500/5 Moo.12 Thappaya Road Nongprue, Banglamung, Chonburi, 20150 Jomtien Beach, Thailand
#85 of 105 hotels in Jomtien Beach
Guests' ChoiceBased on 107 hotel reviews
7.0Cleanliness
7.1
Comfort
7.0
Location
8.7
Facilities
6.6
Staff
8.2
Value for money
7.6
Free WiFi
3.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2025
Jonathan
ThailandThe beds was two twins pushed together and the aircon was not efficient
I LIKED THE PRICE $20
Stayed in May 2025
Reviewed: 2 February 2025
Federico
ThailandNothing
It's not my first time at Neo Hotel, I found the some receptionist every year, I done breakfast at Buffet just 100 mt. walking at price now 120 Thb. The amenities in room working. The Songhtew is always at 10 Thb and if you want to go in downtown Pattaya, you have to walk until the Theeprasit road, because for the next months, there are work in progress at the beachroad of Jomtien. Outside the Hotel, can find more Shops, Bars, Restaurants, Money Exchange, Bank, Farmacy and Pub it like some Hemingways.
Stayed in January 2025
Reviewed: 9 November 2024
Christopher
ThailandProblem with hot water
Good stay
Stayed in October 2024
Reviewed: 26 August 2024
Craig
AustraliaHot water in the shower wasn’t very reliable
Cheap clean good ac, great location
Stayed in August 2024
Reviewed: 12 August 2024
Nuwan
ChinaWe didn't see any CCTV cameras in the corridors, so we felt unsafe leaving our passports and money. There was a safebox mounted to the wall. A rug by the bathroom would have been good to prevent bathroom water from getting into the bedroom floor.
We were on a diving trip. We simply needed a room for the night and take showers. It was centrally located within a few steps from the Bhat bus routes. It was easy to get to and back from the Real Diver shop. The 7-Eleven about 100m was convenient for grabbing snacks and beverages before leaving the shores to the dive sites.
Stayed in August 2024
Reviewed: 10 July 2024
Wilson
ThailandNo hot water for shower
Staff were friendly, room was clean,also only 5 minutes walk to the beach 7-11 and bars
Stayed in July 2024
Reviewed: 18 June 2024
Allan
United KingdomThe only problem was the water pressure and no hot water. A renovation/ re-decoration of the rooms to brighten it up and fresh curtains that fit the windows.
Location, and things to do in the area close to the beach.
Stayed in June 2024
Reviewed: 28 April 2024
Richard
GermanyRooms on the fifth floor facing west have view on the ocean
Stayed in April 2024
Reviewed: 18 April 2024
Shahriar
United StatesNo hot water in the shower
Location
Stayed in April 2024
Reviewed: 30 March 2024
Elton
AustraliaNo coffee or tea provided. Went to 7 Eleven to get coffee. Mirror in bathroom too small for shaving.
Good air con. Good WIFI. Good value for money. $A25/ night
Stayed in March 2024
Reviewed: 18 March 2024
Richard
GermanyGreat location close to the beach
Stayed in March 2024
Reviewed: 1 February 2024
Manino73
ThailandThe walls have need to repainting. Safety box I use with key. After raining I find a lot of water in room.
I stay here for the third time. Neo can reach with songhtew from center Pattaya with 10 thb. Or with Airport Bus at level 1 door 8, and exit at last stop at Jomtien bus station. From here catch the songhtew and push the bottom at arch of the entry in Jomtien. See the hotel on the left. Staffs very friendly some another times. Room cleaning every day with change towels and replace bottles of water. Breakfast is at 100 mt. with Buffet, only 100 Thb.
Stayed in January 2024
Reviewed: 21 November 2023
Bryan
United StatesThe bedding was clean, but it had an oder, almost like it wasn't in the dryer long enough after being washed?
Front desk was very nice and helpful. I loved how quiet it was in my room on the 3rd floor. The towels were newer and soft. It was nice to have a lift, and it worked very well.
Stayed in November 2023
Reviewed: 7 November 2023
Mark
United KingdomIt’s getting old and a bit tatty
Clean and simple great location
Stayed in November 2023
Reviewed: 29 September 2023
Martin
United KingdomWiFi didn't work. A big no for me
Stayed in August 2023
Reviewed: 15 March 2023
Richard
GermanySoap only in the shower
Great location, good value for money, friendly staff
Stayed in March 2023
Reviewed: 21 February 2023
Gulam
South AfricaThe room faced another apartment block, and no sheers on the windows, just heavy curtains. So I had to keep the curtains closed for privacy, and lights on during the day. Hotels is a little run down.
Location is convenient to the beach, shops, and restaurants
Stayed in February 2023
Reviewed: 2 February 2023
Manino73
ThailandNothing
Neo hotel is at the entry of Jomtien. So is easy to find songthaew, with 10 THB bring you in centre Pattaya or south Jomtien. There is a breakfast at 100 mt. inside the Jomtien Residence, at cost of 100 THB, can enjoy the buffet. Elevator for all floors, and acces of at hotel for wheelchair. The receptionists is very helpfull.
Stayed in February 2023
Reviewed: 19 January 2023
Engr
SwitzerlandNo matter where I travel, my laptop is always with me as I'm a strong user, and Wifi is an absolute requirement for me. During the last week of my stay, Wifi was often not available and I had to purchase mobile data from DTAC, a mobile operator. Fridge too small!!
Great location and friendly staff!! I enjoyed my stay at this hotel as I already stayed there for 3 weeks in November last year (2022)!
Stayed in January 2023
Reviewed: 1 December 2022
Warren
United KingdomLocation was great.
Stayed in November 2022
Reviewed: 24 November 2022
James
United KingdomFriendly staff clean comfortable room close to the gay area of town.
Stayed in November 2022
Reviewed: 22 November 2022
Engr
SwitzerlandThe water was not hot enough for taking shower!!! I was not feeling comfortable at all. I Informed the staff many times but no action was taken. The Wifi didn't work for 4 days before checkout. Despite repeated complaints to staff, no action was taken and I had to buy mobile data to do my work.
Polite staff. Very good location!
Stayed in November 2022
Reviewed: 22 November 2022
Karl
United KingdomWiFi not working for all of my stay
nice hotel but old needs refurbishment
Stayed in November 2022
Reviewed: 25 October 2022
Mark
United Kingdoma little shabby
inexpensive great location
Stayed in October 2022
Móstoles, Spain
Gdańsk, Poland
Como, Italy
Chiang Mai, Thailand
Patong Beach, Thailand
San Giuseppe Vesuviano, Italy
Saint Robert, USA
Kabale, Uganda
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content