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Reviews of InterContinental Pattaya Resort by IHG 5 stars

437 Phra Tamnak Road, Bang Lamung, Chon Buri, 20150 Pattaya South, Thailand

#8 of 126 hotels in Pattaya South

Guests' Choice

Review score

Based on 292 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    8.5

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 31 August 2025

    10
    Excellent
    • Leisure trip
    • Solo traveller
    • 2 Queen Premium Garden View Terrace Access
    • Stayed 5 nights

    Nothing to say

    Everything was perfect, staff is very kind and take care of the guest, hotel is clean, quite and in a wonderful position

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Excellent!!! 10/10
    • Leisure trip
    • Couple
    • Junior King Suite with Pool/Club Lounge Access
    • Stayed 3 nights
    • Submitted via mobile

    Everything was simply perfect! The quiet and pastoral location, the staff, the food, the rooms. We will definitely recommend and come back.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Ok
    • Leisure trip
    • Group
    • 2 Queen Classic Garden View
    • Stayed 1 night
    • Submitted via mobile

    Staff friendly not friendly

    Facilities

    Stayed in July 2025

  • Reviewed: 4 August 2025

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • 1 King 1 Queen Classic Garden View
    • Stayed 1 night
    • Submitted via mobile

    The staff friendly not friendly

    Facilities over all were good

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Great stay for families, lovely gardens and awesome breakfast and spa treatments
    • Leisure trip
    • Couple
    • Classic King Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Beach was not really a beach

    Breakfast and the spa treatment Loved the ocean views

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    A terrific resort for a relaxing short stay away from the hustle and bustle of Pattaya itself
    • Leisure trip
    • Couple
    • Junior King Suite with Pool/Club Lounge Access
    • Stayed 3 nights

    The resort provided an opportunity to enjoy different restaurants and facilities and therefore it made our stay more enjoyable. The staff in the Club lounge provided terrific service and made us feel at home.

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 2 Queen Classic Garden View
    • Stayed 1 night
    • Submitted via mobile

    We had a wonderful stay and everything was perfect. Sofia at the reception was very helpful. We will surely visit again.

    Stayed in May 2025

  • Reviewed: 22 June 2025

    8.0
    We were very satisfied :)
    • Leisure trip
    • Group
    • 2 Queen Premium Garden View Terrace Access
    • Stayed 6 nights
    • Submitted via mobile

    A bit old but definitely worth the price.

    The location of the hotel is very nice, far from noisy streets. Staff are very friendly and helpful.

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Sunsets, Cocktails, Relaxation. Views 10/10.
    • Leisure trip
    • Solo traveller
    • Classic King Room with Ocean View
    • Stayed 3 nights

    The staff were hit and miss. Some were very friendly, whilst others had a standoffish attitude. The ones that were good, were amazing. Probably the best during my thailand stay.

    Pool was nice, got 3 of them but 1 had a section blocked off and no one was in it. Breakfast was good, room was spectacular! High ceilings, great style, the view is incredible.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    10
    Highly recommend Intercontinental
    • Business trip
    • Solo traveller
    • Classic King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Everything was perfect! Staff, rooms, service…. 10/10

    Stayed in April 2025

  • Reviewed: 5 May 2025

    10
    Super fun
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in May 2025

  • Reviewed: 1 May 2025

    8.0
    Decent stay
    • Leisure trip
    • Solo traveller
    • Classic King Room with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    Balconies were less than private. No ac in the lobby

    Good location, pretty views

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    Excellent hotel in a quiet area
    • Leisure trip
    • Solo traveller
    • 2 Queen Classic Garden View
    • Stayed 2 nights

    There is no beach access. Maybe a little pricy for what it is. There are a lot of stairs.

    The location is nice, though there is no beach access. The staff was terrific.

    Stayed in March 2025

  • Reviewed: 20 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Queen Room with Two Queen Beds and Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    None

    Very comfortable. Very efficient and friendly staff. Excellent restaurants. The Italian has an excellent view and very good chef that knows how to make excellent Italian food with a Thai twist. I ate fettuccine ai frutti di mare (con Nero di Sapir) that was a little spicy that fits nicely the natural taste of the dish and make a little Thai….Awesome. The Thai cook made awesome dinners…very balanced cuisine that makes tasty food even for foreigners that ask for “less spicy”. The location of the hotel is great , secluded but 10 min drive from the center town (Pattaya Plaza).

