32 Karon road, Muang District, Phuket, 83120 Kata Beach, Thailand
#109 of 113 hotels in Kata Beach
Guests' ChoiceBased on 22 hotel reviews
4.6Cleanliness
6.1
Comfort
6.1
Location
8.5
Facilities
5.7
Staff
6.3
Value for money
5.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 22
Reviewed: 18 February 2024
Blanca
JerseyBuilt on a hill. Not suitable for those not fit or with walking impediments. Electricity off when you left the room. So everything in the fridge wouldn’t be continuously refrigerated. Not possible to leave any other card inserted in power slot. A bit dated. Cleaning is basic and although floors were shiny and clean I don’t think that cleaning the shower screen is part of the routine. High ceilings had cobwebs. Our room didn’t have the second bed ready and had to ask three times for bedding and towels. They told me that the housekeeper had gone home and her storage room was locked and they didn’t have a key. They could only apologise. (!!!) I didn’t accept it and they realised that they could take the bedding, pillow and towel from an empty room. This was just one person in reception who didn’t speak any languages and we communicated with Google translate. An adventure!
Location! In between Kata and Karon. Short walk to both. The property consists of scattered villas /rooms amongst the gardens. Our room was very large and in the far end of the property. Despite being on a busy road we could not hear a thing as we were far away. Floors shiny and clean. Amazing quality of the towels. Air con reliable and powerful. There was a big fridge in the room. They had live music in the evenings. Nice to sit down and have a drink with live music on our way back from dinner. Breakfast had a bit of everything: Asian food, coffee and tea, one type of jam, sliced bread, lady cooking eggs , salad, fruit.
Stayed in February 2024
Reviewed: 20 May 2023
Palaniappan
IndiaEntire resort was not clean, our room was very far away from entrance and had to climb lots of stairs. Room cleaning was poor, there was a rat in our room which ate our mangoes and entire property was not maintained properly and has become very old.
Breakfast was good, very closer to both kata and Karon beach. Room was very spacious.
Stayed in March 2023
Reviewed: 6 May 2023
Ken
Japanthe staff were a bit rude. they gave free breakfast and then tried to charge after using the coupons. that is not good business practices. once realized I stopped eating the breakfast and even paid for the day I was told it was not free.
location is nice
Stayed in May 2023
Reviewed: 29 December 2022
Julie
SwitzerlandThe hotel is quite old, not very clean and in our room there was no shower curtain. We did not get the room we reserved. And it is a long walk with a lot of stairs to the rooms.
The situation of the hotel is ideal and the reception staff is very nice. Around the hotel there are a lot of restaurants and small shops. Karon beach is only a few minutes walk away.
Stayed in December 2022
Reviewed: 12 August 2025
Lejla
United Arab EmiratesWe booked this property for 6 nights, expecting a proper resort as advertised on Booking.com. Unfortunately, it turned out to be nothing like a resort — more like a basic one-night stay guesthouse with no real facilities. The room was dirty upon arrival. There was sand in the shower, a gecko inside the room, and the air conditioner was so loud it made it hard to sleep. The windows could not close fully. The pool was very small, dirty, and full of leaves and debris, clearly not maintained. Breakfast was extremely limited — the only choices were different types of eggs. We requested no ham or sausage, but they were still served to us. The staff told us breakfast was at 7:30 a.m., but when we arrived at 7:40, there was no one there, and they later said the chef would only come at 8:00. No one spoke English well enough to address our concerns. There was no luggage assistance when we arrived — we had to carry two large suitcases and one trolley upstairs ourselves. After just one night (arrived at 8:30 p.m., left around 7:40 a.m.), we decided to leave and move to a real resort nearby. The difference was huge — clean pools, a beach, professional staff, beach towels, and proper hospitality. That real resort cost less than this place. When we asked for a refund for the unused nights, the manager refused and only offered a room upgrade, which we declined. They also refused to give us any written proof of our early check-out or their refusal to refund. We were told to contact Booking.com instead. In my opinion, this listing is misleading and should not be labeled a “resort.” It offers no resort-level facilities or services. We lost money and had to book elsewhere, and a refund was never given. I do not recommend this place — it feels like a scam, and I hope this review helps others avoid the same mistake.
Nothing
Stayed in May 2025
Reviewed: 4 November 2023
Raymond
AustraliaThe size of the breakfast. I like the hotel
The breakfast was very basic but it was OK.
