Cannot fault

Everything, Well presented

Stayed in July 2025

One standby roll of tissue paper missing in the bathroom the management should change this It's not a fire risk

Breakfast was ok Beds are nice and comfortable good air conditioning

Stayed in May 2025

Comfy bed and a nice garden and pool

Stayed in May 2025

Good location within the resort(supermarket, restaurant, massage was around). Great and clean swimming pool. The alcohol coctails were NOT worth the money as well as the selection of the dinner menu so we ate out most times.

Stayed in April 2025

The property was a great fit and the location was great for the things my family and I wanted to do. The pool was nice a never crowded. I enjoyed the temp of the water was divine. The staff was accommodating and I was allowed a later checkout so I didn’t have to have a long wait at the airport.

Stayed in April 2025

Pool was excellent, breakfast was a little disappointing, Mr Top the restaurant manager was excellent.

Stayed in March 2025

The room and view was super,but they put us in a room with concrete roof… was terrible hot… you can’t breathe .. the air conditioning must used day and night… it’s not ok… so we get a disease caused by the air conditioning fungus… that ruined our trip .

Stayed in March 2025

There is no small towel for drying hair.

The spacious room and beautiful sunrise view from the balcony. Also the staff is friendly and helpful.

Stayed in March 2025

Hotel a bit out of central phuket so we're about 30 min drive to any beaches etc which was a bit of a pain.

Hotel was great, good options for breakfast

Stayed in February 2025

None of my requests have been addressed: I requested a full or partial refund for the two days I had to leave earlier. I asked them to return, via post, some items I had forgotten there. The staff appeared more concerned with maximizing profits than offering genuine hospitality. Their prices were inconsistent—one day, they quoted a certain amount, but the charge doubled when it was time to pay. Additionally, all prices they provided were exclusive of taxes, which were only added later when you pay.

nice venue, good location into the harbor. The pool is wide with clean water.

Stayed in February 2025

Marina

Premium view

Stayed in March 2025

Location is not great Breakfast was not to my liking (western) - they have a huge selection so it’s understandable :)

Very spacious room Hotel is clean and well maintained Easy to check in and check out, very friendly stff

Stayed in February 2025

N/A

Location and and surroundings

Stayed in January 2025

Service was extremely slow. Took 7 hours for them to bring a blanket. 5 hours to bring tea bags. They forgot to make up our room a couple of times. Towels and flannels were missing when they did make up our room

The location away from the crowds, the ammenities around, supermarket etc restaurant choice within walking distance. Cleanliness, size of rooms. Breakfast was terrific and staff very friendly. Top from restaurant was outstanding. And Kim who drove the buggy

Stayed in February 2025

Late check in 3 pm

Very clean and quiet

Stayed in February 2025

The resort is too big, might need shuttle to go some corner of the resort.

Nice swimming pool and free breakfast. Great massage centre at the arcade attached with supermarket

Stayed in February 2025

Room was a little tired and due a refurbishment. Lacked plates , dishes, silverware etc in small kitchen.

Location good, nice pool, staff mostly incredibly helpful. Amazing F&B manager named Top.

Stayed in February 2025

Busy roads in the area so it took a while to get anywhere

The gentleman that managed the pool area was absolutely lovely. Went above and beyond to look after his guests. Plenty of food options in the harbour and a pleasant and quiet area off a very busy road. Useful having the supermarket up the street. Was a little cut off from main tourist areas but easy enough to get a grab to anywhere we wanted to go. Our room was a little way from the main hotel but they provide buggies and it was a pleasant walk. Pool area was lovely. Well maintained and beautiful plants and bird life.

Stayed in February 2025

N/A

The ambience

Stayed in February 2025

Being quite away from everything else was little bit an issue. Trying to get taxi was not issue but wait was issue etc etc. especially finding taxi back. We have booked a boat trip to the coconut island with hotel. We came back for the trip that afternoon. But it was cancelled due to low numbers. We have to travel back by presuming/hoping to go to the island trip. Being quite away from everything else traveling back has killed the day.

Pool was good, you have to wait for the towels to arrive, if you are not quick enough sunloungers can get occupied pretty quick. More sun loungers was needed some days.Room was cleaned dailiy but there was an ant issue. Housekeeping act quickly and sprayed but following they appeared again. Breakfast was trying to make everyone happy. This was 6 th different hotel in Thailand we stayed and breakfast was the on the better side. Most importantly their Food and beverage manager ‘TOP’ was the best host I have ever seen. He was everywhere, greeting people, introducing the facilities, dealing with people..Coming from hospitality industry I can say he is a special one for the hotel. Also (especially) one of the receptionist lady was very nice but i am sorry, can not remember her name. It was 3 letters (Kop!)! Maybe sorry.!

Stayed in February 2025

Breakfasts, views from our room, handiness of conveinance store, security

Stayed in February 2025

My TV would not work. I could not get Netflix to work for me either. I could not get any music to play either. Also I was a bit late for breakfast at 0950 and there was no fruit left. I asked for a double bed and no-one came to change the singles to a double. The fire alarm went off at 2am and we were evacuated from our rooms - it was a false alarm as the sensors were triggered by rain.

Location was great and the pool was nice although all the loungers were full most of the time I was there.

Stayed in February 2025

Breakfast quality poor, service (egg station) very slow, staff rude

Front desk staff helpful. Good choice of restaurants around the marina.

Stayed in February 2025

I would have liked more comfort, pool towels, and game activities for the swimming pool.

Stayed in January 2025