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Reviews of Ratana Hotel Chalong 4 stars

97/3 Wiset Road, Rawai, Muang, Phuket, 83130 Rawai Beach, Thailand

#77 of 139 Holiday rentals in Rawai Beach

Guests' Choice

Review score

Based on 152 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.0

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 8 July 2025

    8.0
    Nice, basic, clean hotel with friendly staff
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 22 nights
    • Submitted via mobile

    If i had to pick anything, it would be that the beds were a little hard for my liking, but this is just a personal preference. After three weeks, I was used to it. Also, Chalong isn't a thriving hub of activity like some areas in Phuket. If you're here for any length of time, the local restaurants (which are fine) could get a little repetitive. The hotel itself doesn't have a restaurant.

    Easy to come and go with plenty of on-site parking if you have a car or motorbike. Secure. Friendly staff and daily cleaning of the rooms. It was relatively quiet while we were there (off season) so we hardly saw our heard any other guests.

    Stayed in July 2025

  • Reviewed: 28 April 2025

    7.0
    It’s okay the place, staff were nice,
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 11 nights
    • Submitted via mobile

    First night the air conditioning broke, floor was not that cleaned, weekly change the bedsheets,

    Spacious

    Stayed in April 2025

  • Reviewed: 24 March 2025

    8.0
    Good value
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 17 nights
    • Submitted via mobile

    Actually on the main road(not so nice) but my own fault. I could have looked better when I ordered. Cleaning is not they're speciality.

    Nice place. Very nice staff. Big room. Very big bed. Nice pool. Lift(nice).

    Stayed in March 2025

  • Reviewed: 8 March 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 20 nights
    • Submitted via mobile

    Wifi has poor connection

    Nice and friendly staff Good location

    Stayed in February 2025

  • Reviewed: 6 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    The shower head isn’t amazing and isn’t one you can move. The cleaners came everyday but didn’t clean the room.

    Location was good, big balcony, friendly staff.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It could have been better.

    Value for Money

    Stayed in January 2025

  • Reviewed: 23 February 2025

    8.0
    It was well placed to get to the pier for our trips
    • Leisure trip
    • Couple
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Very busy road

    Not to far away from the town. The apartment was spacious

    Stayed in January 2025

  • Reviewed: 14 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The A/C in the room was very cold 🥶 and the remote is not working. You can't adjust the temperature you need to turn on manually and off manually because there is no option to adjust the temperature or fan speed because the remote is not working However, it didn't affect our stay it's not that big deal.

    The location and the cleaning , also the stuff, 10/10

    Stayed in February 2025

  • Reviewed: 25 January 2025

    9.0
    Fantastic holiday
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 17 nights
    • Submitted via mobile

    That I couldn’t stay longer

    The staff were very friendly and helpful. Room cleaned every day. The hotel is situated on a busy main road but set back and quiet. If you hire a scooter it is an easy access point to other areas such as Rawai ,Nai Harn and Karon. Chalong peer is just opposite with some nice restaurants. I feel it’s a good location and not as expensive as the main beach areas

    Stayed in January 2025

  • Reviewed: 20 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Close to Chalong Pier. Spacy room. Generally clean.

    Stayed in January 2025

  • Reviewed: 10 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    mattress

    All is fine

    Stayed in January 2025

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights

    It is a nice little hotel with a pool and gym, very good value for money, just by a 7-11 , a great french cafe', the chalong circle and the ISP international school. Friendly staff,

    Stayed in September 2024

  • Reviewed: 6 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Access in and out of the premises is hard due to busy traffic. Lose hot water and water pressure easy.

    It is local to an area of Phuket that I am familiar with.

    Stayed in August 2024

  • Reviewed: 29 April 2024

    8.0
    Comfortable group stay
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No hotel restaurant/room service. Pool was a little under-maintained.

    Incredibly helpful staff who greeted you every time they saw you. Even rented our motorbikes from the hotel itself. Room was cleaned everyday though the floors become quite slippery after. Had loads of channels from different countries. Comfortable stay for the price you pay. I didn’t regret my stay.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    Not all rooms have windows.

    We stayed in two different room types, standard double room and 2 bedroom apartment. Both were fine. One room in the apartment didn’t have a window which was a bit depressing. Good service, water every day, nice staff and great pool area. Close to Chalong Pier. Need a motorbike to get around and to the beach.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    6.0
    Too far from fun, but a nice enough stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The doors didn’t close to the balcony, which meant we tied them together with my bikini for security purposes. Some of the sun loungers were leather which isn’t the best in 33 degree heat. The location was so far out, I’m not sure how we ended up booking the hotel but it was costly to get to places.

    The property its self was nice, the rooms were spacey and the air con was very cool. Free access to the gym & the staff was friendly.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Sauna was not functional

    Informative staff

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very nice staff and clean big rooms, hotel is located in a not so touristy place but near a big highway. very good place
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    When checking out we were asked if we stole a hairdryer even tho we didnt see one in the room during our stay.

    Very good rooms for the price paid

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Had a pleasant stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Actually expected the mattress to be one like a queen size but there were 2 mattress joint together, that caused them to seperate. No complaints other than that

    The property was at a convenient location. Very obliging and courteous staff. The stay was pleasant. Swimming pool was well maintained. Though the property was on the road the traffic and other noises didn't disturb. The room had a microwave and a fridge.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    That they don't usually give you a spare door card. And without the card , the air conditioning as well as all the plugs and lights in the room are non-operarional. Which means,there's no way to charge things like your phone or other devices unless you're in the room. Also since the A/C will only work with the card, you have to keep coming back to a hot and humid room every time you go out for the day. Fortunately, the staff allowed me, upon my request, to get an additional card. The shower vacilated a lot and wouldn't keep a consistent temp. And then there was some lady on a PA system every morning as well as an annoying rooster crowing.

    Very friendly staff, nice facility, decent gym right next door at a fair price. Not terribly far from the Chalong pier.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Great stay at Chalong
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 16 nights

    The location is not so great. The closest beach is not for swimming, but if you rent a motorbike that is not a problem. There are 7/11 nearby and some restaurants.

    The hotel is great. The room is clean and spacious, and Wifi was great. The best part of the Hotel is the pool on the third floor and the balcony around it.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good staff, clean room

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Very nice place to be
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and lovely staff

    Stayed in February 2024

  • Reviewed: 10 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No laundry service, no toothpaste

    It's great, but not a 4 star hotel in my opinion. Great value for money though. Clean, and really nice staff

    Stayed in February 2024

  • Reviewed: 6 February 2024

    9.0
    We had a very enjoyable stay at this place.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights

    I wish front desk/daily cleaning service should make sure that each room gets daily coffee/creamer etc. Focusing on customer care would certainly attract more customers.

    Rooms are spacious and clean. Specially suite room has nice balcony and exposed to natural daylight. Kitchen/Kitchenette facility is ok.

    Stayed in December 2023

Showing 1 – 25

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