Reviews of ibis Styles Krabi Ao Nang 4 stars
725 Moo2 Ao-nang, Nopparat Road Muang Krabi, 81000 Ao Nang Beach, Thailand
Loading
Guests also reviewed these properties:
Sant Pere de Ribes, Spain
Cala d´Or, Spain
Miami Beach, United States
Ubatuba, Brazil
Knoxville, United States
Lutterworth, United Kingdom
Livigno, Italy
Hoeilaart, Belgium
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewHotel location is good Reception staff are good Normal breakfastoʻ is always the same. No changes Old bath towel No capourd for hanging clothes
Breakfast is always the same Old bath towel No capourd for hanging clothes Housekeeping staff not respecting hotel guests specifically we Arab with family.
Dear Zahir Khalef, om, Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our convenient hotel location and found our reception staff to be helpful. However, we sincerely apologize for the aspects of your stay that did not meet your expectations. We regret that the breakfast selection felt repetitive and that the bath towels and room amenities did not reflect the quality we strive to provide. Your comments regarding the absence of a cupboard for hanging clothes have been noted, and we will review this with our team to explore possible improvements. Most importantly, we are deeply concerned to hear about your experience with our housekeeping staff. We take matters of respect and cultural sensitivity very seriously and will be addressing this internally to ensure all our guests feel welcomed and valued. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you and your family back in the future and provide a much-improved experience. Warm regards, Sarawut - Duty Manager
Dear Zahir Khalef, om, Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated our convenient hotel location and found our reception staff to be helpful. However, we sincerely apologize for t… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewIt’s soo good
Dear Mostafa Elsayed Abdelbasir, bh Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you had a fantastic stay with us. Our team strives to create a welcoming and comfortable environment for all our guests, and it's wonderful to know that we succeeded in making your experience enjoyable. We appreciate your kind words and look forward to hosting you again on your next visit. Thank you for choosing our hotel. Sincerely, Jasmin M. -Duty Manager ibis Styles Krabi Ao Nang.
Dear Mostafa Elsayed Abdelbasir, bh Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you had a fantastic stay with us. Our team strives to create a welcoming and comfortable environment for all o… Show more
Reviewed: 12 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewWell location. Staff provides good service We rcived excellent service from the restaurant staff.
Breakfast that's someting left over from yesterday. Towel has dirty , musty smell and dirty bed sheet.
Dear Titaree, th, Thank you very much for sharing your feedback with us. We are glad to hear that you appreciated our convenient location and received excellent service from our restaurant and staff. However, we sincerely apologize for the issues you experienced with the cleanliness of the towels and bed sheets, as well as the breakfast quality. This is certainly not the standard we aim to provide, and we have already shared your comments with our housekeeping and kitchen teams to ensure immediate improvements. We truly appreciate your valuable feedback, as it helps us enhance our services. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Best regards, Sarawut - Duty Manager
Dear Titaree, th, Thank you very much for sharing your feedback with us. We are glad to hear that you appreciated our convenient location and received excellent service from our restaurant and staff. However, we sincerely apologize for th… Show more
Reviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe rooms are not well maintained
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewPool and location
Cold shower, repeated requests to fix but nothing done. Breakfast food not as good as other Ibis hotels
Dear Rex, nz, Thank you for your feedback. We apologize for the inconvenience you experienced with the cold shower and that your requests were not addressed promptly. We take your comments seriously and will work to improve our maintenance and service. We're also sorry to hear that our breakfast did not meet your expectations compared to other Ibis hotels. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Sarawut Bunplod Duty Manager
Dear Rex, nz, Thank you for your feedback. We apologize for the inconvenience you experienced with the cold shower and that your requests were not addressed promptly. We take your comments seriously and will work to improve our maintenance … Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in March 2025
Verified reviewReviewed: 12 May 2025 · Stayed in April 2025
Verified reviewDear Paigude, Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you had a pleasant experience at our hotel, and we look forward to the opportunity to serve you again in the future. Thank you for your feedback Best regards, Sarawut Bunplod (Kendo) Duty Manager
Dear Paigude, Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you had a pleasant experience at our hotel, and we look forward to the opportunity to serve you again in the future. Thank you for y… Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewGood service
Old room and not clean at all
Dear Keethathip, Thank you for your feedback. We're happy you liked our Service but sorry our hotel didn't meet your expectations about Cleanliness . We value your comments and are working to improve. We hope to welcome you back soon for a better experience. Best regards, Sarawut Bunplod (Kendo) Duty Manager
Dear Keethathip, Thank you for your feedback. We're happy you liked our Service but sorry our hotel didn't meet your expectations about Cleanliness . We value your comments and are working to improve. We hope to welcome you back so… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in March 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in February 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe hotel near to mosque which is good for Muslim. Easy to get food. Hotel also provided shuttle (tuktuk) to go to Ao Nang beach.
Dear Muhammad Syahrul Izzat, my, Thank you for the great review of our hotel We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sarawut Bunplod Duty Manager
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewBreakfast was so so; for example; no real butter, no fresh pineapple and Mango although it’s high season now. Bread toast still from 7/11 and average, invest a bit more and have really good bread🙏
Dear Huib nl , Thank you very much for taking the time to share your feedback with us. We truly appreciate your comments regarding the breakfast offerings. We apologize that the selection did not meet your expectations, especially concerning the butter, fruit options, and bread quality. We hope to have the opportunity to welcome you back and provide you with an improved experience. Sincerely, Sarawut Bunplod Duty Manager
Dear Huib nl , Thank you very much for taking the time to share your feedback with us. We truly appreciate your comments regarding the breakfast offerings. We apologize that the selection did not meet your expectations, especially concerni… Show more
Reviewed: 26 March 2025 · Stayed in February 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewVery good value for money, the staff was top level, always open to assist when organising the trips to the nearby islands.Amazing view of the mountains from the pool area, and a parking lot that is big enough to accommodate the groups leaving for excursions in the morning.
There was some dirt in the room, especially on the soap holder which was very stained and the hot water maker that was in a bad looking condition. The room is relatively small and is missing a wardrobe, however there is space under the beds, which for a 5 day trip did the job.
Dear Georgi User, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made., so that I might learn more about how to improve our property and service for you and our other guests. However, thank you for lovely to staying with us, and we look forward to another chance to serve you. Best Regards, Maneejan L. (Duty Manager)
Dear Georgi User, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you hav… Show more
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewGood location
Breakfast was horrible Too many people lining up
Dear Alison User, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made., so that I might learn more about how to improve our property and service for you and our other guests. However, thank you for lovely to staying with us, and we look forward to another chance to serve you. Best Regards, Maneejan L. (Duty Manager)
Dear Alison User, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you hav… Show more