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Reviews of Smile Lanna Hotel 5 stars

129 /1 Chang Lor Road, Hai ya, 50100 Chiang Mai, Thailand

#78 of 917 hotels in Chiang Mai

Guests' Choice

Review score

Based on 934 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    9.1

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 5 September 2025

    9.0
    Nice but some minor issues
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It can get very noisy around the pool especially with some children from less caring adults who let them scream and shout so beware, it may not be peaceful 😌

    The room, the pool, the gym, the breakfast, the staff

    Stayed in September 2025

  • Reviewed: 5 September 2025

    10
    Beautiful accommodation with nice facilities!
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    -

    Beautiful accommodation with nice facilities!

    Stayed in September 2025

  • Reviewed: 4 September 2025

    9.0
    Loved it, apart from my Masaman
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Had dinner one night, chicken Masaman was horrible, just one chicken leg bone in the curry with mostly fat and skin on it, no onions either just potatoes, and mosquitoes inside the restaurant with no a/c ☹️

    The staff are amazing, nice room with quiet a/c, great breakfast, nice wee gym, great pool

    Stayed in September 2025

  • Reviewed: 4 September 2025

    10
    Everything from staff to room to accommodations were spectacular! This is definitely a must stay at! Would definitely st
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything!

    Stayed in September 2025

  • Reviewed: 2 September 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Deluxe Double Bedroom
    • Stayed 1 night
    • Submitted via mobile

    The only downsides were: 1) the gym is not very much equipped and is small. 2)the location-requires a scooter/taxi in order to go anywhere around the city.

    The room was very spacious, the pool is stunning and the staff are really nice and accomodating.

    Stayed in August 2025

  • Reviewed: 31 August 2025

    10
    Great Staff / Great Stay!
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room with Balcony
    • Stayed 1 night

    The staff and Smile Lanna made the stay exceptional - answering questions, accomodating requests, and making us feel welcome in every way. Location of the hotel is convenient as well - just outside the old town of Chiang Mai and close to the airport. We will be happy to return again!

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    A wonderful hotel - fully recommend it!
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Bedroom
    • Stayed 2 nights
    • Submitted via mobile

    Not being able to stay longer! It was a really great hotel and we would have loved longer there

    Excellent breakfast with a great selection. The staff were very friendly and helpful. The rooms were very comfortable and clean.

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    The best hotel we have ever stayed at!
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 8 nights
    • Submitted via mobile

    No issues at all!

    Amazing hotel with lovely pool and the kindest staff!

    Stayed in August 2025

  • Reviewed: 30 August 2025

    10
    Perfect Service and nice athmosphere.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    -

    Very nice Hotel with super friendly staff. I recommend to stay in this hotel if you prefer a authentic Thai Style Hotel.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    comfortable and happy
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    Breakfast is very good The staffs are nice and polite, very helpful

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Overall experience was good.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 2 nights

    We returned from a day trio at 9.00 PM and the hotel's restaurant was closed. We asked the receptionist if there was anywhere we could find some food. She said that all food outlets nearby would closed. Next day we saw a restaurant just round the corner, open till 10.00 PM.

    Staff was very friedly. The bed was comfortable.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    A lovely hotel in Chinag Mai. We realy enjoyed our stay, and felt at home

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Beautiful oasis, amazing stay, highly recommend
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    We absolutely loved our stay at the Smile Lanna. The hotel felt like a perfect little oasis during our stay in Chiang Mai and we were sad to leave. The property and the gardens are beautiful, our room was spacious and the staff is absolutely amazing, going out of their way to make my birthday extra special and assisting with arranging medical care for our 2-year old. Thank you for everything.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    10
    Lovely
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing i didnt like is that we didnt stay longer lol i loved it

    Brilliant hotel 😍😍 in a great location with plenty to do near by. Room was big and clean with very comfortable bed. Has a nice pool in the centre with a great atmosphere surrounding it. Staff where extremely friendly and polite especially the security at the front. Food was delicious and very well priced. I will 100% stay here again if ever im back in chaing mai.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    Paradise in the city
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast choice was incredible. Comfy beds, good location & super helpful & friendly staff

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Bedroom
    • Stayed 3 nights
    • Submitted via mobile

    Staff past 9 pm is inexistent. It's every difficult to find help for something.

    Excellent location very cosy hotel even if it is not big you have everything you need to have a great stay!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel with a pool and gym. Staff were helpful and it’s in a great location.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    No change if snack or soft drink when the one left was not liked.

    Wonderful staff who were very welcoming

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing not to like

    Staff were friendly and helpful. The free shuttle service was excellent and on time. Afternoon tea with cakes and fruit was great. Free activities were a bonus.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Good location, great breakfast, good service and great beds

    Stayed in August 2025

  • Reviewed: 10 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Grand Deluxe Double Bedroom
    • Stayed 4 nights
    • Submitted via mobile

    The swimming pool is not that big and very crowded in the afternoon. Highlights of Chiang Mai not within walking distance.

    Nice, spacious and clean rooms with a comfortable bathroom. Breakfast very extensive with fresh made eggs and a coffee bar. Staff was very helpfull.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Great stay! Loved the property.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Gym was a little cramped.

    Great location, super friendly staff, airport shuttle.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    10
    A tropical oasis
    • Leisure trip
    • Couple
    • Grand Deluxe Double Room with Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Be aware it's a family resort so lots of noise around the pool .

    We loved our stay ! The staff were exceptional very friendly and helpful .The room was large with a view over the pool The breakfast was great with lots of choices . The garden was lovely.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Very relaxing hotel within minutes from the old city.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    Staff extremely friendly, free shuttle bus to the airport and the night market, and complementary snacks and pot noodles. Due to short stay we didn’t get the chance to enjoy the swimming pool.

    Stayed in August 2025

Showing 1 – 25

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