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Reviews of Sand Sea House

226 Moo 7 Koh Phi Phi Don, 81000 Phi Phi Don, Thailand

#139 of 141 hotels in Phi Phi Don

Guests' Choice

Review score

Based on 25 hostel reviews

4.9

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    6.0

  • Facilities

    5.2

  • Staff

    5.9

  • Value for money

    5.6

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 23 March 2025

    5.0
    Sand see
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    Don't have shower gel etc

    The atmosphere and unusual place

    Stayed in March 2025

  • Reviewed: 29 February 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Air-Con
    • Stayed 1 night
    • Submitted via mobile

    All the steps leading upto the hotel. The bright pink painted walls in the room nearly made me sick... so I kept the lights off

    The price was ok and the staff were friendly

    Stayed in February 2024

  • Reviewed: 19 March 2023

    6.0
    it was an enjoyable place to stay in
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Fan
    • Stayed 5 nights
    • Submitted via mobile

    a lot of mosquitos

    was in a quiet spot

    Stayed in March 2023

  • Reviewed: 26 May 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Air-Con
    • Stayed 2 nights
    • Submitted via mobile

    Need to climb the high stairs to reach there, no convenient for have a big suitcase

    Cheap and far from the noisy area

    Stayed in May 2025

  • Reviewed: 11 March 2025

    1.0
    If you want the experience of a Thai prison, this is the place for you :)
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    Me and my partner have travelled all over Asia staying in multiple hostels and hotels and this is hands down the worst place we’ve stayed. It’s the only place we’ve had to book other accomodation so we didn’t have to endure it for more than one night. Arrived to find an aircon which wasn’t operational, the room was literally hotter than outside, made it unbearable to be in let alone sleep. The mattress didn’t help with sleep either, lumpy, solid and pretty sure they haven’t been replaced for 20 years. There were bugs in the sink of the bathroom, under the bed and on the doors which ended up in our bags after we left! We were promised a TV and when we raised this with them they just shrugged their shoulders at us without an apology. There were holes in the wall that were covered with duct tape. The doors of both the bathroom and front couldn’t be properly shut, so a massive safety concern there. The windows were dodgy and pretty sure if they had been opened or shut anymore they would have broken (goodbye to your 500 baht deposit you give to them before entering the hellhole). We had a desk in there that literally looked like it had been taken out of a dump and I wish I was exaggerating here but pretty sure there was some sort of bug eating it because from when we got there to when we left a corner of it had fallen of (we didn’t put anything on it to cause this). In conclusion don’t come here, even if you’re trying to save a bit of money travelling just spend a little more and save yourself.

    Could argue the location is good because it’s quiet at night if you want a sleep but at the same time it’s up a bunch of steep stairs so hard to make that a positive point.

    Stayed in March 2025

  • Reviewed: 5 May 2024

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Air-Con
    • Stayed 1 night
    • Submitted via mobile

    Didn't have water our hole stay

    Nice view

    Stayed in April 2024

  • Reviewed: 1 April 2024

    1.0
    They steal! Take care of your belongings.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Air-Con
    • Stayed 1 night
    • Submitted via mobile

    The worst service I’ve ever seen. I had an accident and broke my leg (not drunken!) and I could not come back as the hotel is in the mountains and ferry on next day to hospital left very early. I was begging the hotel for weeks to send me back my clothes (of corse I wanted to pay for everything) I told them my clothes where emotionally important for me. It was a shirt of a friend who safed my life in ocean. And brand new expensive clothes. They never send it back to me. Even rare contact. Very very disappointing.

    Stayed in January 2024

  • Reviewed: 18 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Air-Con
    • Stayed 1 night
    • Submitted via mobile

    The staff were so nice! Made our stay very good

    Stayed in March 2024

  • Reviewed: 6 March 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    This is the worst hotel I ever had ! Evan for free ,I won’t stay ,they need to upgrade the room and put air conditioning (compulsory).can’t sleep in this weather

    Stayed in March 2024

  • Reviewed: 1 April 2023

    7.0
    good for 1-2 nights of partying
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    very hot inside

    good for the price :)

    Stayed in February 2023

  • Reviewed: 20 February 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    They tried to tell us 3 people stayed in the room when somebody came at 8am to collect their bags. They then refused to listen that it was just 2 people staying in the room and refused to return the deposit back to us. Awful treatment from the staff

