Reviews of KIRI HOTEL Chiang Mai 4 stars
8 Moonmuang Rd Lane 5, Tambon Si Phum, Amphoe Mueang Chiangmai, Si Phum, 50200 Chiang Mai, Thailand
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Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe staff, the location of the hotel, the comfort of the room. Would highly recommend.
Nothing!
Dear Khun Yona, Thank you so much for your wonderful feedback. We are delighted to know that you enjoyed our location, the comfort of the room, and the warm hospitality of our staff. Your recommendation means a lot to us. We look forward to welcoming you back again on your next visit to Chiang Mai. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Yona, Thank you so much for your wonderful feedback. We are delighted to know that you enjoyed our location, the comfort of the room, and the warm hospitality of our staff. Your recommendation means a lot to us. We look forwa… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewGreat service and very beautiful pool view. And I especially like the food here. Thanks to provide me a very good time.
Dear Khun Chuxuan, Thank you very much for your kind review. We are delighted to hear that you enjoyed our service, the beautiful pool view, and especially the food. It is wonderful to know that we could make your stay a pleasant one. We truly appreciate your feedback and look forward to welcoming you again in the near future. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Chuxuan, Thank you very much for your kind review. We are delighted to hear that you enjoyed our service, the beautiful pool view, and especially the food. It is wonderful to know that we could make your stay a pleasant one. W… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewConvenient location with nice pool and comfortable rooms. Wonderful temples, cafes and restaurants within walking distance.
Room was a bit smaller than we anticipated. The staff gave us a difficult time at check out about the number of room cards we returned.
Dear Khun FELICIA, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed our convenient location in the Old Town, our pool, and the comfort of our rooms. It is also wonderful to know that you appreciated the nearby temples, cafes, and restaurants. We are sorry to hear that the room size did not fully meet your expectations, and especially for the inconvenience you experienced during check-out regarding the room key cards. Please rest assured that we have taken note of your comments and will address this with our team to ensure a smoother experience for our future guests. We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you back again in the future. Best regards, KIRI Hotel Chiang Mai.
Dear Khun FELICIA, Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed our convenient location in the Old Town, our pool, and the comfort of our rooms. It is also wonderful to know that you a… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewAccess to the old city, but in a quiet road, comfortable beds and friendly English speaking staff. Restaurant attached on the ground floor was excellent.
Nothing
Dear Khun Garon. Thank you for your review! We're so pleased to hear that you had an excellent stay. It's wonderful that you appreciated our location, which offers easy access to the old city but is on a quiet road. We're also delighted that you found our beds comfortable and our staff friendly and English-speaking. We're especially proud that you found our ground-floor restaurant to be excellent. Knowing there was "Nothing" to complain about is the best compliment we could receive! We hope to welcome you back to Kiri Hotel again again in the near future. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Garon. Thank you for your review! We're so pleased to hear that you had an excellent stay. It's wonderful that you appreciated our location, which offers easy access to the old city but is on a quiet road. We're a… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewLocation is excellent so central and so easy to walk to near by tourist attractions. Hotel is so clean and comfortable. Staff are so friendly. Pool is lovely and relaxing. I would stay here again.
Dear Khun Kate. Thank you for your fantastic review! We're absolutely thrilled to hear that you found Kiri Hotel to be a beautiful, central, clean city hotel. It's wonderful that you appreciated our excellent location, which makes it so easy to walk to nearby tourist attractions. We're also delighted that you found the hotel clean and comfortable, the staff so friendly, and the pool lovely and relaxing. Your comment that you "would stay here again" is the highest compliment we could receive! We look forward to welcoming you back on your next visit to Chiang Mai. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Kate. Thank you for your fantastic review! We're absolutely thrilled to hear that you found Kiri Hotel to be a beautiful, central, clean city hotel. It's wonderful that you appreciated our excellent location, which ma… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGorgeous room, very spacious and comfortable. The staff were very friendly and helpful. We would definitely stay again.