Stayed in October 2023
Reviewed: 26 July 2023
Molly
United KingdomThe rooms and some parts of the resort are looking quite tired, it’s need of a deep clean and a face lift. Room itself did get cleaned to a good standard every day (the cleaner man was lovely) but it’s the deep clean side such as under the bed (dead cockroaches) and behind the shower screen, inside the wardrobe etc etc that desperately need doing. Various bits of furniture are in need of repair. The pools were cloudy and a bit dirty so we didn’t go in them or on the sun loungers. We didn’t eat breakfast here as we thought it was too expensive for the area and always ate elsewhere. The restaurant is very lovely looking, I think the kitchen which is visible from the side puts people off as it doesn’t look very clean. We ate dinner here once when it was raining but the food wasn’t very good.
I can imagine this hotel in its prime was absolutely beautiful, and to a part, particularly the gardens, it still is. Some of the staff were really friendly (others not so). The location is really good and it is nice being surrounded by the lovely gardens and nature that comes with it. We stayed here for a week and had an enjoyable comfortable stay. It’s good value for money.
Stayed in May 2023
Reviewed: 22 June 2023
Mona
GermanyThe room was really nice and clean. The bed was big and comfortable. The pool was big, clean and deep (2.7m) and the staff was lovely. We had a great stay!
Stayed in June 2023
Reviewed: 20 April 2023
Hizell
NetherlandsIncredible gardens, makes you feel close to nature even though it’s centrally located.
Stayed in April 2023
Reviewed: 13 January 2023
Jessica
New ZealandThe room was really unclean when we moved in, mud smeared across the floor, dirt and debris left on the sink and in the toilet bowl. the shower drain was also clogged with hair from the moment we moved in so it wouldn’t drain properly. was really gross to stand in a layer of water that had floating debris in it. we arrived late so told the reception staff the next morning who assured it would be taken care of, it was not. this occurred again the next day until the 3rd day of our stay (we only had one day left at this point anyway) when it was finally cleaned. we felt the staff were not very understanding nor apologetic of these issues. Be warned, if you want a quiet stay, this may not be the place for you. I think they have rooms 1km away from the reception and pool area (which are likely quieter) but if you stay central there is really loud live music from 7pm-12am every day
The outdoor pool and garden area was so tranquil and by far our favourite part
Stayed in January 2023
Reviewed: 14 December 2022
Odette
South AfricaBed too hard.
Almost everything. The beautiful garden, swimming pool, authentic Thai style, peacefulness.
Stayed in December 2022
Reviewed: 9 December 2022
Jodie
AustraliaWe didn't like the breakfast, so decided to eat out instead. It was a steep walk to our room so bare that in mind if you want a superior room as they are the highest furthest to walk to - we didn't mind the exercise so was fine for us.
The resort and our room was beautiful and full of nature and wildlife eg butterfly's lizards and frogs. The room was clean and private and comfortable. We paid £180 for 5 nights which was great value for money. The staff were very friendly and accommodating whenever we had questions or needed anything. Would definitely recommend this place if you want something with a traditional feel.
Stayed in December 2022
Reviewed: 4 November 2022
Marle
AustraliaA shower curtain is needed in the bath tub to stop water going all over the floor!
The breakfast was ok nothing special but the resort was just opening up after two years with covid!
Stayed in November 2022
Reviewed: 6 February 2023
Anonymous
United Kingdomwe stayed for two nights and didn’t have any water at all in the shower, toilet or sink from the first evening until 2.30pm the next day, couldn’t go to our own toilet! beds were like concrete too, room was dark, bathroom was grubby. it states ‘safety deposit box’ this is actually in the reception which in our case was a good hike away.
gardens & buildings where lovely and authentic
Stayed in February 2023
Reviewed: 26 June 2023
Evan
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: 14 March 2023
Jason
AustraliaThere are no comments available for this review
Stayed in March 2023
Reviewed: 17 October 2023
Raymond
AustraliaThere are no comments available for this review
Stayed in October 2023
Reviewed: 17 June 2023
Laith
IraqThere are no comments available for this review
Stayed in June 2023
Reviewed: 13 May 2023
Скаленко
UkraineThere are no comments available for this review
Stayed in May 2023
Reviewed: 10 March 2023
Maria
AustraliaThere are no comments available for this review
Stayed in March 2023
Reviewed: 24 February 2023
Zoia
RussiaThere are no comments available for this review
Stayed in February 2023
Showing 1 – 22
Ramatuelle, France
Izmir, Turkey
Nelly Bay, Australia
Sabiñánigo, Spain
Nashua, USA
Terrades, Spain
Terracina, Italy
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content