    Stayed in April 2025

  • Reviewed: 17 April 2025

    10
    Loved it
    • Leisure trip
    • Couple
    • Classic Queen Room with Two Queen Beds and Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The location was good as we was far enough away from the main part of Pattaya but not to far. There was a shuttle service they provided to take and collect if needed. The food and staff was excellent.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    8.0
    Fantastic
    • Leisure trip
    • Group
    • Classic King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    To much steps to do to go to the beach or swimming pool

    Staff was very friendly especially Isriya. Hotel is very very good

    Stayed in April 2025

  • Reviewed: 9 April 2025

    9.0
    Fabulous experience & true reflection of Thai hospitality
    • Leisure trip
    • Couple
    • Junior King Suite with Ocean View - Club Lounge Access
    • Stayed 2 nights
    • Submitted via mobile

    Stinky smell that sometime comes from the sea

    The layout of the hotel distributed in the cliff & the suite we stayed in all fabulous

    Stayed in April 2025

  • Reviewed: 3 April 2025

    10
    A great location and very lovely and engaged staff but about the A/C issue I would not come back
    • Leisure trip
    • Couple
    • Classic King Room with Ocean View
    • Stayed 5 nights

    The only and main downpoint is the old fashioned Aircondition. 1. Unpleasent noisy in the room. Even if you turn off the A/C you still get disturbed by the neighbor rooms A/C. 2. Adjustment choice is between super windy or "storm". Even the lowest level of Fan is unplesent. 3. The airflow goes directly towards the bed. That means you always exposed to the airflow when in bed. 4. It seems the A/C devices are quite old (easy to see) and poorly maintained.

    Location; Incredible friendly and attentive staff; Breakfast selection

    Stayed in April 2025

  • Reviewed: 24 March 2025

    10
    loved it
    • Leisure trip
    • Couple
    • Classic King Room with Ocean View
    • Stayed 1 night

    Location being close to the madness, but also away in a quiet oasis.

    Breakfast outstanding, room was amazing. Staff were 10/10

    Stayed in March 2025

  • Reviewed: 19 March 2025

    10
    Was Perfect
    • Leisure trip
    • Couple
    • Junior King Suite with Ocean View - Club Lounge Access
    • Stayed 2 nights
    • Submitted via mobile

    Everything okay just the restaurants could be a little bit better

    Our Suite The hotel design

    Stayed in March 2025

  • Reviewed: 6 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior King Suite with Garden View - Club Lounge Access
    • Stayed 3 nights
    • Submitted via mobile

    Some parts of the resort look a little older, but we saw them working on several areas, so it's probably W.I.P. to bring everything to the same standard. The gym is too small for a 5* property. Both the beach area and 1 pool were closed for refurbishment - which I understand has to happen - but it could've been spread out better so they were not off limits at the same time. Would have been nice to have been informed in advance about this, too. Wifi was a bit spotty in certain areas, but to be honest; we had a great time and would recommend staying here.

    Beautifully lush property, which is a haven of calm in the busy craziness of Pattaya. The staff was truly amazing, remembering the tiniest of details (preferred table, drink, etc) and providing great personalized service. Also, all the little extras were appreciated (free cool water bottles at the pools, popsicles were handed out every once in a while, free 10min complementary massages, etc) We stayed in a junior suite, which seemed to have been renovated quite recently. Super beautiful, spacious room. Double sinks, huge tub, nice amenities (incl Byredo products). We opted to stay club level, and we really enjoyed all the perks that came with that. We very much enjoyed our time at the resort and didn't even bother to leave the property to explorer Pattaya.

    Stayed in March 2025

  • Reviewed: 26 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was lovely, delicious food and beautiful suite. Exceptional staff and service.

    Stayed in February 2025

  • Reviewed: 24 February 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • 2 Queen Classic Garden View
    • Stayed 3 nights

    no complaints at all.

    Extremely helpful staff. My wife is pregnant, and they arranged for special pillows without even having to ask for one. Breakfast was amazing, the views from the bar are great. Great place to enjoy a couple of quite days and relax in Thailand.

    Stayed in December 2024

  • Reviewed: 9 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic King Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Stayed at this hotel many times. Martin the head chef is a very nice gentleman and can't do enough for you. A very enjoyable experience, thanks everyone at the Intercontinental.

    Stayed in January 2025

Showing 1 – 25

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