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Reviews of Sunset Beach Resort - SHA Extra Plus 4 stars

316/2 Phrabaramee Rd., Phuket, 83150 Patong Beach, Thailand

#289 of 439 hotels in Patong Beach

Guests' Choice

Review score

Based on 931 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    7.8

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 5 September 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    cleanliness and facilities..could be better

    location and view

    Stayed in August 2025

  • Reviewed: 3 September 2025

    6.0
    Wouldn’t stay again
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Pool Side
    • Stayed 5 nights
    • Submitted via mobile

    Our fridge was disgusting. Smelt like something had died in it . Restaurant food average

    Not much- the resident cat was lovely

    Stayed in September 2025

  • Reviewed: 2 September 2025

    8.0
    Fabulous poolside stay
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Side
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant sits right beside a busy the main foreshore street and there is not really a beach to speak of but apart from that it’s lovely

    Poolside room was fabulous - very comfortable, the pool long, staff lovely and shops within walking distance

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Quiet location not far from town great for family
    • Leisure trip
    • Family with young children
    • Junior Suite Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Location not far from town and view from the front was very nice. The pool was good. Breakfast was good

    Stayed in July 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Special Offer- Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    There's not a lot happening here. . If you like a quiet place to stay., this is the place

    Rooms were large. Cleaning was thorough. Pool was so good. Big range of things to eat for breakfast. All staff were doing a fantastic.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    8.0
    Generally pretty good and relaxing despite the few things wrong
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    Room service didn’t give clean glasses daily , they took the card away so came back to hot room n medication in fridge had been turned off then on last day power was cut off around 10am yet we didn’t have to check out till noon . The pool queues on the tables need the tips replaced as they are basically worn out .

    Love sitting out on the balcony listening to the waves with the sea breeze

    Stayed in August 2025

  • Reviewed: 11 August 2025

    6.0
    Had a good time overall, but some transparency on the pictures and room types would go along way
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 5 nights

    The way the pictures are presented online and what you arrive to is not the same. Unfortunately the inconsistency in the rooms are not great either, some rooms have stand alone showers and some have showers in the bath. We where 6 Adults and all 3 rooms had different set ups and not all good set ups. Aircons are also noisy. The Reception staff are not welcoming and almost never greet you. Not what we have come to expect from Thailand.

    Great Breakfast, honestly one of the best on the trip. Great variety and cooked fresh everyday. Our room was good with a built in shower. The Bar Staff, especially Moon was incredible.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Great location, friendly staff, awesome breakfast, very nice pool just few meters from the beach.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 12 nights

    Everything was perfect. We cant complain about anything. Nice, clean, safe and affordable place to stay.

    Fantastic location and very nice and friendly staff. Special thanks to Golf and her sister. they were fantastic. Rooms are little dated but clean. aircon was fantastic. Not in the very busy part of the beach but only 5 min. TukTuk ride away from the action. Value for money. Pool is awesome. Hotels car park is free and available. Nice, clean, safe and affordable place to stay.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite Pool View
    • Stayed 2 nights
    • Submitted via mobile

    A bit of a walk to get to the front of the hotel

    Room service was great as well as the pool and view

    Stayed in August 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool Side
    • Stayed 8 nights
    • Submitted via mobile

    Beds a little hard

    Staff were amazing...love the pool acces rooms. Great breakfast

    Stayed in August 2025

  • Reviewed: 3 August 2025

    8.0
    Great sea views and peaceful vibes just minutes from Patong’s chaos.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night

    Rooms could use a bit of a modern refresh

    The location is amazing — right across the street from the beach, and the view from the room was exactly what we were hoping for: blue sea, golden sunsets, and a peaceful vibe. The room itself felt slightly dated in terms of decor, but it was clean and functional. What really stood out was the staff — friendly, helpful, and made check-in a breeze. The pool area was also a plus after a day out. It’s a great stay if you want a quieter spot near Patong but still close enough for a tuk-tuk ride to the buzz.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    9.0
    Good relaxing holiday, sitting poolside and on verandah overlooking the ocean and street below.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 7 nights

    We ordered in room a couple of dishes. the special dish for 150 baht consisted of roasted chicken, green papaya salad, sticky rice and chips. Papaya salad so spicy could not eat it, chicken was drier than cardboard, and the sticky rice came in a bowel rather than a banana leaf as shown on the menu, but that too was so dry and rock hard.

