a four minute golf cart shuttle, sadly only one way)

    Beautiful Excellent design and eye for detail.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The design and architecture and grounds were beautiful. Staff and service went above and beyond - a true five star treatment. Special thanks to Lyu for our breakfast. Great view from the gym

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The only downside is that it does not have a beach. But we new that before choosing.

    Facilities, food, staff everything is perfect

    Stayed in March 2024

Showing 1 – 25

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