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Reviews of Palm Galleria Resort 4 stars

139 M.2, Kukkak, Takuapa, Phang Nga, Laem Pakarang Beach, 82190 Khao Lak, Thailand

#99 of 133 hotels in Khao Lak

Guests' Choice

Review score

Based on 210 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    7.7

  • Facilities

    8.0

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Stayed in August 2025

  • Reviewed: 16 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    -Musty smell of the rooms -Cockroaches

    -Food, delicious breakfast, nice coffee and ok prices for Thai food which was great -Staff was nice

    Stayed in June 2025

  • Reviewed: 28 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 6 nights

    Staff were fantastic, great pool and lovely location, Good value for money

    Stayed in April 2025

  • Reviewed: 22 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room 1
    • Stayed 6 nights
    • Submitted via mobile

    Gym could have more equipment

    Great pool and restaurant

    Stayed in March 2025

  • Reviewed: 10 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Family Room 2
    • Stayed 5 nights

    The AC was very noisy and the different fan settings hardly mad any difference at all.

    excellent staff, very helpful och kind. Great service. nice pool area and surroundings. Several restaurants closeby and small minimart right nextdoor.

    Stayed in March 2025

  • Reviewed: 29 March 2025

    8.0
    Really enjoyed staying here
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved the pool and close to beach and walkable to Elephant Care centre, beware mosquitoes, breakfast good, evening meals better at outside restaurants. Trip to Coconut each is great

    Stayed in March 2025

  • Reviewed: 21 March 2025

    9.0
    Really comfortable hotel with a top pool and excellent shuttle service to lovely beach.
    • Leisure trip
    • Couple
    • Premier Deluxe Room 1
    • Stayed 5 nights
    • Submitted via mobile

    Not very much!

    Nice hotel set in attractive grounds, spacious room. Great pool area with a good bar. Staff really friendly and helpful, good shuttle service to the beach every day. Very good breakfast and 5 nearby restaurants all good for dinner.

    Stayed in March 2025

  • Reviewed: 12 March 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Family Room 3
    • Stayed 1 night

    AC was really loud. Staff communication about ordering a taxi wasn't totally clear.

    Stayed in March 2025

  • Reviewed: 28 February 2025

    7.0
    Clean, honest, comfortable accommodation at a reasonable price.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 14 nights
    • Submitted via mobile

    Food service at lunchtime seemed rather slow and we had a few instances of fried items being hot on the outside but stone cold inside, or food which sat before it was brought so it was cold on arrival.

    Breakfast ok, a bit variable. Thai options were generally good, Western dishes less so. Shout out to the omelette station though 😁. Lots of items ran out quickly at busy times and it sometimes took a while for staff to notice and bring replacements. The serving trays for hot food (sausages, ham, baked beans etc) need candles under them so the food stays hot.

    Stayed in February 2025

  • Reviewed: 23 February 2025

    9.0
    Lovely chilled hotel but with all the facilities - a favourite.
    • Leisure trip
    • Couple
    • Premier Deluxe Room 1
    • Stayed 6 nights
    • Submitted via mobile

    Nothing about the hotel itself. Location-wise, it's a bit far from town but taxis are usually waiting to take you. The local beach isn't the best in the area but the beautiful Coconut Beach can be reached with a free shuttle, 5 minute bike ride (free for 3 hours) or 20 min walk. Tours will pick you up from the hotel.

    Large comfortable premium room, very clean. Lovely atmosphere in the hotel which has lovely tropical gardens.. Iincredibly friendly and helpful staff - they were a highlight. Lovely pool with adjacent bar area. One of my favourite hotels - informal vibe but all the facilities.you need.

    Stayed in February 2025

  • Reviewed: 16 February 2025

    9.0
    Great stay for a family, the pool was perfect and staff was wonderful.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room 2
    • Stayed 1 night
    • Submitted via mobile

    The stairs to the room where a little bit outdated

    The staff was lovely

    Stayed in February 2025

  • Reviewed: 16 February 2025

    8.0
    Nice but quite
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not on beach, short walk to a quite beach no loungers, but a short car trip away is coconut/white sands beach, there are taxis about. It’s about 10 minutes by taxi to Khao lak town centre

    Big room, nice pool

    Stayed in February 2025

  • Reviewed: 11 February 2025

    9.0
    Nice relaxing stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely pool. The rooms are a good size and bed is comfortable. There are several good restaurants very close to the hotel and a nice beach about 5 minutes away. The grounds are also well kept and it is quiet at night. Very good breakfast with lots of choice and changed every day

    Stayed in February 2025

  • Reviewed: 8 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room 1
    • Stayed 9 nights
    • Submitted via mobile

    Pool area could do with a good overhaul.

    Stayed in January 2025

  • Reviewed: 6 February 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Breakfast, OK, Pool OK. I was not on the beach because we where just sleep and leave early in the morning. Location of the resort is a little away from Kao Lak, but ok if you are looking for a quiet place to rest and enjoy in nature.