    Had room I requested just on the higher floor, which I loved. Pool area great, enough sun lounges. If we had an issue, the maintenance crew were right onto it. Very pleasant. Breakfast had a good variety of foods, alot of asian/indian cuisine, but still enough other choices.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room - No View
    • Stayed 4 nights
    • Submitted via mobile

    See above

    The pools were good and clean, don't have ice coffee as gave me trots and sickness, but apart from over all was good

    Stayed in July 2025

  • Reviewed: 12 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room with Partial Sea View
    • Stayed 1 night
    • Submitted via mobile

    Lobby Looks messy and not in order.

    It’s located near the beach and main road. Accessible to many attractions in Patong beach area.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Side
    • Stayed 6 nights
    • Submitted via mobile

    Tv signal was bad, safe didnt work and bad smell near the street.

    Good breakfast and location

    Stayed in July 2025

  • Reviewed: 11 July 2025

    7.0
    Great value for money with exceptional staff
    • Leisure trip
    • Couple
    • Special Offer - Deluxe Double or Twin Room with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    The beach across the road wasn’t a swimmers beach and the location was a bit far from Patong. The shuttle service was always full and we were never able to catch it back to the hotel.

    It was clean and the pool area was very nice.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool Side
    • Stayed 6 nights
    • Submitted via mobile

    Wifi and TV signal very bad. Safe not working at all. Aircon not cold.

    Nice pool and Bar

    Stayed in July 2025

  • Reviewed: 9 July 2025

    6.0
    It was okey , but really i wasnt so satisfy accordsing to its value and sound insiulations
    • Leisure trip
    • Group
    • Junior Suite with Balcony no View
    • Stayed 5 nights

    but we didnt like the sound insultaion at the rooms becuase we were uncomfortable due to noise of the pools and also lugagge tires when other rooms checking out , there corridors is too long and there tiles size dimension was two small and also the doors room was not sealed perfectly to prevent Luggage tire and other noise to not inter the rooms

    Actually We all liked the Pool and Balckony , and Toilets with Bathtubs was good

    Stayed in June 2025

  • Reviewed: 2 July 2025

    8.0
    Good value for a no frills stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Bed was very hard. Shower nozzle was not good. Door locks need improvement.

    Helpful staff and large room. Nice view of the ocean.

    Stayed in July 2025

  • Reviewed: 1 July 2025

    6.0
    Good
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    The room cleaner were not cleanin the washroom nicely. The hotel is opposite to the beach but the beach is not accessible.

    The room was specious for 3 person. The staff were friendly. The room was clean and room service was good. Location was bit far from city center.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    7.0
    Great staff good location great value for money slightly dated internet was faultless
    • Business trip
    • Couple
    • Special Offer- Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly dated

    Great staff

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    The only downsides were the daytime noise due to ongoing construction work on the upper floors, which could be a bit disturbing. Also, the resort area felt slightly darker at night than expected and could benefit from better lighting.

    I had a great stay at Sunset Beach Resort. The rooms were clean, comfortable, and well-maintained, making for a very relaxing experience. The front desk staff were extremely cooperative and helpful throughout our stay. The swimming pool was excellent — a perfect spot to unwind. Breakfast was very good with a variety of options to choose from. One of the best features was the free shuttle service to Patong city every half an hour, which made getting around super convenient. Overall, a great resort with good service, comfort, and value. Highly recommended!

    Stayed in June 2025

  • Reviewed: 25 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony no View
    • Stayed 2 nights
    • Submitted via mobile

    Power outages and technical problems at the hotel The room is far from the main street

    Friendly staff Good location of the hotel

    Stayed in June 2025

  • Reviewed: 24 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    The open field next door and the smell of garbage bags being packed on the corner

    The accommodation and swimming pool

    Stayed in June 2025

Showing 1 – 25

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