Some of the areas were a bit spread out but the property has a shuttle service

Everything about the property was great

Stayed in August 2025

All of service were perfect. We had a good time. We will be here again.

Stayed in August 2025

Being woken up with drilling and banging at 8.30am two days running even though I was told it would only start after 10am. After complaining the same thing happened the next day. The pool and separate beach restaurant food was quite average. Waited nearly one hour for a hot chocolate when the pool was busy.

Spacious, clean resort with great pools. The best pool, with the swim up bar is at Royal Beach Hotel which is walkable. The Royal Cliff Hotel room with balcony sea view was very nice. Cleaning staff were good and friendly. Indian restaurant food very good.

Stayed in August 2025

Freshness of some seafood ( not big issue )

Not too crowed Large facillities,lobbies Good Staff Nice Thai decoration

Stayed in July 2025

Breakfast

Everything except breakfast bufet

Stayed in June 2025

Nothing

Everything was amazing 👏

Stayed in April 2025

The staff looked slightly displeased when I ordered multiple omelets at once, but they still made them for me. And I found a strand of hair in the bathroom when I just checked into the room. However, it was just a minor issue.

The staff provided excellent service. Everywhere we went, the staff gave us a warm welcome. We were especially impressed by the golf cart driver, who was very attentive and willing to assist. The lifeguard at the swimming pool in the Royal Grand Hotel area kept a close watch on the children at all times, as the pool there is quite deep. The hotel was clean and beautifully maintained, with a pleasant fragrance throughout—though we’re not sure what it was. Despite having extensive gardens, the hotel never felt eerie, and there were no fallen leaves cluttering the walkways. The head staff at the breakfast restaurant provided great service, ensuring that all staff members were attentive and proactive in serving guests.

Stayed in March 2025

Whilst we were there between Christmas and New Year a number of the restaurants in the complex were not open. First world problem but the water in the swimming pools was cold and uncomfortable to swim in for a 5 star facility

Well located on the cliff tops and removed from the hustle and bustle of Pattaya. Facilities were great and the entire complex felt safe and secure.

Stayed in January 2025

Nothing

Exceptional as usual. Beautiful rooms, friendly staff, fantastic breakfast and a great choice of restaurants and swimming pools

Stayed in February 2025

Zero

All Excellent

Stayed in February 2025

We were really upset because we didn’t realize that you could walk the beach to get to the restaurant in town, because all the restaurants were closed in the hotel. This is the first time I’ve been in a five star hotel and all of the restaurants were closed so we had to go to the hotels next-door to eat breakfast and the food was not very good at all. Ended up going over to three mermaids to eat some good food.. I probably won’t be back. I was very disappointed. Better off staying at Royal Cliff Beach Hotel. They have a nicer swimming pool and the restaurants open.

The room was very nice and the view was great

Stayed in February 2025

Had to go through Expedia to get a good rate not direct.

cleaning, room service, bell station staff

Stayed in January 2025

Beautiful hotel, it's a huge area and so never felt too busy, the staff are very attentive - they knew it was my partners birthday (I didn't tell them this! they must have known from check-in information) and they got her a birthday cake !

Stayed in January 2025

Location

I never tried the breakfast.. the location wasn’t the best you had to get a taxi to anywhere you wanted to go to I wasn’t aware of even a shop in walking distance although it is a big complex and probably has everything you need

Stayed in January 2025

Location is a bit remote. Have to use Grab or a motor bike to go into town which is about 10-15mins depending on traffic if you are wanting to go every day

Great breakfast, staff are lovely. Nice and quiet. Exchange rate is good in comparison to the street.

Stayed in January 2025

Everything was amazing

This hotel is one of the best hotels I've stayed in, I stayed for new years and they even had their own fireworks show, the rooms are amazing with shower and bath, we was on the 8th floor with amazing sea view. I will be back again soon, 10/ 10 and the staff are super helpful

Stayed in January 2025

Nothing negative to say

Pools and facilities. The restaurants are very good.

Stayed in December 2024

Breakfast included package was not Available.

Stunning views and nice room..!!!

Stayed in December 2024

Couldn’t stay in the same room despite nobody else having booked it specifically so had to move. Half an hour wait in the morning to move things around, painful for no reason.

A few swimming pools to choose from. Everything is expensive at the hotel - food and drinks. Try happy hour in the sunset bar, that is lovely and half price drinks (still expensive).

Stayed in April 2024

Drinks and food is expensive.

The multiple swimming pools, but there’s no adult only area.

Stayed in April 2024

Good service. Good scenary, located on the cliff with nice sea view

Stayed in April 2024

NOTHING

EVERYTHING

Stayed in April 2024

You can hear your neighbors in the room, uncomfortable pillows.

excellent location, downstairs to the right there are stairs to the sky gallery restaurant and access to the city. Private large area, very quiet, you can get to the gym by golf car, there are many beautiful outdoor pools.

Stayed in April 2024

Best place

Stayed in March 2024