    Stayed in January 2025

  • Reviewed: 6 February 2025

    8.0
    Not a beach resort
    • Leisure trip
    • Family with young children
    • Deluxe Room 1
    • Stayed 1 night
    • Submitted via mobile

    Mosquitos are crazy even though they spray every day. Not sure if it's from the stream and abandoned property behind the resort. Just an hour after the hotel smoky spray we went back to the pool wanting to enjoy early evening drink and snacks and just got lots of bites once the sun gone even we had some anti Mosquito spray on the body.... The location is far from the town and not exactly by the beach (means no beach facilities). There's a cover of the drain of the bathtub... I tried to open it for preventing overflow and found it so dirty.... it's never been cleaned since it's covered...

    Super nice staff, comfortable bed and clean bedding, reasonable price drinks and food. My 4 years old son loves the water slide so much. The happy hour offer buy 1 get 1 free which is awesome even it's only last for 1 hour. The food from the kitchen is delicious. There are also a few restaurants and a small store in short walk if you want something different. It is a short walk like 2 minutes walk (using the bridge behind the pool) to the coral beach but there are no shade nor any umbrellas for rental. It is hard to stay long under the strong sun. Good point is so quiet.

    Stayed in January 2025

  • Reviewed: 3 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Family Room 3
    • Stayed 4 nights
    • Submitted via mobile

    The location is a bit secluded, however it's not really a big deal; you can rent bikes for free (up to 3 hours) at the reception and they have a shuttle service to the main beaches in the area.

    Lovely hotel, very friendly and helpful staff. Good spacious rooms. The vibes were nice, a lot of nature and rest.

    Stayed in February 2025

  • Reviewed: 2 February 2025

    8.0
    For the price it was great value and we had a lovely 5 night stay.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Shower room was v.basic. Lovely pool, could be an issue with sun loungers if resort full.

    Breakfast was good. Bedroom was comfy, beds were exceptional. Resort was well maintained, lovely gardens, quiet. Staff were lovely. Free bike hire. 4 nice local Thai restaurants 200m down the road - and a fabulous beach. Wifi was adequate for work.

    Stayed in February 2025

  • Reviewed: 12 January 2025

    7.0
    A nice relaxing hotel near nice beaches
    • Leisure trip
    • Family with young children
    • Deluxe Room 1
    • Stayed 6 nights
    • Submitted via mobile

    We were placed in an old building close to the road and the rooms were not clean when we arrived.

    The most kind and friendly straff we have ever experienced in Thailand. The manager Sam gave exceptional service was very much appreciated. The staff helped us get rooms close to each others. Very nice outdoor hotel area with a lot of green plants and flowers. There were Beach Towels in the room, which got changed every day and a Beach bag.

    Stayed in January 2025

  • Reviewed: 5 January 2025

    8.0
    It was the perfect base for a beach holiday, great location with dinner restaurants in walking distance
    • Leisure trip
    • Family with young children
    • Deluxe Family Room 1
    • Stayed 4 nights
    • Submitted via mobile

    No amenities - just shower gel & shampoo (very simple one), Toilets near the pool were run down, pond with lots of mosquitos, Old A/C units in the room

    Simple & easy - room (Family Room) was very spacious with 3 beds Restaurant - breakfast had a good selection - fruits, veggie, asian dishes & standard breakfast choices (toast, jam, sausages, fruits, cereal) We had lunch & food was delicious Pool with a slide was fun & a great way to end the day

    Stayed in January 2025

  • Reviewed: 30 December 2024

    8.0
    Very good
    • Family with young children
    • Deluxe Room 1
    • Stayed 4 nights
    • Submitted via mobile

    Could improve a bit the quality and speed of breakfast

    Nice hotel Good value for money Rooms are.comfortable and charming

    Stayed in November 2024

  • Reviewed: 11 December 2024

    7.0
    OK but some tlc needed.
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The bathrooms are poorly designed too many steps to the rooms and not good for disabled people. Very friendly helpful staff made it bearable. No toilets or changing facilities at the pool.. netting outside the balcony didn't make for good photos..

    The staff were so lovely the beds comphy and clean breakfast was plentiful and good.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    7.0
    Good
    • Couple
    • Superior Double or Twin Room
    • Stayed 12 nights
    • Submitted via mobile

    As above

    1st room was terrible it had very bad smells at various times waking me up gagging I complained they changed my room much better no smell need updating in bathroom but very clean bed good overall reasonable place

    Stayed in November 2024

  • Reviewed: 16 November 2024

    8.0
    Enjoyable stay in nice quiet area
    • Leisure trip
    • Family with young children
    • Deluxe Family Room 1
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not so good, they had the basics but could definitely broaden it and it felt like quality of it was quite low.

    Nice and clean, great pool area, close to the beach and free shuttle to use! Lovely staff!

    Stayed in November 2024

Showing 1 – 25

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