    Stayed in February 2023

  • Reviewed: 19 February 2023

    1.0
    I would never stay here again
    • Leisure trip
    • Group
    • Standard Double or Twin Room with Air-Con
    • Stayed 1 night
    • Submitted via mobile

    shabby and disgusting

    nothing

    Stayed in February 2023

  • Reviewed: 14 February 2023

    7.0
    Couldn’t fault this property for the price. Don’t let the previous bad reviews put you off! :)
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Fan
    • Stayed 2 nights
    • Submitted via mobile

    Location - had to climb a lot of stairs with heavy bags to get to the property

    Clean, cheap, friendly staff, nice view of island

    Stayed in February 2023

  • Reviewed: 2 February 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Fan
    • Stayed 3 nights
    • Submitted via mobile

    NOTHING

    This place looks nothing like in pictures. It is rather disgusting. Everything was broken or with wholes. The manager fixed for me not working shower and locking sink when I arrived, but how could it not be reported or noticed before? He started as a nice person helping with my bag and these fixtures, but it just gone from bad to worse. I asked to change the room as the one was scruffy. There were wholes in walls and ceiling. Electric plugs didn't work, and there were wires coming out of it. One plug worked, but it charged my phone only 50% over the whole night period. The balcony door looked like Wolverine. Try to get in. It was all with wholes and eaten. And those mattresses, omg. It was super old spring mattresses and I think 20 years old because it was dented really badly. The manager didn't want to swam me room without paying him extra. On top of it, he charged me an extra 500 baht for the key, which was not mentioned anywhere in the advert. I had to call booking.com to help me get my money back for the rest of the booking and leave the place. But to be honest, I should have paid the full amount back as it was nothing as advertised, I was unfairly charged extra for key, and the manager became very rude and pretended he didn't speak English. I runnaed away from the place. NEVER BOOK THIS PLACE. Ostrzegam to jest speluna. Nigdy nie rezerwować tego miejsca. Śmierdzi tam. Brudno. Syfon I malaria. Szkoda słów.

    Stayed in January 2023

  • Reviewed: 31 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Air-Con
    • Stayed 2 nights
    • Submitted via mobile

    Stairs up to hotel!

    Phi Phi This place is in very good location, like literally in the middle of Phi Phi viewpoint stairs. Room was clean, there was toilet paper, hot wather in bathroom, clean towels and clean bedsheets. Basically, you get what you pay for.

    Stayed in January 2023

  • Reviewed: 18 January 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Air-Con
    • Stayed 3 nights
    • Submitted via mobile

    Rude staff. Terrible room with a broken air-conditioning unit. Very poor service. Would not recommend it to anyone.

    Nothing

    Stayed in January 2023

  • Reviewed: 14 January 2023

    1.0
    This place should be BANNED!!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Air-Con
    • Stayed 1 night
    • Submitted via mobile

    Rudest arrogant money hungry staff. He ruins your whole island holiday vibes. (Check google reviews too) dirty rooms - Not as advertised. Many holes for all kinds of bugs, lizards & Roaches to come inside. Rather stay in a hostel.

    Nothing

    Stayed in January 2023

  • Reviewed: 7 January 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    All

    Nothing

    Stayed in January 2023

  • Reviewed: 6 January 2023

    1.0
    Awful.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Air-Con
    • Stayed 1 night
    • Submitted via mobile

    the owner is kind of rude. The bed was so uncomfortable, and the bathroom was dirty. Btw, the air conditioner didn’t work.

    Nothing.

    Stayed in January 2023

  • Reviewed: 3 January 2023

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Air-Con
    • Stayed 1 night
    • Submitted via mobile

    The owner wanted to charge 1000 Baht instead of 700Baht ( what booking guaranteed) for the room and even charged us to much for the ferry ticket to Koh Lanta… at the Pier it was 450 Baht he charged us 700 Baht. Moreover the AC wasn’t really working. Very sad

    Stayed in January 2023

  • Reviewed: 3 January 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    Location is top of tye mountain and only 1 staff available couldn't help to bring you luggage on top of the hill where accommodation is located.

    Nothing

    Stayed in January 2023

  • Reviewed: 1 April 2025

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room with Fan
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 1 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 2 February 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Fan
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

Showing 1 – 25

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