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Reviews of Ibis Phuket Kata 4 stars

88/8 Kata Road, Karon District, Phuket, 83100 Kata Beach, Thailand

#97 of 113 hotels in Kata Beach

Guests' Choice

Review score

Based on 208 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.4

  • Location

    8.3

  • Facilities

    7.1

  • Staff

    8.0

  • Value for money

    7.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 8 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Rooms too small. No space for luggage.

    Room were cleaned daily

    Stayed in July 2025

  • Reviewed: 1 May 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We enjoyed our short stay. A bit of a walk to the beach

    Stayed in May 2025

  • Reviewed: 29 January 2025

    8.0
    Good value for price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 12 nights
    • Submitted via mobile

    Would have liked a small table inside the room

    Comfy bed, good mountain view

    Stayed in January 2025

  • Reviewed: 15 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    Toilet to small

    The breakfast was very good.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights

    The rooms could be alot cleaner and replenished with all amenities.

    Ibis is well suited next to everything

    Stayed in September 2024

  • Reviewed: 22 July 2024

    6.0
    ok hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit old and did not smell good. Breakfast was not good

    well located

    Stayed in July 2024

  • Reviewed: 4 April 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 14 nights
    • Submitted via mobile

    Ac in room wasn't very good. Not much space for clothes in the room . The lobby was so hot that it needs more and bigger fans., Just sitting at the bar trying to enjoy a drink was so uncomfortable with the lack of fans / ac.

    Friendly staff . Tiff and noo where particularly kind and fun. Even the cleaning staff took time to say hi.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Basic, does the trick , good value, central to Kata
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast wasn’t that wonderful

    Nice pool area and bar area

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Basic room little storage for cases, clothes.

    Position of hotel very central. Comfortable bed, pillows Air conditioning very efficient

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Relaxing stay, great location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Not enough sun loungers

    Location great Lovely pool area

    Stayed in March 2024

  • Reviewed: 3 March 2024

    6.0
    If you can avoid this hotel, I recommend to do so, at least until they renovate or figure out their cleaning issues. If
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 11 nights
    • Submitted via mobile

    I have stayed with Ibis hotels before in different locations and this time I had a shock… The hotel itself is very old and tired, it’s not cleaned properly. Dead cockroach in the hallway was there from the early morning till 4 pm and after finally the floors has been cleaned, the cockroach was gone, but the dirt with hair and dust remained. When I moved in, my toilet wasn’t cleaned from the previous customer- there were short dark hairs on it and urine stains. Black mold in the bathroom, stained grey-colored towels. The best part was an uncleaned blood stain on the mattress from someone’s period… Some sockets don’t work properly, pillows are high and not very comfortable. The lobby is always dirty. Left over drinks and foods are staying there for hours. Couches and chairs are stained and dusty too. The breakfast wasn’t good either. The food has no taste, sometimes it’s just spice. Like the chef there never heard of salt. The variety of food is very scarce too. I regret buying breakfast there, as sometimes you just don’t know what to take, since it’s not tasty or satisfying at all :( The response rate from the staff responsible for their Booking.com page is horrendous. I chose a cash-payment at first and eventually decided to pay by card in advance, but failed to get a help from the stuff. They ignored my messages, answering once in 3-4 days. And I got their final message about them failing to fulfill my request when I already checked in their hotel and was peacefully sleeping in my bed…

    It has a beach vibes. A pool, palms and an open lobby. Loved the family of cats living on the premises and it was very sweet to receive a pancake platter for my birthday.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Convenient location with great pool area.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Had to request change of room as there is construction happening on one side of the property. The receptionist kindly offered a different room which was satisfactory. Breakfast was fairly ordinary but adequate.

    Convenient to eateries and shops. Beautiful pool area and lobby has plenty of seating and a nice bar area.

    Stayed in January 2024

  • Reviewed: 25 February 2024

    6.0
    Could have been better to be honest
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Felt quite dated, wasn't sure if things were worn out or not cleaned TV was always turning on by itself when walking in was annoying Limited facilities , breakfast wasn't that good

    Bed was comfortable

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Great location, hotel is ok!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed was very uncomfortable and breakfast had barely any other options than Thai food (but there are many eating options outside of the hotel)

    Great location, close to 2 beaches and to many restaurants and markets with lots of food options. Hotel lobby and pool are nice, room is ok and clean.

    Stayed in February 2024

  • Reviewed: 30 December 2023

    8.0
    A nicer hotel in a decent part of Kata.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights

    Rooms and balconies are small at least our was.

    Very friendly and clean hotel. Loved the pool and the pool bar. Location was decent with a10-15 minute walk to the beach. The breakfast was good. As is the norm in Thailand the staff is absolutely incredible throughout the hotel. This hotel is super close to the night market which is a great place to eat.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    The hotel is suitable for short term travel. Overall it’s good. Friendly Staff.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very small wardrobe and shower cabin. No toothbrush.

    Small, quite, cute, comfortable. A lot of greens around the swimming pool and it creates Comfort.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is average

    Position ...Beds comfy....staff excellent

    Stayed in December 2023

  • Reviewed: 27 November 2023

    7.0
    Ok for a couple days.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I felt the hotel only catered for the Russian people. apart from the cleaning staff,the rest of them didn't give you the time of day.the breakfast wasn't nice.

    Some where to stay.cleaning staff were great.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    6.0
    Clean but very small room, not a great feeling but good location, low price so not a bad deal.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    - Major constructions next to Ibis, building a new hotel so it will take a long time. Starts at 8am every day. - Animal noises at night, disturbed my sleep. - Very small room.

    - clean - location - low price for the room - Overall pretty good value because the price was low.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    6.0
    Be careful with your belongings
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There’s not much sound insulation so if you have noisy neighbours you’ll hear them and I was woken every morning at least a couple times. Also, I had a gold and diamond ring go missing from my makeup bag on the sink, it’s valuable and I normally always lock everything valuable away but I normally wear it every day and decided last minute not to as I was going snorkelling and didn’t want to have to unlock everything to put it with my other stuff, really regretting not being more cautious now.

    Very clean and convenient, spacious downstairs and easy to pop into the pool on your way home. Also the eating area for breakfast buffet is air conditioned.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff Very clean Central

    Stayed in October 2023

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean room, convenient location, good breakfast

    Stayed in August 2023

  • Reviewed: 29 October 2023

    7.0
    Clean Comfortable but Can be Better
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This time a couple of things changed: 1. The cleaning agent or chemical they use burns my nose. I probably have an over sensitive nose, but the smell is just too strong. 2. A new outside bar opened up next to the hotel that blasts the music with a screaming MC. I know may be out of control of Ibis but if you are looking for quiet and peaceful sleep it might be difficult. Lastly there are no desks in the room to do work. The lobby has plenty of space and work area but the mosquitoes are waiting to devour us. There should be some type of mosquitoes control in the lobby at least near the work area.

    I’ve stayed here many times over last few years and always happy about clean comfortable rooms, location, friendly staff.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    6.0
    Satisfactory
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Dirty

    Ordinary and overpriced

    Stayed in September 2023

Showing 1 – 25

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