Small rocky beach

Child friendly and modern

Stayed in April 2025

Big hotel with a lot of entertainment, especially for kids. Good territory and pools! Rooms are good and spacious. However light on our room worked very weirdly, not how you expect it should work)) Breakfast was good, other food in restaurants also very good. What it didn’t like is that our room was not prepared before our arrival. It was very hot inside, in the bathroom there was open soap and unwrapped towel… while the second room was good prepared. My view is that hotel is a bit overpriced.

Stayed in March 2025

The hotel is somewhat outdated, being 10 years old, which shows in its wear and tear. The rooms are large and spacious, but the beds are uncomfortable and not suitable for a good night’s sleep. While there is a rain shower in the bathroom, be aware that if the hotel is fully booked, the water may turn cold. Additionally, keep in mind that locals often book this place from Friday to Sunday, which can lead to noisy and chaotic weekends with screaming kids and no way to relax.

The breakfast and the restaurant are nice and clean. It offers a great breakfast with a lot of choices. The staff is excellent, polite, and helpful.

Stayed in January 2025

There is a tiny beach- not great for swimming. And the hotel is very isolated. Without a car you will have to have all your meals at the hotel which isn’t cheap.

The rooms are huge and very creatively decorated. There are endless things to do for/with kids. Staff is very nice and the food is very good.

Stayed in January 2025

No sand beach though it’s a beach front.

Playground and other facilities for kids.

Stayed in December 2024

Overall it was good. We took a 2 bedroom villa with private pool it was amazing. I wish there is more muslim friendly food or continental dining.

Stayed in December 2024

Car park is very dirty

Swimming pool and bicycle activity

Stayed in September 2024

Aircon isn’t consistent, barely work at night

Lots of kids activities

Stayed in July 2024

Bed , mattress was bad , it is time to change . The room I stayed was 623 .

Facility and activities are good for family with kids. Especially mini golf , look very interesting

Stayed in July 2024

Isolated and terrible basic gym

Good facilities and nice rooms

Stayed in June 2024

Nil.

There are many good facilities and I like the signature pool the most. Good for family activities. The staff were all very helpful and good especially the manager Pui.

Stayed in May 2024

All excellent. Perfect for kids but relaxing for adults also

Stayed in May 2024

"Despite the commendable aspects of this hotel, such as the delicious breakfast options, engaging activities, and inviting pool area, our overall experience was somewhat marred by the lack of soundproofing, which led to disturbances during our restful moments. Additionally, while the breakfast was satisfying, the dinner options left much to be desired. Furthermore, the outdated facilities detracted from the overall ambiance of the hotel, leaving us wishing for a more modern and up-to-date environment to complement the otherwise enjoyable aspects of our stay."

"From the moment we stepped into the lobby to the day of our departure, our experience at this hotel was nothing short of exceptional; the sumptuous breakfast spread offered a delightful start to each day, the array of activities provided endless entertainment, the refreshing pool served as a tranquil oasis amidst our adventures, and the attentive staff, with their warm smiles and impeccable service, truly made us feel like valued guests throughout our entire stay."

Stayed in April 2024

1. Food: Overall, needs a new look on the food menu because very limited options and types of cuisines. It's clearly catered to the Thai/Asian travellers, but does very little for travellers from other nationalities. Buffet was average. Very limited options and within 2 days, we were bored of the breakfast buffet so we didn't even eat on day 3. 2. Location: Once you're in here, it's amazing. But getting to any place outside is almost impossible. Hua Hin is easily 45 minutes away, and Cha Am is about 20+ so you'll be doing a trip every time you need to step out. Even to get something as simple as some chips or some sodas, we need to go 10-15 minutes (4-5km) out. DO NOT STAY HERE if you want to explore the towns. Small things: Beds could be a little more softer - maybe our mattress needs a replacement. TV in-room could do with more channels.

