Had a wonderful time staying in Sheraton Grande. Service was good from the concierge, receptionist, restaurant staff to their cleaning lady. As we are Muslim, there’s a big spread of Halal Food at the.breakfast buffet which we are happy. The breakfast food was also amazing. The hotel is also near to Shopping Mall Termnial 21 and a few minutes walk to their train line which connected you to other big malls and attractions. We will definitely will stay at this hotel again

Stayed in August 2025

the pool is stunning great breakfast room is small but convenient

Stayed in August 2025

The price!

Breakfast - excellent. Staff - totally attentive Room - excellent

Stayed in August 2025

Nothing

Amazing location Awesome well appointed room Pillow menu is a great idea Gorgeous pool area and restaurant

Stayed in July 2025

The food.

I loved the location of the pool, it was very pretty and the music underwater was so calming and all the trees and leaves around it were beautiful. The location of the hotel was great as well, lots of malls and stalls and night markets all nicely lit up. Good food range as well but not amazing for vegatarian.

Stayed in July 2025

All fine.

Lange clean room with nice view and comfortable bed. Friendly and helpfull staff, very good breakfast, nice swimming pool and excellent location next to subway and skytrain. Restaurants, street food and 7 eleven next to the hotel.

Stayed in August 2025

I do not like how long a stretch of time between visits to this fine hotel.

I love the friendly hospitable staff. I travel solo much of the time and the staff take away any and all awkwardness in moving about from check in to check out.

Stayed in July 2025

Services

Stayed in June 2025

Excellent location, spacious rooms with very good amenities. The breakfast at the executive lounge is amazing. Very friendly and attentive staff always available.

Stayed in July 2025

I like how close the hotel is to Asok train station as well as Terminal 21 mall. It's easy to get around with train rather than car due to Bangkok traffic. Therefore the location of the hotel is very convenient, the train station is directly connected to the hotel via pedestrian bridge. The hotel staffs are very kind and friendly, they are also very helpful in helping us when we ask questions. I expect nothing less of Thai hospitality, kudos to the staffs. The room were big and bed are super comfortable, the bathroom is also spacious. Housekeeping did an immaculate job of cleaning. The food at the hotel are halal and super delicious, I find it worth it that I stayed with the breakfast package. My friend and I even ordered in room dining because the food were good. Gym, jacuzzi, swimming pool, spa are also accessible easily to hotel guest on the 3rd floor. Overall we really enjoyed our stay. I will definitely come again to stay in the future.

Stayed in June 2025

Great location , with 5 min from walking to Terminal 21 with many restaurants and shops, and sky train station. Awesome breakfast with great cooking. Big room with king size bed and view over lake.

Stayed in June 2025

Nothing comes to mind

The pool area was the highlight for all of us, an oasis in downtown Bangkok, so relaxing…. the staff were incredible, the jazz bar and cocktail menu and of course the breakfast

Stayed in June 2025

The location is amazing. Lots of great food and massage places walking distance. The train a 1 min walk away. The pool was relaxing and the food and drinks poolside excellent.

Stayed in May 2025

Very comfortable beds and large room

Stayed in June 2025

Amazing service from staff

Stayed in June 2025

The traffic is very bad around the area.

The buffet breakfast was a very nice intercontinental spread of various cuisines with some changes daily. We enjoyed the breakfast!

Stayed in June 2025

This is an amazing hotel. We stayed here 2 nights. Highly recommend.

Stayed in May 2025

The location is outstanding with easy access to the Skytrain. Rooms cool and beds/pillows very comfortable.

Stayed in May 2025

When i arrived, i had to place a deposit for if i used the minibar. I told them that i wont be using it. But still they insisted. So i gave them 100 USD. They had to convert it to Thai Baht, and told me if you didnt use the minibar, we will give you back the deposit in Thai Baht. I asked if they can return the money in USD they said no. It doesnt make sense. The idea is to keep money with them for if i use the minibar, they will use the money. But if someone doesnt use it, they should give back your deposit in your original currency. So when they gave me the money in Baht, i had to exchange it back to USD and i lost money, because of the exchange rate. It is not fair. It is a 5 star hotel, they should have another way of doing this.

Very clean, staff were professional

Stayed in May 2025

Location

Stayed in April 2025

nothing to complain about.

The Staff were very kind and helpful, the pool area was stunning and the breakfast at Rossinis was the best buffet selection I have ever had. we loved our stay, and amazing Hotel with all the bells and whistles.

Stayed in May 2025

It was slightly expensive for Bangkok

Free happy hour was spot on. The breakfast was amazing. The pool area was really nice and secluded

Stayed in April 2025

Can't think of any improvement

The pool was absolutely lovely

Stayed in April 2025

Everything was perfect: the room, the spa and gym facilities, the pool, the location, and especially the professional and gracious staff, which I can't thank enough.

Stayed in April 2025