Dear Khun Meg. Thank you for your wonderful review! We're thrilled to hear that you found your room gorgeous, very spacious, and comfortable. It's also fantastic that our staff were very friendly and helpful. Your feedback that you would definitely stay again is the highest compliment we could receive. We look forward to welcoming you back to Kiri Hotel again in the near future. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Meg. Thank you for your wonderful review! We're thrilled to hear that you found your room gorgeous, very spacious, and comfortable. It's also fantastic that our staff were very friendly and helpful. Your feedback that … Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewSmall boutique hotel, with a beautiful pool in a prime location in the old city . Very friendly and professional staff . Great value for money!
Lack of a closet
Dear Khun Tal. Thank you for your fantastic feedback! We're thrilled to hear that you found our hotel to be a small boutique gem with a beautiful pool in a prime Old City location. It's wonderful that our friendly and professional staff made such a positive impression, and that you felt we offered great value for money! We've noted your comment about the lack of a closet and appreciate you bringing it to our attention. We're always looking for ways to improve our guest experience. We're so happy to hear that "we shall return!" — we can't wait to welcome you back to Kiri Hotel on your next visit! Best regards, KIRI Hotel Chiang Mai.
Dear Khun Tal. Thank you for your fantastic feedback! We're thrilled to hear that you found our hotel to be a small boutique gem with a beautiful pool in a prime Old City location. It's wonderful that our friendly and professi… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery clean and comfortable
Everything was nice
Dear Khun Silvia. Thank you for your feedback! We're so happy to hear that you found our hotel to be of good quality, very clean, and comfortable. It's wonderful that everything was nice during your stay. We hope to welcome you back to Kiri Hotel again in the near future. Thank you for staying with us. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Silvia. Thank you for your feedback! We're so happy to hear that you found our hotel to be of good quality, very clean, and comfortable. It's wonderful that everything was nice during your stay. We hope to welcome you … Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewAll things are good
Dear Khun Jassim. Thank you for your concise and positive feedback! We're thrilled to hear that everything was good during your stay. We hope to welcome you back to Kiri Hotel again in the near future. Thank you for staying with us. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Jassim. Thank you for your concise and positive feedback! We're thrilled to hear that everything was good during your stay. We hope to welcome you back to Kiri Hotel again in the near future. Thank you for staying with us.… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewFantastic staff, very helpful and booked lots of tours for us (Elephant visit at Elephant Nature Park, Massage, Sticky Waterfalls, Chiang Rai private car etc). The room was very clean and towels refreshed daily. Hotel pool was very clean and the location was perfect with a 7-Eleven just around the corner, a nice brunch spot next door and a fantastic rooftop bar. Highly recommend
No complaints, our stay was fantastic!
Dear Khun Bradley. Thank you so much for your glowing review! We are absolutely thrilled to hear that you had an amazing stay and would highly recommend our hotel. It's wonderful to know that our fantastic and very helpful staff were able to assist you with booking so many tours, from the Elephant Nature Park to the Sticky Waterfalls and your Chiang Rai private car. We're also delighted that you found your room very clean with daily fresh towels, and that our hotel pool was very clean. We're so pleased that our perfect location, with a 7-Eleven, a nice brunch spot, and a fantastic rooftop bar nearby, added to your enjoyment. "No complaints, our stay was fantastic!" is the best feedback we could ask for! We truly appreciate your kind words and hope to welcome you back to Kiri Hotel on your next visit to Chiang Mai! Best regards, KIRI Hotel Chiang Mai.
Dear Khun Bradley. Thank you so much for your glowing review! We are absolutely thrilled to hear that you had an amazing stay and would highly recommend our hotel. It's wonderful to know that our fantastic and very helpful staff we… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified review- lovely staff - nice room - room was clean
- road access was difficult during our stay due to road works but not to the fault of the hotel
Dear Khun Ashleigh. Thank you for your review! We're so glad to hear that you found our staff lovely, your room nice and clean. We appreciate your understanding regarding the difficult road access during your stay due to roadworks, and we're glad you recognized it was not the hotel's fault. We hope this didn't detract too much from your overall experience. We look forward to welcoming you back to Kiri Hotel again soon! Best regards, KIRI Hotel Chiang Mai.