1. Staff: Every single one of them was great. Super friendly, helpful and kind, all the way from Check-in to room service to restaurants and transport. 2. Property and amenities: Made for kids. So many amazing facilities for kids to enjoy, and adults to just relax. Very well thought out to have private adult pools away from the noise of the kids play areas etc. The scooter ride, Play tent and WiBit were amazing, well maintained and great fun! 3. Rooms: Huge, stunning and beautiful! Pool access rooms were awesome. Bathrooms were a treat. Bunk beds were amazing fun for the kids in the family room :) (we took 2 rooms). Overall, great place to spend a good few days!

Stayed in April 2024

No refund after canceling one night

Excellent breakfast

Stayed in March 2024

The function of the room can be improved. The impression is that it tends to be chic but not that functional as it’s supposed to be. The shower part for example, it’s right in the middle of the bathroom without any partition. Therefore, when you shower, it can literally make the whole bathroom’s floor wet including the area where the wash basins are. Using the toilet would also require passing the shower area too, and it’s not that convenient when the whole area is wet when you are all dressed up and are in your slippers. Also, as a 5-star hotel, the bedsheets shouldn’t be changed every other day though. (They don’t change the sheets at all if you stay for 2 nights, that means.) We stayed for 4 nights actually. The maid forgot to change the sheets on the 3rd night too, and we had to call. This policy is not good for the brand though. Also, the location is between Cha-am and Huahin. The Cha-am beach is nearer while the Huahin beach would take around 30 mins drive. If you want to explore Huahin, it’s better to stay somewhere closer.

The breakfast is great based on Sofitel’s standards. The room is large.

Stayed in January 2024

If u get a room upper floor No lift for old people

Room...food...facility for kids

Stayed in February 2024

no lift.

I used to stay at new building and this time I stayed at old building. Frankly, there's no different between them in term of design but you pay less in the old building. Room is very spacious. There are new activities for kids. Overall is great. The area of improvement would be there's no lift and we stayed on the 3rd Floor so you have to walk up and down several times a day. Hotel is not 100% neat as 5star hotel. F&B is good but not that great i.e. Thai food is not delicious. It's matched with value of money.

Stayed in February 2024

Old hotel room, no beach

Kids facility

Stayed in December 2023

Coffee in breakfast is not good.

Room is quite large than we expected. All facilities fit for children and family.

Stayed in December 2023

What we don't like It is the activity price that makes Kids Club not a Net price. And it's a pity that the family room has little soundproofing.

This is our family's first time staying here. I was impressed by the variety of activities available to children, the safety, life guards, and all the employees. The service was very good. My children do activities Many pieces of art in the Kids Club. I would like the price of the activities to be Net prices. It would be very good because the children will be staying for several days and Do quite a lot of activities every day. Unfortunately, on the day we went, the PS4 device broke. My husband was impressed by the taste of the food. Whether it's breakfast There are many varieties, grilled pork or pizza, it's very delicious. However, we will definitely come back to stay again.

Stayed in December 2023

the quality of food is pretty basic - but appreciate the variety note : no lifts to reach higher floors or to/from reception (so not so stroller friendly)

Loads to do on grounds : minigolf, bicycle or scooter rental to tour the beautiful garden at sunset, various pool options for swimming, etc. we likes the location - not as developed as further south (hua hin), with small local restaurants and rice paddies and a forest park for walks all within a few minutes of the propoerty

Stayed in December 2023

Lots of reconstruction area during my stay but staffs let me know before my visit. It's fine compared to the lowest cost season of the year. All renovation and reconstruction will be done by the begining of October 23 as mentioned by staffs.

Staffs are all nice. Good place for family beach escape especially for kids 6 years+. They also provided quite area and adult swimming pool for adults.

Stayed in September 2023

I don’t like the bathroom and toilet inside the hotel room there is ceiling rain shower in the middle of the bathroom which is not comfortable.

The staffs are very friendly and helpful. They all have service mind and smile face. This hotel has pool access rooms that is really nice.

Stayed in August 2023