Reviews of Prince Edouard Apartments & Resort SHA extra plus 4 stars

The customer service team are very friendly and helpful.

The breakfast options are not meeting our expectations of providing variety of meals. Moreover there’s no GYM to do exercise since it’s 4 star hotel should maintain the minimum standard of luxury lifestyle.

Staff were very nice, rooms were very clean and always maintained to high standard. View was beautiful at night.

The resort was miles away from the beach and main area of Patong, to walk was difficult heading into town, as it was near vertical drop walking down the road, walking back was impossible unless you are into fitness. No taxi or tuk tuk drivers had any idea where the resort was located, hot water was almost no existent and I was electrocuted trying to connect the kettle into the wall, no apologies given just a different kettle and that was that. And the resort is located in a Muslim area, so every 4 to 5 hours from 4:30am they would play their payers over the town P.A, until 8pm.

The staff is very helpful

This is not a 4-stars hotel, on many fronts: no on-site restaurant (you have to climb a steep narrow street with no sidewalk to a "partner" restaurant, and you can't "bill the room" from there; and let's not think about the rainy season when you would get soaked on the way, luckily for us, it's summer now). Elevator not available to the breakfast room and our room/apartment had stairs to the bedrooms floor, even though the description says elevator to all locations. The maintenance state of our room was terrible: only 1 shower with glass, the other two with no glass or curtain, water splashing all over), 1 toilet not flushing, no vents in any of the bathrooms (bugs and other insects come right at you if you dare open the small window), tiles broken close to some of the power outlets (especially the ones in the bathrooms). Noisy AC in the 2 bedrooms.

Comfortable hotel with nice view for some apartments, helpful and kind staff, you are in Patong and far from the noise..

there is no air conditioning in the living room

Worst hotel experience in my entire travelimg life, Paid 40,000 thai bahts to Booking.com or 14 nights and triple checked that payment was processed, Got there and checked in went to room and 10 minutes later the Police were at my door because payment was refused by mistake, Had to pay 3000 bahts for 1 night and leave next morning, Treated me like criminal for no reason payment was good next day, Place is ugly old moldya nd in middle of nowheere on dirty street full of smelly garbage, Avoid this hotel at all costs,,,

The resort is very authentic Thai style in every way. It’s located up a steep winding lane which would be a challenging walk for sure. The beds were firmer than I’m used to, but apart from that, we thoroughly enjoyed being there. The view down over Karong and Patong was beautiful and the surroundings were so peaceful in the morning. The staff are incredibly friendly and I recommend Prince Edouard.

Nothing we didn’t like. Different to what we’d get at home and we embraced the difference.

The place itself (appartment, location) and the magnificent staff

The owner should take more care of the cleaning staff. They are VERY GOOD professionals and WONDERFUL people. In enchange, the sleep in very small rooms without air conditioning. This has to be changed immediatly. It is just not fair!! Also the fact that from time to time there are very impolite guests that disturb others dirving their motorbike in the pool area or using the pool in hours not allowed for that. Nobody from the hotel says anything to them. Again, it is the responsibility of the owner to change this. It is not fair for the rest of the guests. Our matress was very old and unconfortable. The owner should consider changing the matresses.

Fast check-in, not in your face service, host Anasura available if any issues by phone, room/apt was huge, cool, smart TV, good WiFi, wide window/door frontage, chairs + loungers × 2, quiet, up the hill (good aerobic exercise), swimming pool, kitchen facilities for self catering, No. 6 restaurant 100m up hill and breakfast inc. eggs any style, toast, butter/jam, water melon, tea/coffee and yoghurt. Bottom of hill 7/11 & before end on right outdoor shop selling beer anytime vs. restricted hours.

Bathroom and related fittings probably due for renewal due wear and tear, decor etc. fine.

Location was great although I wouldn’t recommend if people do not have their own transport, the hill is very steep. Quiet and away from the madness of Patong. Clean and safe for the children.

Breakfast is monotonous, easy to mix it up a bit maybe change the fruit day to day, put a special on etc.

The view from the balcony of Patong was one of the best. Facilities in the apartment were excellent.

Small problem with water drainage in the shower. The hill to the hotel is probably one of the steeprst hills in the world. Lucky it isnt too long but it is scary.

The view from my room was amazing. The pool was clean and the room itself was spacious.

We didn’t have a kettle on property & the road up to the hotel is a winding hill road which is almost impossible to climb. We always needed a car/bike to get up.

Quieter than I expected. Big room. Good outdoor space on the room with great views

A bit outdated. Air con could not change swing angle of air. No proper shower.

location . i had to pay almost 500 canadian dollars extra . when i booked it said 3400 but there almost 4000

Very nice appartment, very nice staff. only trouble with wifi

I liked all the welcome the staff all a truly wonderful place where I was really very very well.

Staff couldn’t have helped more arranged bikes ..food …laundry . Amazing view and size of room quiet location away from hub .

The bathroom facilities dated would benefit from an update .