It’s slightly dated and could do with some upgrades but generally it’s well maintained. I also wished there was a more modern coffee machine (e.g., Nespresso) in the rooms

Very nice facilities and staff. Lots of dining options and things to do - so never really need to leave the resort

Stayed in August 2025

Staff was amazing, the resort itself was beautiful.

Stayed in January 2025

The only thing is the location.It is far from everything in Phuket.

Stayed in December 2024

The restrictions are a bit expensive

Location and pools

Stayed in July 2024

The Italian restaurant , the food was not as good as in previous years.

We love how big the resort is and all the staff are just wonderful

Stayed in July 2024

Though I have some remarks I highly recommend this hotel for families and older couples. At least for a couple of days. Breakfast deal is pretty bad, eaten at Siam Deli with a very limited offer from an a la cart menu. As on all resorts the restaurants are quite pricey. Rooms are a bit dark, but we only stayed there after sunset so for us it didn’t matter. Pools were a bit too warm for a fresh dip, I preferred the very nice beach instead.

Marriott’s Phuket Beach Club is on the same ground as JW Marriott and it shares everything with that resort. The only difference is that you don’t have the same breakfast buffet and that the rooms might differ between the resorts. We stayed in a 2 bedroom apartment which was perfect for our family of five. I really like the closeness to the beach, that you have some cheap restaurants on the beach and a small shopping center within walking distance. We stayed for 4 nights which was perfect, after that we were quite done with the resort. Beautiful gardens between the houses and nice grass area between the resort and the beach were you can lay in the sun or play volleyball. I wouldn’t say that either this or JW is a real luxury resort, but they are definitely clean and good enough.

Stayed in January 2024

We paid for a room with breakfast. But we didnt know that breakfast was a la carte and not buffet which they also offered, the surcharge for buffet breakfast was expensive. Also caffee ( cappuccino) was about 6euros. Food and drinks prices are insanely high. Near hotel is 7 eleven but there is not much to buy. If you are looking for a party this hotel is not a rigt place for you. This hotel is for family,....

Location is good, people there are very nice and helpful. Apartment was very big and comfortable.

Stayed in November 2023

Restaurants a little expensive. Think it needs more diversity of price ranges.

Great facilities, great for kids, room fixtures and fittings excellent.

Stayed in July 2023

communication regarding what our stay included was hard but the staff were very helpful and it got sorted

loved the hotel. so much lush greenery and very serene. the chefs were so so helpful with my food allergies and went above and beyond

Stayed in May 2023

was oversold at the Christmas and New Year period. breakfast is not clearly explained on Booking.com so the cost of breakfast is ridiculous.

location, beaches, staff.

Stayed in January 2023

restaurants central London prices

lovely staff fabulous pools

Stayed in October 2022

A noisy party next to our room , expensive breakfast , Rooms too dark, made me paid twice … but gave me back my second payment at departure … Checking at 1600 in and checking out 10:00 …

Superb garden on the beach

Stayed in February 2025

Quiet secluded beach

Stayed in February 2025

Going home

Was here 10 years ago and still as wonderful

Stayed in October 2024

-

The staff, the facilities

Stayed in August 2024

Nice and spacious nigh

Stayed in July 2024

None

Everything, hospitality, the resort itself, the staffs, amenities, facility...everything. It was a perfect getaway

Stayed in April 2024

Everything was great 😊

Marriott Phuket Beach Mai Khao is a slice of heaven with the most beautiful beach and clear water. The service, facilities and rooms were 5 star.

Stayed in April 2024

It’s so wonderful to have met such a beautiful soul in the heart of Phuket Island. Upon check-in, we already knew that we would be in excellent hands. Oy did a sensational job in arranging all of our accommodations including our hotel stay, hotel to airport transportation and especially our elephant experience. Her level of professionalism far exceeds typical customer care. She treated each and every one of us like her family. She literally made it her mission to guarantee us having the most amazing time in Thailand. I have traveled to many places, and I haven’t yet met a concierge staff that can match Oy’s standards. She really is the personification of customer service. Her level of care is second to none as she single-handedly made sure my family had the best Thai experience. It’s safe to say, we've made a new friend in each other. Again, thank you so much for everything and daghang salamat, Khun Oy!! PS. She’s also a Miss Universe fan. Khob khun kha, Miss Thailand 🇹🇭 From Miss Philippines 🇵🇭

Stayed in November 2023

Fantastic hotel

Stayed in November 2023

NA

Extremely clean, great service, many activities to do. Amazing stay!

Stayed in November 2023

Nothing

Everything

Stayed in August 2023

Immediately upon arrival they cornered us into a hard sell about joining Vacation Club. We agreed to sit through a 90 minute pitch the next day in exchange for gift vouchers. But they made me give back some of the vouchers when my wife couldn’t also join the pitch, even though they knew we were travelling with small children. So counter productive. Based on this experience we will NEVER join the Marriott Vacation Club. Room fee included breakfast but we were turned away from the nice buffet breakfast and sent to a third-class area and given one item each from a boring menu. Very embarrassing and humiliating. Why have different tiers of breakfast? It just makes some guests feel unwelcome. Unbelievably, they close the pool at 6pm, just before sunset! And they stop serving drinks by the pool even earlier! WHY? Has the Marriott never heard of sundowners? I have never before in all my travels been to a tropical beach resort hotel that closes the pool BEFORE sunset! I thought they were joking but alas… The resort is too big and you need to order a golf buggy every time you want to leave or return to your room. And there are lots of mosquitoes.

our room was nice

Stayed in May 2023

Not much to add here except they could add a few options of water sports activities for guests.

It all starts with ever smiling staff and doesn't end with services, cleanliness, quality of food, location of the property, the security, variety of food alternatives around the property etc...

Stayed in May 2025