Reviews of The Library 5 stars

EVERYTHING top-notch. Truly 5 star hotel. Very centrally located but quiet and secluded inside. Gourmet food. Lovely beach.

Nothing

Amazing property with amazing staff

- The breakfast was absolutely the best – freshly prepared food served right on the terrace next to the beach. - The staff were extremely friendly and attentive, and the hotel itself felt very welcoming. - The room service was amazing, with everything perfectly cleaned and tidied up each day.

- Some of the buildings could use renovation from the outside, as I noticed a bit of rust on the metal parts and some faded facade paint. However, overall the entire property is very well maintained, tidy, and clean.

The pool Villa is enormous and very convenient. The pool and beach area is nice and not crowded. Very interesting design.

Lots of misquitos also in the room (although we kept the doors closed). Doors in the room very difficult to open, they are crooked and old.

Location and staff and cleanliness

Outer structures dated and in need of repair

Everything

No curtains in some of the rooms Sunlights can wake you up at 6:00 in the morning

1. The hospitality service is absolutely superb. Every day complimentary items, tornado cleaners, staff are very friendly and kind. 2. The hotel book/library-like designs are noticeable everywhere in the surrounding. I loved it. Smart designer. The secret pool vila is huge. It has everything inside. And is absolutely beautiful. 3. Breakfast is also amazing. 4. Super large villa potentially very spoiling and amazing.

Room & room maintenance: Pool: the water is cold and not even warm hence, we couldn't use the pool. Our room problems were: Jacuzzi: didn't have hot water at night, we complained two nights in a row. couldn't solve. Shower heads: When we entered the room we noticed the bathroom with two shower heads so tried showering together. Alas, both shower heads were flawed- one leaking severely, the other not flowing water inky dripping. They only fixed the leaking one, but we didn't complain again. And they didn't ask if problem was solved. The doorbell system: was beeping constantly so they disabled it the first day. LED controller was without batteries. They replaced batteries on the first night. Missing curtains on the desks zone windows or missing a door to the bedroom leads to light entering the room in the morning. Quite zone and pool are not quite. Kids play and make noice. We complained twice but so they did nothing with it. The employe near the pool didn't comment the kids and didn't do nothing. Major key Drawback- The key is a major hassle because they give you a card to enter the suites area and then you also have a physical key for the room. They bunch it with another leather casing so you need to carry a big pack instead of just a room-card in your wallet.

The rooms are very big and clean The beach and pools are great

Do not have any facilities or attractions for kids ( simple ping pong or billiard table would have done it) The breakfast is ala carte only : not convenient and takes longer time. I would add buffet for certain things and order others

Hotel, staff, food, breakfast, value, location

The Secret Villa was beautiful - well equipped and spacious. Like all the other reviews the bed is next level huge.

It wasn't that I didn't like it but it would be more comfortable to have a couple of sun loungers around the villa pool rather than the mattresses that are currently provided. I felt like I was permanently lying down which wasn't that comfortable.

The Library is a true gem on the hotel map of Koh Samui. The Secret Pool Villas are the perfect way to spend a holiday in an intimate, beautiful, and design-forward setting. Probably the most Instagrammable hotel ever :) The staff is incredibly friendly, and the coffee at breakfast is the best we had in Thailand :) Great location. A perfect week.