Dear Khun Ashleigh. Thank you for your review! We're so glad to hear that you found our staff lovely, your room nice and clean. We appreciate your understanding regarding the difficult road access during your stay due to roadworks, a… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewLocation is wonderful if you want to stay in the old part of the city. Easy walk to everything. Staff were outstanding.
Unfortunately there was construction and the property lane was often blocked off.
Dear Khun Cameron. Thank you for your excellent review! We are so pleased to hear that you would "stay at the KIRI again for certain" and found our staff extremely helpful and professional. It's wonderful that you appreciated our outstanding staff and the wonderful location for exploring the old part of the city, with easy walking access to everything. We sincerely apologize for the inconvenience caused by the construction and the blocked property lane during your stay. We understand how disruptive this can be, and we appreciate your patience and understanding regarding this external factor. We look forward to welcoming you back to Kiri Hotel again soon for an even more seamless experience! Best regards, KIRI Hotel Chiang Mai.
Dear Khun Cameron. Thank you for your excellent review! We are so pleased to hear that you would "stay at the KIRI again for certain" and found our staff extremely helpful and professional. It's wonderful that you apprecia… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewSpacious room, clean, nice breakfast
Located in an alley, difficult to get to especially with big group. Not a lot of restaurants or coffee shops around
Dear Khun Kim. Thank you for your review! We're glad to hear you found our rooms spacious and clean, and enjoyed the nice breakfast. We appreciate your feedback regarding the location, acknowledging that being in an alley can make access challenging, especially for larger groups, and that there aren't as many restaurants or coffee shops directly on our block. We continuously strive to improve our guest experience, and your comments are valuable. We hope you still had a pleasant stay overall and consider us again in the future. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Kim. Thank you for your review! We're glad to hear you found our rooms spacious and clean, and enjoyed the nice breakfast. We appreciate your feedback regarding the location, acknowledging that being in an alley can make … Show more
Reviewed: 26 May 2025 · Stayed in March 2025
Verified reviewStaff was very friendly. You get what you pay for. Good location. Clean enough.
The hotel did not meet my expectations. Even though I had an enjoyable time, I would not come back nor would I suggest it. The room was OK, but everything felt very cheaply made. On my last night, the upstairs neighbour was consistently filling up their bathtub late at night, and the noise of the draining was so loud in the pipes I couldn't sleep at all. Rooms don't feel very private either. I wouldn't go back nor would I recommend it. I think there are better hotels for this price in CM.
Dear Khun Camilla. Thank you for taking the time to share your detailed feedback regarding your recent stay. We're glad to hear that you found our staff very friendly, appreciated our good location, and that the hotel was clean enough. We aim to provide a positive experience, and we value your comments on these points. However, we are genuinely sorry to hear that the hotel did not meet your overall expectations and that you would not return or recommend us. We sincerely apologize for the disturbance caused by the noise from your upstairs neighbor's bathtub on your last night; this is certainly not the peaceful experience we want for our guests, and we regret that it impacted your sleep. We will investigate the sound insulation and piping noise to see how we can mitigate such issues in the future. We also take note of your comment about the perceived privacy of the rooms and the feeling that some aspects were cheaply made. We understand that you believe there are better hotels for the price in Chiang Mai, and we continuously strive to offer competitive value while maintaining the quality of our facilities. Your insights are invaluable as we work to improve. While we are disappointed that we did not fully meet your expectations on this occasion, we thank you for your honesty. We wish you pleasant future travels. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Camilla. Thank you for taking the time to share your detailed feedback regarding your recent stay. We're glad to hear that you found our staff very friendly, appreciated our good location, and that the hotel was clean enough… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in March 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewSpacious, clean, central, and great pool.
Dear Khun Ella. Thank you for your concise and positive feedback! We're delighted to hear that you found our hotel spacious, clean, central, and that you enjoyed our great pool. These are all aspects we strive to excel in, and your review confirms we're meeting our guests' expectations. We hope to welcome you back to KIRI Hotel Chiang Mai again soon for another fantastic stay in Chiang Mai. Best regards, KIRI Hotel Chiang Mai.
Dear Khun Ella. Thank you for your concise and positive feedback! We're delighted to hear that you found our hotel spacious, clean, central, and that you enjoyed our great pool. These are all aspects we strive to excel in, and your … Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified review